breakfast i didnt have as it was mostly bread and i am gluten intolerant

breakfast ok but not resupplied from kitchen often enough

the gym & jacuzzi might as well be non-existent (but we expected that based on other reviews)

gym was closed apparently due to covid, but everywhere else gyms are now open !

am a little surprised that this hotel dis not have a higher star rating as it has a gym, pool, lifts, restaurant

spacious room

reserved the spa and to our horror hadn't been cleaned since the prior use

rusty and chipped bath bathroom in need of refurbishment air conditioning not working in room bar and restaurant

were friendly, the bar manager was great

wifi was not too reliable

bonalba in alicante - spain is a place to enjoy all the amenities to relax and also for golfers has many advantages

there was no cava in the room as stated on our booking. the spa area was a huge disappointment.

the spa pool could be warmer, in line with what one would expect from it.

the spa isn t something i d pay for if it wasn t included, if you don t have access to a spa

spa facilities are really bad

had sorted out the room of my friend as it was her birthday and the stink was not nice oh and the spa was amazing

pools and morning outdoor breakfast area big spacious rooms and plenty of pillows and they gave us a duvet as

the spa was the highlight!

spa pool expensive to use at 25 euros per day per person.

the spa is an excellent experience

guests were loud and rowdy at times, especially early hours of morning - spa not open on the sunday - hardly

indoor pool and spa were closed and outdoor pool had not been cleaned, so neither could be used.

the spa was very relaxing

spa had a lot of things that didn't work

i used the spa facilities and we had a lovely dinner at the hotels restaurant which was very good food

we couldn't get a massage or use the spa

i was booking to get my nails and toe nails done in french polish , i was asked if i wanted the spa treatment

especially the spa facility

chairs and setees and nice swimming pool with well maintained gardens, beds comfortable and spa shower in

this was a late booking, free parking and bus stop into town right outside

lovely hotel, communal areas smelt like a spa downstairs bar and rooftop pool was really nice

of the hotel was a bit warn for a 4* would have expected better facilities for a 4* (indoor pool/spa etc

the gym is well equipped but if, like me, you like a little spa time and consider booking this hotel for the

clean, good food, kitchen staff were very helpful, nice pools, practical rooms.

the fact that they put it in a room near the kitchen and we had to move to another room.

bar only open 2 days a week. spa area is only one sauna.

spa was available to be booked for an hour of private use for free

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

there was no gym or spa which was listed on facilities. no information given to me about this.

very clean and the stafford were very helpfull. we had an early check in

thought the hotel had a spa but this service was out-sourced

there is parking at the casino about 5 minutes walk away which was fine for us but may not suit everyone

breakfast was good with a lot of choice

staff was very helpful and kind,the hotel is very clean,excellent breakfast,and the location was the best

laundry service available at the hotel, but minimum amount charged is 25 eur

the spa with the views of old town is amazing and the stuff really friendly and helpful.

very good facilities like pool, spa and really nice restaurant

fabulous spa area and rooftop bar from which you get a perfect view of the castle

friendly staff, great location, relaxing, spa perfect

staff was super helpful and friendly. spa was very nice!

good wifi

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

on the top floor there is a sky bar with restaurant, the view is amazing but if you have a halfboard the dinner

beds, great location, good wifi, very personable staff, very good views

they organised an accessible room for her with an early check in and at breakfast the staff were extremely kind

standard room excellent, liked the spa bath & bathroom, fabulous view over the marina

fabulous spa treatments, great location

2nd pool over looking the marina and spa area aren t available to guests without an extra fee

spa could do with updating

however the spa front desk can be a bit more attentive

loved the spa experience

nice spa area with a pool, jacuzzi, 3 water jet pools of different temperatures, sauna, gym and stream

staff at spa were quiet rude but these were not staff of hotel....

likewise the spa would have been lovely but having to pay for the spa and the swim caps just made it slightly

beds were comfy, room was spacious and loved having a balcony

spa and hamman were closed not much to do in alicante

the spa was closed.

spa tub and body products were present

- wifi connection is really slow - spa area is very small

room walls were to thin you could hear the kids screaming from the rooms upstairs

we loved the staff in the bar and the access to spa room and loveky room with bath

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

spa was little bit disappointment, water was cold and strange noise from steam saunas heating

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

is no spa , just sauna and jacuzzi which were closed for four days of our seven day stay, which we had

jacuzzi & spa being closed but no indication of that when booking

breakfast was great, so was the spa area

big room, comfortable bed, spa with sauna. staff is extremely helpful and kind

hotel has a weird smell - in the halls, in the pool area, spa area, etc