spanish old style hotel with marble and wrought iron staircases

clean and spacious room

you need to take some complements for the spa and we could not access the spa despite having paid for it for

friendly staff and very nice spa area with finnish sauna, turkish bath, jacuzzi etc

rooms are very clean and spacious

the gardens and pool were lovely

if i was going to be really picky then breakfast service is slow

location,lovely room with great character, very well equipped shared kitchen, refreshing pool, walking distance

atmosphere, little pool, clean kitchen available for all the customers

the room had a mini fridge / bar but no complimentary water ( for which you had to pay)

is no wifi signal on the top floor

the kids sure loved playing with duna, a very friendly golden retriever

parking was limited although a garage was available for motorcycles and cycles

was a pool but it was dirty, even didnt want to sunbath and go to the pool because it was pretty dirty

the swimming pool, restaurant and our balcony all had beautiful views across de mountains and granada

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

hotel was really nice, we loved the spa and the pool

the spa was amazing.

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

but thought spa over priced for 1 hour duration, so did not partake

the room was spacious and clean

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the suana/spa is a little bit disappointed since is too small and nothing especial.

could have had some more spa services (could have used a massage after a full day visit)

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

did not have wifi - only dislike

rather small rooms and expensive laundry

impossible to find with gps. slow wifi.

no bar in hotel

small but comfortable and relaxing pool area on the rooftop

the hotel offers many additional services, such as massage, room service, laundry cleaning

breakfast was verygood and room service is the best all the rooms were close to one another

of the bathroom accessories were broken like flush for urinals ,also went i went to gym the gym was not sanitized

strong wifi

everything in the room worked very well: wifi, air conditioner, shower, etc

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

the wifi kept cutting off.

great location, charming rooms, great wifi, helpful staff

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

stayed in room 16 which is just opposite the laundry room

stuff was very friendly and helpful, always ready to assist and very kind with my dog, this is a pet friendly

our kids enjoyed a lot for staying in an old style palace and having a doublex room

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

great hotel! the spa is amazing! must book in advance but so worth it

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

the spa hotel is quiet and situated in a nice area

the rooftop bar is small and the food is somewhat mediocre, but it had a view of the cathedral and was nice in

there is even a gym if you want to work out during your holiday (not everything was fuctional though)

there were plenty of restaurants, bars and shops nearby

doing laundry there was relatively

i did not detect anything negative. gym could be a bit better - needs upgrading.

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

nice extra to have spa bath in the room

breakfast is very good. and they're so kindly.

breakfast room was very cramped - food selection was good but the tight, crowded space with

the fireplace in the suite is such a touch of class

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

also as we travelled in winter the spa bath was amazing

location, staff and wifi

the room was spacious and clean with good wifi

biggest problem - wifi was very spotty throughout the hotel

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

fantastic spa bath

the spa bath had one speed slow and room smelt damp

we stayed in the room with the spa tub, which was awesome

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

unfortunately, the spa was closed and their site didn't mention that.

a small relaxing spa was also included in the price and for us it was a bonus

the spa was a little too cold for the winter season

spa too dim.

spa was very cute

their spa jet was possibly in fault? but they reassured they ll fix it.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

location excellent staff excellent spa fabulous

the rooms are lovely, spacious and so comfortable

spa and massage was excellent

the place was great, the spa awesome and the staff was super friendly

they have a spa and massage center in the same building

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

complementary spa facilities

hotel is also equipped with small fitness room and spa service

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

the spa was amazing

spa is very nice

the room, the spa, the alfresco - all wonderful

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

very nice staff, good location, spa in the same building.

also the spa was nice after walking all day and the massages we got were really nice

victoria was delightful managing the banos area and all the staff in the spa were great

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option