spacious spa and pool area

the spa hasn t available the sauna

service was friendly, room was sparkling clean, and spa was a special experience

no breakfast included, the beer bar at the spa was not open which was our main goal to enjoy, the rooms are

pretty for a renovated factory, the spa service was good

spa area> steem room out of order, paddling pool out of order, jacuzzi the water was boiling

wifi was very unstable all weekend, we experienced multiple disconnections, and even we had to use

bar fridge was missing from the room

variety of the food in the breakfast is very limited, it was my second time on this hotel, it was exactly the

need to include breakfast. sauna wasn't hot.

the gym was complete. the room had all the details and was clean.

property looks clean it is secure looks profesional lots of parking they have basement parking with elevator

it was clean and comfortable, with a variety of options for breakfast

good breakfast buffet. premises clean. nice atmosphere

good location and pet friendly

furthermore, the bathroom is outdated, bath tube is very small, the swimming pool had no water

my 5 year old son loved the heated pool

wifi on tv didn t work, pool closes too early and no free breakfast

good breakfast and wifi always available

many people at the pool

location, rooms , spa and pool

nice quiet place, nice spa facilities, friendly staff.

spa on the third floor is very nice with several massage and facial rooms to accommodate several

highly recommend the full service spa package

the spa (showers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

i guess we were there off season, restaurant, bar and spa were closed

the header of this property read and spa the spa was underwhelming

website indicated restaurant bar and spa and none of these existed

wifi was pretty slow... no workout facilities

the wifi outside the rooms was perfect but inside our room, it was sometimes slow.

property is attractive and pool/spa

great staff - even the ability to order spa services on demand!

location, full breakfast offerings, pool and jacuzzi and staff was very accommodating including arranging for

friendly staff, lovely pool and roof top terrace, complimentary breakfast was really good

internet wasn't working. i had to work. manager did get me connected to a wifi!

i had a massage in the spa which was wonderful

we didn't get to spend any time looking at the spa services but i would certainly do that another time

my friend and i a tour of the casa showing us the recently completed five additional rooms and spa on

there had been written information in the room and a map to explain a bit about queretaro and the spa services

the decoration and spaces on this hotel, are unique

* wifi * staff- from the afternoon, not reliable

no wifi and service

there is no room service

wifi never worked in our front room looking out at plaza

wifi was a little spotty but worked