liked the fact we stayed in a castle also our room ( the josephine room) had a spa bath food on the fine dining

thus would be an ideal location for a pool and spa as the weather isn t

no spa or pool which i would expext at this price point

wifi signal in the main castle is terrible

plenty of parking, absolutely lovely

arrive thinking it's a spa hotel

riverdale hotel & spa whilst not cheap it does offer good value for money compared to some other overight

the rooms are great and spacious and never once struggled with the wifi (which was refreshing for being in such

no wifi in room

steep steps to room didn't find code for wifi

spa facilities are great although a new spa suite is under construction

location wonderful food very comfortable bed excellent facilities,spa was great and the massage even better

what a great hotel, the staff were amazing, the food as delicous and the spa was so relaxing.

excellent breakfast and main meals great spa facilities in fantastic setting

hotel pool and facilities also used for spa days and it was quite busy at 6pm, there was nowhere to sit

spa needed updating and we had to wait nearly half an hour for our afternoon tea which from the

it was a shame the spa was undergoing renovation but that didn't ruin the trip.

however staff made it up to us by giving us a voucher to go back for the spa which made up for it

was better than the double we stayed in last time breakfast was delicious spa and facilities were on

an impressive approach uphill to the hotel and wider complex of cottages, the fitness suite, spa and swimming

i appreciated the late check out which helped with specifics on my stay

friendly welcome. clean room. good wifi. good distance from gateshead. good value for money

plenty of secure parking, the rooms are clean and beautiful

allowed early check in which after an early morning start was very useful.

the wifi was very good

pool, spa & location

spa wasn t open on a sunday, would have used if open.

nice and clean lovely decor, great shower,very friendly staff,wiifi very good breakfast,excellent spa facilities

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near

spa and gym facilities were excellent

also the lady in the spa with blonde hair was so lovely too when i took my little boy swimming

spa was a little grubby looking in places

we all enjoyed the pool and sauna / spa area

double room which looked out over the roof of the spa for our first night, noisy equipment (extractor fans

the facilities were amazing, i had a full body massage that was offered by the spa and it was heavenly

loved the pool and heath spa facilities and room service was excellent and

was surfacely clean :- beds were spotless, bathrooms spotless, reception , bar and spa spotless

double room it was lovely we went half board and the meal was amazing also nice breakfast spa was

that i dint like but think the spa for hotel guest should be included even if u added the pool to the booking

beautiful hotel and spa facilities, was a lovely start to our holiday

clean very nice staff spa facilities very good

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

staff were lovely, room was clean and spa facilities were excellent.

location was excellent and the staff were pleasant and helpful. spa facilities were good too.

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

we would have liked more time to use the spa facilities as we didn't get the chance.

spa facilities very good

spa is dinky, but it's lovely and has all you need

used the spa facilities and enjoyed the breakfast alot

pool and spa area were great

the gym and spa is very small and does not have a good selection of work out equipment.

breakfast and service

the gym was quiet (just me for the 45 mins i was there) and had 2 treadmills, 2 cross trainers, 2 bikes

english breakfast was not the best, bit dried up - expected it to be a better

steam room wasn't in use that was a shame but gym and sauna were good and clean

position and easy to park ud83dudc4d room service provided a really high quality meal too

small gym

city , but transport was close (metro) and didn't take long to travel in nice breakfast choice ev

helpful and friendly staff, early check in and late check out for free with the ihg app

room service meal and the breakfast was lovely.

room during week only weekend so if like us you stay during the week you have to find alternative spa

no noise, incredible facilities, spa and bar staff were wonderful

my plans was to give my partner a nice relaxing diy spa break with having a couple weeks of hard work work and

spa and sauna facilities

spa closed too early.

used to get spa with the hotel had to pay 5 pound per room other hotels don t charge..

clean, and very comfortable, the pool and spa area were a dream heated pool e paid for breakfast in advance

spa &pool

i enjoyed using the gym and spa in the morning

great property in a good location. lovely gym and spa facilities.

the spa facilities were great and the breakfast.

food was amazing. bed comfortable. spa was fine

stayed in a superior king room, which had a sitting room, terrace and a jacuzzi spa bath

swimming pool & spa area well controlled and managed

the spa is so nice