the had a spa that looked appealing

were horrible, had about 6 families treating it like an apt complex, clothes hanging outside, kids running around

the room service meal was very poor in my opinion

there were room service menus in the room but the restaurant hasn t offered room service for over two years

no pool or breakfast

parking lot was too a bit small.

wifi was not working.

the damp chunks of food not removed from the kitchenette sink (sitting under the drain stopper)

they even let us check out a bit later as the kids wanted to go for a swim after breakfast

asks for a quiet room had me on the first floor and the 3 days l had there was sports player kids running up

it was nice to do the laundry, so that everything was already done when we came home

the kitchen is perfect

the kitchen was extremely well stocked with all sorts of small appliances

kitchen had all you need bbq too outside if you needed one

was that the ability to cook meals is limited, or we could not work out how to be able to use the kitchen more

also, i booked through a third party site which said my room would have a spa bath, and it did not, which was

spa facilities a bonus for this christmas getaway because of the loss of power at my home

pool and gym area very clean

location,breakfast

very pet friendly

chose the spa king rooom

signage on the road before the turn into the parking lot would be helpful.

excellent customer service and great breakfast!

the gym is too small for the size of the property

my kids were not ready to wake up by 8/8

found out about their spa on our last night there, and we called in an hour before they closed to see if they

mini bar filled would have been nice but understand why it wasn t.

we were visiting for a wedding and it was a great stay with my kids

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy

more clean and also if the hotel know there is a lot of people at breakfast does not wait to have all the

there is no internet connection. wifi connection is very poor.

they claimed i hadn t mentioned i was bringing a pet at check-in, and because of that, i was placed in a

the staff are great, my room was very comfy & the breakfast was excellent

luxurious sheets that make it hard to get up in the morning, and the plush towels feel like a spa treat

corner room with spa and balcony was fantastic. bed super comfortable

room has it's own spa bath

bed was very comfortable, bathroom spacious with nice spa tub, balcony excellent addition to look out at pool

spa bath jets are on the bottom only creating a lot of splashing which can get messy

spa jets were not working properly and was not hot enough; it was the temperature of a warm bath

i ordered room service

small gym.

the food in the morning was a surprisingly good variety and the kids loved making their own pancakes

gas fireplace barely worked, felt cold in the room, hot tub was not hot enough

the spa bath did not work properly

pool and spa good great breakfast

pool, spa and gym were adequate

breakfast was fine

breakfast was in the basement with the electrical, mechanical, laundry rooms