it was a shame the spa was undergoing renovation but that didn't ruin the trip.

spa was a bit of a let down

spa needed updating and we had to wait nearly half an hour for our afternoon tea which from the

the spa facilities will be a great asset when updated

spa is currently being updated but this really isn't a negative, more of a positive that it's

everything! especially the log burner and double spa bath... not to mention the private hot tub!

facilities were fabulous, luxury of spa bath and hot tub. very relaxing

a swimming pool and spa would of been fantastic

website misleading as there is actually no spa available to all guests, which is implied

doggy friendly with a pet bed bowls and a treat for my fur baby

allowed early check in which after an early morning start was very useful.

great wifi

the spacious garden makes one feel very relaxed plus a large car parking area

i appreciated the late check out which helped with specifics on my stay

friendly welcome. clean room. good wifi. good distance from gateshead. good value for money

location is brilliant for metro and the spa facilities are brilliant

spa wasn t open on a sunday, would have used if open.

pool, spa & location

the room fantastic shower very comfortable bed love the spa facilities very friendly and friendly staff near

clean rooms good price value for money swimming spa all clean will go back and stay

hotel pool and facilities also used for spa days and it was quite busy at 6pm, there was nowhere to sit

what a great hotel, the staff were amazing, the food as delicous and the spa was so relaxing.

spa facilities are great although a new spa suite is under construction

have tried other hotels for a spa / relaxing break but this comes out top every time staff very friendly

excellent breakfast and main meals great spa facilities in fantastic setting

rooms large and clean, swimming pool and spa great, breakfast amazing and location couldn t be

of city centre, helpful and friendly staff called our room to let us know we were able to use the spa facilities

staff were lovely, room was clean and spa facilities were excellent.

love the spa and wellness centre brilliant location

clean very nice staff spa facilities very good

the spa facilities and the breakfast was lovely

spa is dinky, but it's lovely and has all you need

we would have liked more time to use the spa facilities as we didn't get the chance.

spa facilities very good

used the spa facilities and enjoyed the breakfast alot

the gym and spa is very small and does not have a good selection of work out equipment.

chavy types at the bar screaming kids in the bar

the breakfast was very good with plenty of variety for all tastes and dietarys

ordered a room service pizza and sandwich one evening which were disappointing after the quality of food and

more options on room service food menu.

spa facilities could do with a refurb, particularly the changing rooms

like its just a preference, a touch, to find in the room slippers, bathrobes for using the on the spa and a

changing rooms not that clean- dirty nappy left on sink ud83eudd22 spa lets this hotel

the pool and spa and gym was very organised

also used spa facilities next morning, again excellent

spa staff were exceptional and provided a wonderful spa experience for my birthday and my friend

beautiful hotel quality food .leasure spa , beautiful

no noise, incredible facilities, spa and bar staff were wonderful

room during week only weekend so if like us you stay during the week you have to find alternative spa

spa closed too early.

lovely hotel in a perfect place gorgeous room and the spa was amazing

nice spa and gym facilities

had use of the pool and spa facilities

the spa pool was very nice and a great extra, although the showers could do with updating.

lovely bar and rooms. spa is lush. staff lovely

no coffe machine at breakfast . they bring the coffe in the pot .

location good breakfast pleasant staff

good facilities with an italian restaurant on site and room service

chose the hotel for the location and for the ev charging facilities

mushrooms at breakfast weren't very nice at the weekend as they were tinned, parking was an issue on the sat