the wifi works well, the showers are great, the beds are

the owner was helpful in sorting out our laundry and giving us advice on activities

was very welcoming, and helped us with everything from tours to laundry

cheap and spa options. laundry service was well.

spacious room with lovely hot shower

there is a spa in the building, great to have a massage after the hike

spa wasn t available when we asked after a morning hiking

the first (booked) room was spacious, clean, relatively quiet and comfortable, with ample storage space

near to the main square, room was comfortable but basic, laundry services are good and affordable

good wifi, nice warm shower and a fridge in the room

we had some laundry to do which they provided for us in a couple hours

location, not far from center (careful elevated street for those who can't walk a lot) , wifi, laundry

- strong wifi - staff were friendly - hot

friendly staff, tasty and susbstantial breakfast, beautiful building and gym and spa facilities if desired

the spa treatments were divineud83dudc97

the hotel had a spa and connections to many tours and activities in the area

massage available in the spa centre, reasonable price, many options to choose from

the hotel also offers spa and laundry services which is super convenient when traveling

it has 2 spa baths which looked amazing, but we did not try them as we were short on time

they offered us tea at evenings, helped with the laundry

friendly and helpful staff. clean room. excellent breakfast.

even though, i personally came to disconnect, wifi signal is very steady which was crucial for me as i work

we needed transport to the airport and laundry while we were there and the staff were very helpful

the spa was incredible, so relaxing, i've paid for an extra massage and i really recommend it, the food

please give a shut out to carolina her spa treatment was great

atmosphere, the hotel staff were always friendly and helpful, and the spa facilities and massage were a lovely

the spa the best

i highly recommend the spa services, specially after a long day walking the cocora valley

wifi is strong and the shower is nice and hot

they have free parking

laundry was also very quick and cheap

the room was comfortable, shower was hot and secure parking was good

i turned in some laundry for washing and it was done in less than 2 hrs

spa needed signs outside to show that a treatment was in progress so that people passing by don t

amazing surroundings and staff! we had 2 amazing days with delicious food, spa and nature.

friendly and helpful staff, location, beautiful facilities, comfortable bed, spa services

the spa bath was broken

and they offer spa services such as massage too, which was nice after all the hiking

spa had recently been built but had to pay for jacuzzi and book 24 hours in advance so we didn t

no hot water, tv, wifi and payments are only cash.

breakfast cooked for us on the spot, laundry service done with care available at a reasonable price

there was great play area for our kids (it was better than what you see in the pictures

laundry service does have an additional cost of $35 col pesos per bag

spa area was closed

additionally, jeffrey offered us the spa for free

the jacuzzi and spa were excellent

spa service was excellent

were no spa services, we were hoping for massages and a place to relax and hang out

amazing breakfast and very friendly staff

friendly staff. good breakfast. comfortable bed. bar and reastaurant by the hotel.

staff were very sweet, food was good, bar a mediocre breakfast

wifi is slow

variety in breakfast

the spa bath was very hot and great

open space and fun for the kids. breakfast included

- staff very friendly - owner was great for our kids: they got to plant their own palm tree in the back garden

the breakfast was good, the coffee plentiful, the bird song in the morning amazing and the room

- the dinner is overprized, and is more tastfull in town - wifi doesn work in the

staff at reception was reactive to a limited extent and not talkative (we are native spanish speakers so language

i liked spa and tasty breakfast and two dogs around, what i really appreciated was for wash and dry my

our first day there was a lot of rain so we chose to head back to the hotel and use the spa facilities which

spa was amazing

that the spa services were a bit overpriced for just one hour but other than that

wifi signal wasn't great in the room, but good in the restaurant.

they also have laundry service

wifi signal not string enough in the room.

the wifi is good.

breakfast

the breakfast was nice, and the warm water pool was awesome

breakfast was a joke ;one and a half egg, 1 slice of ham , half banana and mango

breakfast is tasty but simple and the same every day which is good when you only stay for a night

luis impeccable service, and let's not forget the delicious breakfast

the staff was very helpfull. good breakfast. the spa with jacuzzi.

the hotel is amazing, lovely big rooms, amazing views, great spa facilities and

restaurant and cafe bar onsite

they picked-up us every morning from the cottage to have breakfast in the hotel

breakfast was delicious and the staff was kind, friendly and always with good attitude

breakfast was fine. location great very close to salento.

breakfast was very good, quiet and very relaxing at night time

breakfast in the morning was nice and the pool area and views are splendid

need more food for breakfast

breakfast in the morning was nice and the pool area and views are splendid

the facilities offer also spa and massages, which is great

spa is wonderful and the massages were fine

space is beautiful, it felt like a retreat

food is good, they offer spa and massage, but we didn t try it

nice place, spa is good, bed are comfortable, beautiful suite cielo.

the spa area is just amazing

the spa was out of this world, with a luxurious pool area that took my breath away as we watched the

the hydro facilities at the brand new spa is also a sight to behold

we couldn t enjoy the spa facilities because it was raining but everything looked really great

vieuw of the place is so relaxing and amazing , we love the spa the massage was amazing, and beautiful place to

the wifi signal was disconnecting sometimes

amazing design, great breakfast, perfect for an escape in the mountains whether you cycle or not

very good food with breakfast included and decent dinner options

location and amazing breakfast

perfect hospitality, tranquil location, friendly staff, great food (dinner & breakfast)

the rooms and common spaces were also very modern and the rooftop featured a nice quiet bar with hot tub that

no wifi in the room for 2 days stayed

a kitchen facilities in the room

wifi was not working good in the room, lights in the bathroom never worked, poor cleanliness

the gym was a bit small, but not a reason not to enjoy the stay.

breakfast was good

they also arranged laundry which was very convenient after some days in the nature

free home made juices. free breakfast room service. nice breakfast

all the personnel es so kind, delicious and complete breakfast

they will serve juice coffee and delicious breakfast in your room if you want

especially awesome was the spa service - really great massage in an outdoor cabana

spa and gym were bad. bad experience at spa

spa was a great disappointment

it offers a spa with incredible massages to relax

the best breakfast selection and fantastic pool and spa facilities

spa facilities were all turned off, and the pool was freezing cold

to be so beautiful, now the walls need to be painted, the jacuzzi jets were dirty and the whole spa area was

staff is amazing, the hotel is clean and the breakfast is nice

love the breakfast. people are very friendly. they love to help.

the gym needs more equipment.