the wifi wasn t working for half of my stay

to hang clothes in the room and the tv channels were not set up, but the young lady behind the bar solved the

staff were very friendly loads of parking spaces amazingly powerful shower close to edinburgh and newcraighall

location, easy parking, brilliant wifi connection in room, and no password required

really good food and nice breakfast

couldn't use the spa facilities as it was very busy - i have heard from other users it is complimentary

staff were exceptional, the dining in the dungeon experience along with the spa was outstanding

floors is hard to get hot water running (at least in november), however you can always use the spa facilities

if the spa had opened a little earlier in the morning.

although we were initially disappointed that the spa was closed, the outstanding customer service from dylan,

used all the spa facilities which are fantastic

spa facilities

the hotel also offers access to spa and leisure facilities

brilliant spa facilities

breakfast was great and choices were good , spa and health swim was great

we used the spa which only has a pool and sauna room a steam room would be a great addition but either was

having spa access was great

the pool and spa were great and had baby changing so our 4 month old could swim too

didn't know there was a large indoor pool/sauna/spa when i booked, and they were wonderful

donnie on the concierge team was really helpful moving our car in and out of the car park spa was a lovely

the only thing that comes to mind is that room service would still do your room even if you ask them not to

location and service (free laundry service); staff was very helpful and courteous

our kids got afraid and there was no any action from the hotel management to say sorry to the guests or

there wasn't a bar and the cost for the weekend compared to what it costs midweek

we like the studio size of the room. shower space. bathroom space . gym. breakfast. staff

our room was spacious and clean, providing a comfortable retreat after a day of exploring

central , comfy , staff great , spa , pool

had a lovely couple of spa treatments too

spa was lovely and clean

staff so friendly. nothing was a bother. spa lovely. location amazing. great stay. thankyou

pool and spa facilities were an added bonus

lovely pool and spa in the basement

the spa facilities were closed during our stay but as it was a short visit it wasn't a big deal.

gym facilities and spa very good

staff v friendly and helpful. room clean and good size. pool and spa area v nice

no bath robes available for spa facilities

need a lavatory brush in rooms. also spa toilet area a bit rusty?

we enjoyed the pool and spa facilities as well

location, staff service, spa facilities, hotel food, cleanliness, sleep were all exceptional

) at the bar were excellent to

the hotel is very stylish and has great general and spa facilities

perfect location, clean rooms and the spa was amazing

the water in the pool was cold.. we were expecting warm spa water

room was very nice and clean with a spacious bath and shower

dinner was very good and the free dinner for kids was a nice unexpected bonus

the spa was fantastic. the room was so comfortable.

central to everything and right near the station lovely spa it was very clean the beds were really comfortable

the spa was wonderful and the room beautifully comfortable

rooms immaculate; spa area and pool is wonderful; food delicious

spa area fantastic

more's the pity we had no time for the spa and afternoon tea - but we will definitely be back to try

our room was so big and thought of everything the hotel service was amazing we used the spa facilities which

the rooms were outstanding and the spa and treatments were fantastic

excellent hotel/staff/bar/spa staff

gym was not as well equipped as it could be no access to spa and sauna

that i did not like, however, it is good to note that gleneagles townhouse does not have vast spa facilities

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

the staff in the spa and the spence restaurant were fantastic