the yhi spa was beautiful and sooooo relaxing, one of the best massages i've had ever

the spa was overcrowded and the massage rooms were uncomfortable

the beach is amazing, the spa incredible and nice swimming

staff, food, spa, beach, pool, nature

kids falling from bad floor and floods in mid of restaurant

our room was just ridiculously large, a kitchen, dining room, living room, insane bedroom, 2 bathrooms, a toilet

the staff, pool, and the way the resort is laid out

breakfast was fantastic, especially getting the fresh omlettes and fruit

the staff too were excellent except the bar staff would serve people who came to the bar after you

- was old and didn t work well, same with indoor jacuzzi, and lots of pieces of tiles in the pool were missing

spa prices are not worth it

spa on the room balcony didn t work

giselle and stephanie at the spa provided the best massages my wife and i have ever had

spa & service was nice

the beach was beautiful (soft sand, large space) and cleaned regularly by staff

the spa was amazing! best yet in my travels.

best thing about the resort was the spa

didn t do our laundry that you have to pay for on top of this expensive stay at their hotel

to show some wear and tear, some bars didn t carry all same spirits, pool bar had mostly generic brands, buffet

very beautiful, they think about everything the room service 24/7 was my favorite

the spa was one of my fav the hydrotherapy was worth it

i liked the layout of the room. the spa tub was a nice touch.

adults only party

amazing staff all around, great pool bar and beautiful beach

room service had trouble getting our order right several times.

excellent excellent service, my husband and i enjoyed to much the hotel, the spa was marvelous

the spa they treated us like family. front desk staff were very helpful. gorgeous property.

property is so spacious and the beach facing it was among the best we visited in punta cana

the room is spacious, the food is tasty and there is a good choice of restaurants

i also enjoyed the spa service

we had a 2 bedroom suite which had 2 spa tubs, 2 kitchens, 2 balconies, 2 bathrooms, 2 living rooms it was huge

the level gives you possibility to visit complimentary spa (3 times per week), to enjoy complimentary all the

entertainment was good and the pools were great and the spa was very good also the food was

otium travels were great for excursions, room service was 5 star towards us, bar service was great, transfer

the kids activities staff were very friendly

the spa was also amazing and affordable

italian and japanese, good golf course and very good spa experience

we went to spa and were disappointed

the spa was amazing and worth the price

the hydrotherapy spa was amazing

the spa treatments were fantastic, many thanks to gencilia

food staff spa shoppes reatauarnts over the top

the spa and some of the restaurants were closer to the adults only side

the spa was far away. i expected to have spa in the adult's only area.

except that the wifi is not included and is somewhat spotty

sales people from spa and excursion group that trolled beach and pool area

that it has so. many options like a spa or different restaurants

spa services are very good a bit expensive my room was a regular room with a pool view the room

the resort staff were at times a bit too eager trying to sell additional services, such as spa treatment, tours

the 3rd floor -safe was broke -drinks seemed watered down, and some food items were a bit salty -spa pool water

excelent spa area, excelent lunches and dinners

property was beautiful the beach was good the spa was great overall great place for the

i really recommend the spa and the massages

getting a massage in the spa was carried out well with empathic attitude,pricewise ok (50 min 80us$) even a

the room view was oceanfront (charming) the spa ladies were outstanding

i went to have breakfast at 9:30 but it ends at 9.

weak wifi

pool had a jacuzzi

breakfast is delicious, clean room, friendly staff, close to clubs, bars , restaurants, fast food,

parking spaces are limited!

love the restaurants and the spa and poolside. beaches very good.

was good, activities were plentiful, spa was nice

spa needs to rotate music (it was the same song on loop the entire time

the main pools and spa pool have moldy grout and need more maintenance

the spa was heavenly, and the deep tissue massage was out of this world

big gym and good spa treatment

the staff is extremely friendly. the spa was fabulous!

best thing is that it is a huge complex with lots of pools, bars and things to know

the grand palladium is such a large place you need to take shuttles and golf carts everywhere because nothing

big gym and good spa treatment

nice gym and spa services

the spa experience was incredible and a beautiful facility

daily entertainment for families, spa is amazing

i also loved the spa area

enjoyed the pool activities

we were incorrectly charged an additional usd 200 for spa treatments

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there

the best spa day ever

like spa treatment, photos and so forth

spa was extra

the beach asking if you want to hold a monkey or parrot (of course for a couple dollars) and the spa guys asking

- the resort as a whole - calmness (hotel was not very crowded) - the massage offered at the spa - some of the

some things like wifi and spa (massage) are expensive

well decorated rooms and spacious

the gym and the spa were excellent, i had 2 massages done on the same day.

spa time was the best, everybody is sweet and nice there

in the middle from the reception and the beach making it just a 5 minutes walk both ways, free parking

notified the kitchen 2 times and never got a response or the food

there are not special places for kids, only one inside

room service is not great

location, pool and super nice staff

also the app does not work for room service, just call and the maids needs to replenish wash rags as much as

oh and the pool, wow

the spa was also very nice

everything was very clean and our kids loved the buffets

room service was included in the booking description, but when arrived was an extra charge

they have non stop bar with food

that eat fish breakfast no turkey option for people that don t eat pork or beef, main pool with bar was really

through out the whole stay, free of charge visit of all a-la-cart restaurants, 10% discount for spa treatments

spacious so you don t feel like there is a lot of people all the time

bags left at security checkpoint was safe and secure the spa experience was awesome

i did not like that the spa was not included.

spa was overpriced

the people were really pushy one of the spa staff told us if we didn't book with him then he didnt make money

enjoyed a massage at the spa and the gym facilities were very good

i liked everything except room maintenance. slow and inefficient. spa was outside the property.

we took advantage of the spa services which was very nice

the spa and masseuse were wonderful

entertainment & spa staff was awesome, pools where amazing overall beautiful place.

spa staff, ac in the room and restaurant.

the spa was amazing and my masseuse fantastic, regular resort price but facility was nice

spa is completely overpriced

the bowling alley the casino the spa the gym and the stores

didn't like the fact that we were offered a spa day if we had breakfast with the concierge no strings attached

spa (overpriced) and fitness center (free)

on the ocean,nice pool

room service was quick and efficient and we were pleased that

enough lounge chairs at poolside

they accommodated us with spa credits for the inconvenience but it still took a significant amount of time

there are plenty of options for activities around the pool or the

lady the first and she no bring nothing, no clean well the rooms every day, no refill the mini bar , covid test

is beautiful most staff is wonderful drinks are good cons 5 of the 6 of us got sick beach and pool service is

second of all staff are always welcoming ismail at the bar area and dissel service at lunch was excellent modern

00 for 20 min 1-2 times a day at the time convenient to the spa ( for my bad back-it could be $$100

the food was great!. spa staff was very attentive and professionals. we enjoyed the stay.

and i bought two rooms one for kids and another for adults both came with two beds even tho' i asked for one

the kids had lots of fun with the birds in the park

the kids had lots of fun with the birds in the park

beach crowded, not enough activities, constant barrage of people trying to sell stuff on beach, spa overpriced

oh, and they had wifi all throughout the property, this was great

kids woke up with bites on them everyday

i liked the close proximity of the beach. great golf course. beautiful.

some kind of rule on putting a towel on a chair and not using it for long periods of time at the pool and on

doing some kind of presentation about hyatt membership cause they promised a 100$ voucher for spa services

the price in the spa is expensive.

the rooms were thoughtfully designed with places to lay out luggage and a great use of space

room was clean and spacious

the breakfast staff at the buffet were great

the spa was amazing and it was the best massage ever

the staff (everyone was so kind and professionnal) - the a la carte restaurants - the spa - the lounges - the

even the spa workers were out soliciting services while people were relaxing

the spa was awesome, very beautiful and relaxing space

the spa is excellent

my clothes got bleached out and damaged when i visited to the wellness and spa center

right on the beach with lots of fun activities, great pools, good food and friendly staff

only genuine thing that was there was clean room service and few genuine happy staff

was limited in choice - aquapark is located far as it is shared with 5other riu hotels, our kids didn't like

the kids had plenty of things to do

the hotel did offer my wife a free spa session which she enjoyed

good food amazing friendly staff and spotless clean the spa is a piece of heaven

spa treatments are especially good

were cleaned daily staff were smiley & welcoming there are many things to do within the resort spa facilities

the best was the spa where the ladies do a great job

the spa as well is not of a high standard, the massage was disappointing

and have some of your staff stop being aggressive at selling excursions, spa treatments, and timeshares

spa treatment was worth every penny and minute

of limited english, and yes, you may also get annoyed by some trying to sell excursions, spa sessions, and

spa and preferred access quite expensive would prefer to have a curtain/door on the bathroom given

also don t skip out on the spa treatments

staff butler (hector) entertainment food drinks pool spa excursions relaxing

i would highly recommend the spa services

- we used the spa and the facilities were superb

the grounds: meticulously kept, sparkling clean with beautiful beaches that are groomed daily

the aquatherapy service at the spa was an excellent surprise

rosemarie and adriana ( cleaning staff) , rosanna ( restaurant) , freyddy ( spa ) jovanni( translator at the

we got a massage from the spa and it was amazing

was very friendly/ spa was excellent-we were treated very special-georgie was our butler & he was always ready

ricardi doing hydrotherapy at spa was awesome

the spa services were top notch

spa was brilliant

i really liked the spa and the services they offer

the spa experience was fantastic and all the staff members were phenomenal at all bars and restaurants

you have to wake up before 8am to make sure you go to the spa to get a beach towel as soon as they open