pool wasn't heated so definitely a shock to the system, was jumping into ice water

wifi all over hotel

and helpful staff, great wifi quality (i was able to use a remote desktop connection without any issues),

rooms absolutely spotless, staff from cleaners , bar , restaurant, reception cannot help you enough durning

bar very reasonably priced

i like spa all is new and very fancy

friendly staff many activities for kids and adults swimming pool spa roof top bar with amazing view restaurant

time table on inside pool only 1 hr on wellness spa at the time and hard to get times

), spa and even some shops)

spa and massage is underrated

the area is not very spacious and easy to trip up things left on landing also with the big wardrobe outside

best kids hotel ive ever stayed at cant wait to come back with all the children in my family x

no pool table

activities suitable for all ages, our babies enjoyed it and so did our preteen kids

room kitchen was bad.

smart and beautiful it is the staff where great and the spa is brilliant everything about the place is excellent

spacious ness and the facilities were superb especially the spa and mini golf.

layout, rooms were soundproofed and very modern. the staff are excellent. spa and gym excellent

spa facilities

spa was out of action and this wasn t clearly stated when the booking was made

hotel facilities are amazing and the food at restaurant was of great quality, spa is also really

spa is for relaxing and having kids in the pool and everywhere did not help to relax

the availability of the spa and other eating places as most were all closed

enjoyed a lot our stay in this spacious property with many facilities; the kid played a lot at the kidsdom, even

sofa bed uncomfortable and air con stuck on hot,lots of extras to pay for eg paddle tennis, spa which are

the spa area was under maintenance, so we did not get to experience it unfortunately, but we will come

spa pool expensive to use at 25 euros per day per person.

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa facility is exceptional

pool too cold this time of year, would have been nice to be able to use spa pool facilities without extra cost

we booked the spa room so benefited from the jacuzzi in the room which we used both days we stayed

we had a spa room also which

the spa no music or scented candles or cold drinks to relax with.

when all inclusive you had to pay for the spa facilities

was not happy with the spa and indoor pool area

spa and gym were closed during out stay

electrical systems kept tripping, spa not open in am

stay in room 501 with kids hand rails on balcony are lose your going to have a bad asserdent .

would not recommend for families with kids as no attractions for them

amazing roof top pool which gets the sun all day unlike most hotels n benidorm

my kids love the food

every thing - apart from pool not open

roberto the waiter at the top floor bar was amazing

terrace with pool and ud83cudf7a bars on rooftop was great ud83dudc4d

advertised as it was difficult to work out logistics of dropping car in car park and luggage and kids to hotel

i miss the fridge on the room and the fee for wifi???

breakfast amazing everything you need buzzing place booked again

of been better if wifi was free but apart from that it's all great indoor pool could of been

food was lovely , rooms cleaned every day , pool was closed off so was easy to keep a eye on the kids , close

spa was great

and the spa charges were ridiculous - 35 just to use the pool, sauna and steam room

we also got to visit the spa and try one of the circuits they offer super relaxing

the pool is cold; only the one in the spa is warm. the shower glass, i prefer completely opaque.

and new, good choice of food, drinks with meals a wonderful touch lovely rooftop views, spa nice for a

parking should be included. spa spouts did not work in spa pool

only slight criticism was the room was a little small due to a spa bath with shower as well as a seperate shower

a very good choice of breakfast and a good spa bath

not keen on spa therapist. very small inside pool with limited seating on roof terrace

fabulous spa bath/shower in the room, juccuzzi and roof top solarium with a great view

pool was freezing

the bar area was cool and comfortable

i didn't use the main hotel bar but it looked very nice

bit noisy in lobby outside bar and dining room area , mainly people waiting for dining area to open in morning

sometimes the pool is shaded and therefore quite cold but can't complain too much when you're on the rooftop

the ladies who clean the rooms, reception and the ladies on the bar

no pool side bar

staff in the bar were brilliant

wifi worked perfect

parking was free so more saved there also

there was a charge to use the spa pool which was quite pricey

this hotel food was amazing the spa was lovely and staff were very very helpful

had to pay to use spa pool. others pools were shut.

great spa and lovely bar seating area

spa facilities are a bit basic compared to others i have visited, but only 6 euros and two good

didn't like having to get into spa bath for a shower.

booked this hotel for the spa but was told this was extra

room was beyond our expectations. spa bath was great. very comfortable bed.

location location, plus indoor pool, the staff from front of house to cleaning and bar staff were excellent

think the hotel would benefit from some more sunbeds as if you get to the pool late you are unlikely to get one

the spa across the road at the sister hotel

spa advertised is not onsite and requires pre booking

full english breakfast just like mother used to make...

football in the bar on tv and big screen during cabaret time...

lovely hotel with great atmosphere and being adults makes the difference

was absolutely amazing, starting with the room itself and the breakfast ending with spa facilities and

lovely helpful staff spa to ourselves absolutely wonderful

for kids inside the hotel parking in the garage under the hotel, but for extra 12 euros per night spa area with

pool in the spa is smaller than you think . but spa is very clean

helpful staff clean everywhere grest bar prices gorgeous spa and hydrotherapy pool lovely pool area towels for

a guide to what facilities the hotel had available such as the rooftop bar, restaurants and spa in the room

spa was rather too cool and indoor pool was cooler than expected

great location, great hotel, great bed and mattresses, breakfast was outstanding

could really complain about anything, my only observation would be the outdoor pool size, it s much smaller

charged 3 to use the below average gym.

it s a spa hotel, yet you have to pay extra which we didn t see when booking

pool bar not opening until 12 o clock

we arrived we were put in a dog friendly room at the side off the pool bar with a big metal gate outside the

was a good choice for breakfast and dinner (we chose to have half board)

we had a balcony room overlooking the pool and it was lovely to sit there when it got a bit cool in the evening

spa is nice location perfect for all the night life

pool/spa facilities

also to say its a spa hotel

spa entry is 15 per day even though it's a 4 star hotel

liked the friendly staff, roof top pool area, spa and hot tubs, comfy beds, and fridge in the room

great location. very friendly staff. great bar and pool area.

great location and staff very friendly. breakfast was very good also.

was in a great location, spotlessly clean, good breakfast and friendly staff

location, close to bars, restaurants and the beach

liked everything poop great food was very good bar staff and reception very helpful big shout out for barmaid

have to pay 20 per person to use the spa is a bit unfair considering the cost of the rooms, this cost could

the room, pool, spa and food all excellent

the breakfast was great and so we re the facilities. the spa and pools were very enjoyable

the grounds were beautiful and it really felt like being in paradise - the spa was wonderful

also wasn't happy that you had to pay extra to use spa facilities

we were offered a free spa and a free breakfast, we were

didnt use the facilities such as the spa and pool but the pool are was so nice and the cocktails from pool bar

a slight negative, would have preferred a walk in shower rather than a spa bath( that never actually worked

hotel our third stay exceptionally clean , good great , location fantastic , heated outdoor pool spa etc highly

booked the spa and massage lovely experience

delicious breakfast and the spa downstairs is sublime

paid for the 1 hour circuit spa but it was a disastrous experience

in is late in the day at 4pm , the use of spa facilities such as pool and sauna are charged at 20 pp, no

hotel is nice and the spa is great

the spa has extra cost

awesome hotel, staff, location spa facilities treated like family

spa and treatment facilities on site were exceptional ud83dudc4c so professional and well managed

time in benidorm it was a wonderful stay,,hotel,,food,,location,,very clean,, staff were great spa was wonderful

fabulous hotel the spa is to die for already booked for next year

beyond especially reception frank in dinning area and franscisco the waiter so warm and welcoming spa was the

thought the staff at the spa downstairs were rude but not sure if they work for the hotel?

rooms are spacious

use of free spa not treatments for guests but lovely

staff excellent ud83dude0a hotel immaculate ud83dude0a facilities and spa excellent ud83dude0a

as usual ,staff were good and very informative, bar was good and prices were ok ,was told spa was good but did

there was no spa pass this timeud83dude22

lastly, was a little disappointed to discover that the spa wasn't actually in the hotel perhaps i didn't read

small. central. adults only. good food. great cocktails. very nice staff. good entertainment.

pool shaded most of the day

there is a music showroom at the hotel which had some fantastic acts on, and a lovely outside bar at the front

the pool spa was not open on the sunday for us to use

indoor pool which is extra charge and called a spa was freezing cold how can you relax and chill in cold

hotel spa staff was a bit rude but only went there once and wasn t very good value for money but the

took forever made to wear a cap in spa no hair dryer in room although for 10 euro deposit you can get

was there for my birthday and they surprisingly gave me a free voucher for 2 to the on-site spa which was lovely

the hotel did not have a spa or an indoor pool

cleanliness. staff, breakfast choice

no poached eggs at breakfast and bad fried eggs made in a cooking mould

and always music playing, nice to know that no children will be staying at this hotel as it s adults only

wifi awful

the spa was nice

went to spa but sauna & steam room not working. outdoor pools are very shallow & cold ud83eudd76

indoor pool and spa was lovely

spa, i was so disappointed, was looking forward to a lovely spa day, check times for the steam room

not being able to access the spa area

nice spa facilities

room very spacious

hotel charges for parking 15 per day and spa is 10 per person

location, sparkling clean throughout

apart from you have to pay for the indoor spa and pool which they didn t mention abs the lifts at hard