spanish old style hotel with marble and wrought iron staircases

clean and spacious room

you need to take some complements for the spa and we could not access the spa despite having paid for it for

friendly staff and very nice spa area with finnish sauna, turkish bath, jacuzzi etc

rooms are very clean and spacious

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

hotel was really nice, we loved the spa and the pool

but thought spa over priced for 1 hour duration, so did not partake

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the room was spacious and clean

the suana/spa is a little bit disappointed since is too small and nothing especial.

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

impossible to find with gps. slow wifi.

washing machine in the room, (although the hotel manager offered to sort out laundry)

rather small rooms and expensive laundry

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

free wifi

everything in the room worked very well: wifi, air conditioner, shower, etc

the wifi kept cutting off.

great location, charming rooms, great wifi, helpful staff

poor wifi

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

poor wifi. dropped out often.

stayed in room 16 which is just opposite the laundry room

big superior room, good bathroom, air con and wifi both good.

nice building and pet friendly

nice extra to have spa bath in the room

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

really lovely lady working in breakfast room

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

breakfast and dinner by the pool was also a big part of the overall experience and the food itself was great

we enjoyed the pool and relaxing area accompanied by the 2 house dogs

beautiful location with nice views, good food on-site, a self-serve bar and comfortable beds.

there is an honesty bar and fresh made cocktails available in request

parking right in front

also as we travelled in winter the spa bath was amazing

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

wifi did not work the first few minutes when i arrived, but later was

not recommended for families with young kids

the room was spacious and clean with good wifi

the hotel also sets itself apart with an on-site cafe, restaurant, breakfast buffet room, gym, and library

the roof bar has great views of the center

a well equipped gym and beautiful roof top deck are also available

good to have a safe and also had some laundry done

i wish the gym had free weights :)

we stayed in the room with the spa tub, which was awesome

i booked the room with spa bath, which has a large bathroom with a jacuzzi bathtub (amazing)

fantastic spa bath

was given a complimentary upgrade with a spa bath

in a big spa bath you had to step into

you should also try the spa , which is a gem

also the spa was nice after walking all day and the massages we got were really nice

very nice staff, good location, spa in the same building.

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

victoria was delightful managing the banos area and all the staff in the spa were great

location, value, clean, very friendly staff, good wifi

hotel stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food

pool or gym

rooftop bar and pool is a great plus

pool small

spa too dim.

unfortunately, the spa was closed and their site didn't mention that.

a small relaxing spa was also included in the price and for us it was a bonus

spa was closed due to covid might be or not but could not be used while others are open

the spa was a little too cold for the winter season

the gym and spa facilities are a bit small but very nice

their spa jet was possibly in fault? but they reassured they ll fix it.

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

the royal breakfast was great & also we cherished the hammam + spa area with the pool

location excellent staff excellent spa fabulous

staff, location and the spa was incredible

the place was great, the spa awesome and the staff was super friendly

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

hotel is also equipped with small fitness room and spa service

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

our room was great, especially the spa bath on the terrace

complementary spa facilities

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

spa and facilities closed. the room was too obscure

the server tried hard to get us food for the kids as fast as possible

great restaurant and bar area

great service in the bar and restaurant particular y monica

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

the fireplace in the suite is such a touch of class

services excellent, hotel spa very relaxing, excellent location for short stay, good connections to bus and

friendly staff, they upgraded our room for free, great breakfast with variety of local foods, the spa is also

the water of the spa was cold.

pool on the roof, spa and super comfy bed!

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop