the wifi. pool, open/close time. spa not working.

the wifi. pool, open/close time. spa not working.

service, great breakfast, clean room,view of the city, located in quiet area with the great access, i think this

it would be great if the breakfast menu changed everyday, though there is a plenty of variety

breakfast eggs freshly

the a/c and wifi worked great and the breakfast was good

breakfast area was spacious and airy, on 3rd floor overlooking the shopping mall

staff is great and the hotel was very nice, and with free parking made everything easier

it was very clean, we loved breakfast and the bed was confortable!

big room, decently clean, free parking

tons of spa offerings

spa facilities were lovely with great treatments

the place has its own restaurant, and its own spa and that was a nice experience

un plato, el cafe estaba rico, el edificio y habitaciones son muy nuevos, el restaurante y spa tienen muy buen

was charged 59,000 pesos for my pet's stay

hours of the spa and pool are limited ( untill 17

the pool and spa area was a little disappointing.

el personal del spa excelente

lovely and comfy room, stunning rooftop pool and spa with great views

the hotel is in a pre-opening fase and is just great, location is great, free parking

i also used the spa facilities overall massage was ok but i think it needs improvement starting from the

i would love to have breakfast a bit later so, maybe open the option up to 10:30 am

location, comfort, swimming pool and restaurants.

pet allowance, pet's poo and barking every where

room service was the worst in my life for food

nice place, spa is good, bed are comfortable, beautiful suite cielo.

the facilities offer also spa and massages, which is great

space is beautiful, it felt like a retreat

food is good, they offer spa and massage, but we didn t try it

spa is wonderful and the massages were fine

spa had recently been built but had to pay for jacuzzi and book 24 hours in advance so we didn t

there was great play area for our kids (it was better than what you see in the pictures

no wifi at the apartment which was crucial for us to work

you can hear the water running next door or if the kids (if the next door neighbor has kids)

the rooms were modern, clean and very comfortable and the breakfast was great

thanks to stefania and carlos, who were fantastic hosts, caring for every need and request the spa massage was

friendly and helpful staff, location, beautiful facilities, comfortable bed, spa services

amazing surroundings and staff! we had 2 amazing days with delicious food, spa and nature.

the spa bath was broken

and they offer spa services such as massage too, which was nice after all the hiking

nice and friedly staff beautiful place with a view on the landscape clean, good wifi, tea and

no laundry service as advertised.

leave your laundry with the front desk and retrieve it the next day

also, i paid more for the laundry because they considered each bag separate although i specifically said all

we had some laundry to do which they provided for us in a couple hours

they have a spa but we didn t use it (don t know if it was open)

there is a spa in the building, great to have a massage after the hike

offer a nice breakfast and spa treatments

the best hot shower in colombia and a great massage in the spa by angelica.

- there s a restaurant/bar and even a spa but don t even think they were used/open, and if they were then

we particularly enjoyed the spa and the jacuzzi under the stars

hotel is tastefully decorated with very well considered details the staff were extremely helpful spa access was

please give a shut out to carolina her spa treatment was great

and accommodating staff, fantastic breakfast, great views, and nice spa where we got a

i highly recommend the spa services, specially after a long day walking the cocora valley

the wifi works well, the showers are great, the beds are

the owner was helpful in sorting out our laundry and giving us advice on activities

was very welcoming, and helped us with everything from tours to laundry

the spa treatments were divineud83dudc97

friendly staff, tasty and susbstantial breakfast, beautiful building and gym and spa facilities if desired

they have a small spa inside: do it

they have a lovely spa with massages, jacuzzi, facials etc with good price

massage available in the spa centre, reasonable price, many options to choose from

the room was big and comfortable and the wifi was good

great location, and parking was a must for us

location to center, parking, good breakfast and nice garden

wifi was intermittent and not always available in the rooms

i also needed laundry done and it only took a few hours and was very reasonably priced

it has 2 spa baths which looked amazing, but we did not try them as we were short on time

breakfast was exceptional, everything was good

staff, accessible and helpful owners, very small and cozy, everyone great to my two young kids

they offered us tea at evenings, helped with the laundry

they also started breakfast 15 earlier for us when checking out as we had flight to catch

were no spa services, we were hoping for massages and a place to relax and hang out

the jacuzzi and spa were excellent

additionally, jeffrey offered us the spa for free

spa service was excellent

spa area was closed

the next morning we woke up to a stunning view with a delicious breakfast

stay, breakfast great and the staff ist very friendly and kind

great parking facilities if you're coming with a car

charming, clean and well located, the staff was very friendly; the lady who served us the breakfast was a star

staff was simply amazing, the breakfast was included and was delicious

the spa bath was very hot and great

family oriented and pet friendly victor is amazing and will help you with anything you need

breakfast with 'no' option for a fruit-juice is a big no for me

- staff very friendly - owner was great for our kids: they got to plant their own palm tree in the back garden

and it's pet

spa was amazing

staff at reception was reactive to a limited extent and not talkative (we are native spanish speakers so language

our first day there was a lot of rain so we chose to head back to the hotel and use the spa facilities which

i liked spa and tasty breakfast and two dogs around, what i really appreciated was for wash and dry my

that the spa services were a bit overpriced for just one hour but other than that

wifi signal wasn't great in the room, but good in the restaurant.

they also have laundry service

wifi signal not string enough in the room.

the wifi is good.

the hotel has free private parking which is huge benefit

there was a simple traditional breakfast that hit the spot

liked the breakfast, and it s safe.

there was no breakfast nor daily cleaning.

breakfast was every day the same

the wifi

wifi not working at all

the hotel has an inner parking

it s really cold in the hotel and the room. the wifi didn t worked in my room.

quite difficult to get the correct wifi password. despite having printed, they didn't match.