the spa is closed for covid

shower was great and we had a meal in the bar that was excellent

s a very huge room for the price, we got room service very late, and it was delicious

we didn't use the restaurant, but the bar was very buzzy and reasonably priced

doors slamming, kids playing, then crying, then running around

complex and spa facilities

the spa is great, super clean and relaxing, could have stayed there all day

spa area

spa was exceptional

everything is great from rooms, food to spa and hiking trails nearby

the old spa is my favourite of the bathing options available

hotel s spa is fantastic and the staff in the gym and restaurant are so nice

hotel/spa facility is well run

to the balenario real spa was easy and we loved our hours spent in the various oils, saunas etc

breakfast should be healthier, there is not much fruit options, and also the bread and bakery was

huge free parking, warm room, good sized room and most importantly, excellent wifi

wanted laundry doing, but with only staying one night was told it wasn't possible.

very clean, good bed, nice bed sheets. wifi fine. bit outdated, but very good value for money.

spa wasn t included in package

picked this hotel as i wanted one with spa access

spa should be at the fee integraded

had a great day in the spa with my family!

everything was excellent, especially spa area

spa needs repairs

i couldn't enjoy the spa ud83dude16

gym could have better facilities

there is small gym as well

t really have time to try much, like the pool or gym so i can t say wether that was good or not the breakfast

spa was not open no tea/coffee making facility in room

the spa was also very nice

toiletries weren t replaced spa was closed

huge hotel,nice and clean room, spa facilities. personal very friendly.good breakfast.

used the spa facilities (sauna, steam room, hot tub) but felt they were not worth the additional charge and

comfortable room with a spa tub. great location

the breakfast consisted on a reduced bouffet but with really tasty options

check in and out was easy and breakfast was good

breakfast, staff

also the room service was not in-house which wasn't explained, and there was no tea/coffee/kettle

no staff, no spa facility, no room service, no help with suitcases, no introduction to property

service bad and spa sauna closed all weekend

no staff, no spa facility, no room service, no help with suitcases, no introduction to property

were stains on our carpet, the wifi was down in the morning when i had to send some important files for work,

not only the food was very good but especially christina was great with the kids and ensuring we had a great

size of the rioom location wifi

friendly staff, good bathroom, food in bar was good and less expensive than expected for a four star

facilities are poorly maintained: there ware issues with sewage smell, wifi and room heating.

friendly staff on the reception and lobby bar

in every bar in oviedo you can get that for less

helped us with a lot of things even ordering food and etc lovely place too clean and the spa was amazing

we also had spa treatments that were wonderful

the spa the clock didn't work so you had to keep setting an alarm on your phone to move on to the next

the breakfast was delicious, the spa was a wonderful place to relax, and the location is perfect for exploring

the bed was so comfy and the spa was amazing

no bar or cafe , room don't have a window which is bad if you have a pet.

staff and pet friendly

-they charge you for bringing your pet

were incredibly tired and hungry and she made our very brief stay really enjoyable, from ordering room service

carpets on third floor corridors are filthy

had spa bath in room

safe parking, close to village for eating, an alternative place to stay, ok for 1 night to stay

ac worked well in the summer. private parking is nice. shower is very large.

not usual stay. from parking place you will enter your room. room was clean and cozy

never stayed in the type of hotel where entrance to the room is via parking space (garage) but it provides

you will need to take it all in from the moment you book in and go to your room there is a spa providing

such high quality acconodation at this price is difficult to find elsewhere we didn t use the spa facilities

the bedrooms are very spacious and comfortable and we had a lovely view out of our windows

what was once the wine cellar and wine making facilities is now a spa and heated swimming pool

spacious, stylish and comfortable