a price tag of almost 800 incl breakfast in august the spa should have been included

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

the spa services were exceptional

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

while we were there the weather was not very warm yet so pool etc

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

the spa was only available for one hour

the spa was closed due to maintenance and there was no morning yoga

spa we booked was very good and staff were lovely

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

wifi didn't work

the spa and gym facilities were also very

wanted to get a spa treatment in the evening at 8 p

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

maybe a pool

the room service food was quite poor considering the quality of the main restaurant

room quiet and beds comfortable. spa and pool good. breakfast excellent

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

rooftop pool paired with the spa facilities were great

spacious bathroom

loved everything about this hotel actually: perfect location, gym, infinity pool, spacious rooms with a lot of

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

the spa and massage treatments were excellent and the welcome drink was a nice touch

spa and kindness of staff

shower in the spa after the sauna/hammam

the spa was wonderful the guys there helped as to relax and to feel special

spa did not open early.

spa was not easy to reach, warm red wine at the bar

loved the spa like bathroom and shower with glass view to room and window

this time we used the spa (petite and perfect) and ate at olio, the restaurant

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

to everything (even to the bus from/to airport) room is large and all equipments are more than ok gym room on

great location, great breakfast and great service

wifi is a little slow for my tastes although not bad

wifi was very unstable. breakfast was just so so.

junior suite perfect for a family (two kids)

there was no room service menu although there was room service available

junior suite perfect for a family (two kids)

so the only thing i'll say is that the gym was unavailable

the location was great and the spa facility superb!!!

spa was busy

location, nice rooms and the spa was amazing.

access to spa facility was additional cost on top of pay for stay - bit

the spa was fabulous

spa not operational

used the laundry service twice and both times we received our garments back already in the afternoon: this

good air conditioning and excellent free wifi

the bar area could do with a bit of updating. the staff were great though.

size room, bed, room service

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

spa time limit is just one hour

also highly recommend booking the spa service, the staff was very attentive and professional

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the price of accessing the spa area, which is 20eur for 1 hour.

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the spa was a a nice addition especially on a colder evening to come back to

the food was super and the spa was great to start the day before breakfast

- and we also enjoyed the spa and the breakfast

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

wifi signal is very week in some rooms, the only place where i could connect was in the hall

location, friendly staff, fast and reliable wifi

the wifi dropped out at times.

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

has spa for extra fee, bar, restaurant

gym and spa are excellent

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

gym not a part of the hotel but massive with excellent spa area

location, very good views and the place had all the facilities plus kitchen and lounging area were

the room had a little kitchenette and there was also a shared kitchen that you could use if you wanted to

swimming pool, lovely hosts speaking english and spanish (and basque

kitchen in the apartment was small. you could hear the road from the room.

we had a room with en suite kitchenette and dinning area - beautiful views from the room