was clean and comfortable, staff where all friendly and helpful, spa facitiles was great and opened till late

location, staff and spa facilities were the highlight of my trip

over all the spa and the stuff we're all helpful

just that the spa was closed.

the room and spa facilities were excellent.

if you dont have kids book the family room double plus 2 single beds the room is huge so much space and you can

i d also like to mention leava at the spa, who was so kind, professional and made the spa experience so

addition of swimming pool spa and gym is

great for the airport and the spa facilities were fab.

picky, despite the spa being open until 9 you're not allowed in after half 8

smart, clean, modern with v good spa facilities.

spa ally smaller than expected

no spa treatments

in staff could have been more welcoming, enthusiastic and offered guidance around spa facilities, parking and

beautifully appointed room exceptional customer service lovely pool/sauna caluccio's restaurant

one of the highlights of our stay was having free access to the spa facilities throughout the sauna, steam

spa pool didn't work that day, because of a broken window

check out time was then way later than expected and the spa facilities were lovely

the room was spacious and beautiful with all the facilities we could want

my room was immaculate, spacious, and very comfortable

property is exceptional, the staff, the restaurant- steak and lobster and the spa was amazing 10 out of 10

beautiful property, accessible location. access to spa made it perfect.

the spa was a bit small for the size of the hotel

beautiful rooms, a wonderful spa and lovely helpful staff

beautiful, it had everything there. restaurants, spa and gym

wish the gym facilities were better and there was a pool. perhaps some more spa services?

sure if there is a fitness center or spa on site (didn t have the chance to check that

was disappointed to learn that they did not have spa services available - i had hoped to get a manicure during

spa products from evelyn & crabtree delightful

a spa or a massage facility would have been nice for tired travelers

spa not open on sundays

also the pool and spa were closed which was one of the main reasons for booking this place

no spa facilities

wifi - i booked this hotel as i had a webex meeting before a flight from terminal 2

the rooms were immaculate, and our room even had an adjoining door with our kids, without us even asking for

different route to enter spa areas

spa not worth the visit, pool and sauna only.

nice spa facilities and decent gym

thanks so much elena, all the other staff members were fantastic from the spa team, reception, restaurant

enjoyed the spa facilities, room was big and comfy. staff were friendly and helpful.

my room was spacious with a large, comfortable bed and free wifi

it also has a gym, pool and spa which are available to guests

spa facilities good nice pool and steam room

spa area was a lovely treat

the pool and spa is lovely, and the breakfast included, full english but also with healthy options and plenty

amazing. clean. spa was fab.

was no availability to the spa as was all fill and 25 pp is a lot if you ask me

spacious room with a balcony and view

spa fantastic

spa and massage were superb

very noisy room located next to staff quarters ......no spa bath as advertised....

the spa offerings

the bar is stunning - great to wind down in after a long afternoon at twickenham

got early check in and a little helpful late check out

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time

spa and towels included ud83dude0c

the spa is clean with towels and lockers accessible

spa and pool at your leisure

food was great. friendly, modern stylish. great service and amazing spa facilities

depending on the day this can be very affordable for a spa break

i loved the spa and swimming pools. good customer service from the front desk.

whirlpool and spa area were

loved the hotel, especially the room. use of the spa and pool was a bonus.

was looking forward to using the newly refurbished spa but discovered upon asking that it had burnt down

the room was great as was the spa and view from my room

beautiful spa facilities and lovely spacious rooms

the spa , modern but traditional feel about the hotel .

the spa area, restaurant with outdoor seating

the spa was very nice; the place was clean, comfortable, and had an exceptional shower.

the location the staff the food the ability to relax spa was fantastic as were all the staff

excellent breakfast, and good spa facilities, made for a very relaxing stay

not just b and b for a reasonable price, but access to the great spa and swimming facility

loved the location, the rooms were fabulous, the spa and swimming pool were brilliant!

no jacuzzi in a spa hotel. food was average. bar needs more cosy corners for couples.

i make good use of its gymnasium and spa facilities

hotel was hard to find but once i found it the the staff where very polite, the hotel clean, the spa facilities

clean modern comfortable beds nice spa excellent staff

the flexibility of the spa staff is definitely improvable.

thing i didn't like was that the bathrooms are not accessible at the gym (24 hours) after the spa closes

we spent an hour in the spa and had room service dinner