i laundry on facility and set to set temp at 65 to get it to even feel cool.

desk staff was understanding of my long flight and gave me an early check in even when i totally did not realized

clean, comfortable room and helpful staff. quality of room service food was surprisingly good.

quick room service.

great breakfast and room service

kitchen was great

also, pet fee seems a bit hefty

missed breakfast due to sleeping in the super comfy bed

that the hotel was clean, breakfast was great and the hotel is near so many stores

pet cost. 100 is expensive for 2 nights

were not the most comfortable and the pool/gym area is currently closed and under renovation

an included breakfast would have been great.

pool wasn't open nor was the hot tub

booking said there were pool and fitness but it was neither

thought there was free breakfast.

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed

parking costs an additional $20 per day. room service is not every day, only if we asked for it.

there was some youth tournament going on and the kids were literally running around the center of the hotel

the staff was not nice to our kids that stayed

no nibbles at the bar ( which were available the last time we stayed

i enjoyed the view from my window, the pool, and the gym

including checking in/out, restaurant/bartender, housekeeping, and room service

the gym wasn t like any other gym, it was big and the machines were actually up to date.

the gym was also very clean

hotel has very nice pool and gym

hotel with great gym

much air freshener in a pet room

i had an early meeting and then later event

laundry took 48 hours and us extortionate

even got stuck once with my kids and one staff members

the room was spacious and the kitchen was fabulous (full size fridge, stove, microwave, etc)

nice gym

receptionist put us on the pet friendly floor

better breakfast than anticipated due to corona. fresh and plentiful.

so nice to have an efficiency kitchen, which had everything we needed

food quality & service (room service)

good breakfast and good wifi

pool looked a bit grim but also had no idea where to change for it - so i gave it a miss shuttle

the pool needed maintenance as the heater wasn’t working.

no laundry services on weekends - this might have been missed out on the website

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

covid, there was no bar or food

lobby was great, things to do with kids. restaurant availabile

wish they had a pool for the kids to enjoy

lobby was great, things to do with kids. restaurant availabile

loved the comfy bed, shower facilities, gym and pool, o malleys restaurant was excellent and the staff were

nice comfortable beds and excellent room layout, awesome pool

breakfast was decent, even with covid restrictions

pool was closed

the hotel is advertised as having a very nice indoor swimming pool, however the pool was not open for use