no private parking had to leave bikes on the riad

breakfast was good, lots to eat

excellent breakfast. friendly people. late check-in.

very thin and could hear next room, bed started to feel uncomfortable after a couple of nights, breakfast very

breakfast was generous and good quality

the old spa is my favourite of the bathing options available

hotel s spa is fantastic and the staff in the gym and restaurant are so nice

to the balenario real spa was easy and we loved our hours spent in the various oils, saunas etc

hotel/spa facility is well run

that the staff rather got in the way of the guests trying to serve themselves the buffet breakfast

spa was great!!!!

the spa is great, super clean and relaxing, could have stayed there all day

spa was exceptional

complex and spa facilities

spa area

the wifi was pretty bad and the a/c didn t work at night.

friendly staff, good bathroom, food in bar was good and less expensive than expected for a four star

hotel, excellent cleanliness, good accessibility to the town, secure parking and a nice tapas bar next door

the wifi signal is weak and for a 4 stars it should at least have coffee and tea and a kettle

i enjoyed having the bar on the premises

the spa

availability - rather non - of facilities, spa and restaurant, on sunday and monday.

spa was not open no tea/coffee making facility in room

the spa was also very nice

used the spa facilities (sauna, steam room, hot tub) but felt they were not worth the additional charge and

huge free parking, warm room, good sized room and most importantly, excellent wifi

wanted laundry doing, but with only staying one night was told it wasn't possible.

very clean, good bed, nice bed sheets. wifi fine. bit outdated, but very good value for money.

friendly staff, location, pet friendly and reasonably priced.

a lot of kids running in the corridor

pet friendly hotel

were incredibly tired and hungry and she made our very brief stay really enjoyable, from ordering room service

the receptionists were friendly. the room service which was outsourced was prompt and good food

the spa the clock didn't work so you had to keep setting an alarm on your phone to move on to the next

i would recommend doing a spa

we also had spa treatments that were wonderful

helped us with a lot of things even ordering food and etc lovely place too clean and the spa was amazing

the bed was so comfy and the spa was amazing

comfortable room with a spa tub. great location

check in and out was easy and breakfast was good

the breakfast consisted on a reduced bouffet but with really tasty options

location, clean, functional, comfortable and nice breakfast. friendly staff.

location, secure parking. excellent gluten free breakfast provided.

service bad and spa sauna closed all weekend

no staff, no spa facility, no room service, no help with suitcases, no introduction to property

ways marks on all walls no one to help with baggage does a 5star hotel send frozen pizza from room service not

both wifi options wouldn't connect. something to do with being next to the police headquarters?!

gym could be improved

spa needs repairs

i couldn't enjoy the spa ud83dude16

gym was dirty also they gave a dark and small parking that was difficult to get 2 large motorcycles

we waited 10 minutes in the bar one evening and no staff turned up to serve us so we left

ordered room service and the food was average

had spa bath in room

for parking could perhaps have been in english as well as spanish, just for ease of use

not usual stay. from parking place you will enter your room. room was clean and cozy

at the reception, enter by car directly to your garage and go up your room from there, request room service and

could not speak even an english word no window in the bathroom and neither a fan parking too small it is a motel

- nothing memorable or exceptional, wifi doesnt work, but thats a common problem in spain/europe

small things: wifi had to be reconnected to several times

loved the ev chargers for our car located in the basement

shampoo/soap) - no on-site bar/restaurant (only in limited time periods, such as breakfast), no room service -

room was great to travel with kids.

you must book an appointment for the use of the spa beforehand

more capacity for spa services,

there were offers and ads regarding spa services and i

i didn t check out the spa or facilities, but would still recommend anyway as a great place to

us in was the epitome of excellent customer service-helpful and kind she arranged for a massage, spa service,

aunque el spa se paga aparte, es un circuito muy completo y suficiente para relajarse

hotel, but be aware that the swimming pool and the spa are not open on mondays, conveniently located on camino

used the spa services as it was closed

the spa is fantastic and my room was comfortable with a nice opening window looking out over the city

i thought the use of the spa was included in the fee.

you can request the spa at certain times and have it all to yourself, which was so relaxing

i missed out the spa though

spa was just an excellent plus though you need to pay

bed, cozy bathroom, spa has to be booked in advance but then you'll have the entire spa for yourself

the spa is fantastic and the staff was kind

next time i'll book at nh collection or paris spa hotel and there's a number of others in the walking district

running machine in gym was broken

we took a chocolate bar from the mini bar which could have been free to compensate for the dirty underwear but

good shower and wifi

one seemed to use the bar which appeared to close randomly