the fireplace in the suite is such a touch of class

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

hanging space limited, no shower screen for spa bath, that's it really.

the spa bath had one speed slow and room smelt damp

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

we stayed in the room with the spa tub, which was awesome

spa was very cute

unfortunately, the spa was closed and their site didn't mention that.

a small relaxing spa was also included in the price and for us it was a bonus

the spa was a little too cold for the winter season

spa too dim.

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa is very nice

the spa was amazing

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

a well equipped gym and beautiful roof top deck are also available

i wish the gym had free weights :)

laundry service was fast and affordable

no pool

there were really loud noises coming from further down, maybe a kitchen, the fitness room

the gym and spa facilities are a bit small but very nice

the royal breakfast was great & also we cherished the hammam + spa area with the pool

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

heated pool at the spa was so relaxing and complimentary with a reservation

the little pool in spa is a huge plus

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

spa and massage was excellent

the place was great, the spa awesome and the staff was super friendly

shame that the spa costs extra...

staff, location and the spa was incredible

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the ladies in the breakfast room were equally as nice and very friendly

the breakfast was delicious and the location was perfect for walking to the alhambra

also as we travelled in winter the spa bath was amazing

no wifi in most parts of the room

location, near the major bar & dining area as well as the alhambra

the wifi is poor

plenty of bars and restaurants in the vicinity

hotel is also equipped with small fitness room and spa service

they have a spa and massage center in the same building

the spa needs more improvement

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

complementary spa facilities

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

in room laundry service was convenient and quick/

our room had a television, excellent wifi,fridge with freezer section, hairdryer, air conditioning, a comfortable

there was a very good laundry service at a reasonable price

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

wifi in room not good, used data instead, if this could be beefed up it would be much better

great wifi also

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the wifi kept cutting off.

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

great service in the bar and restaurant particular y monica

the restaurant and bar areas were also designed with flare and originality

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

extra fee for use of spa room size a bit small.

great hotel! the spa is amazing! must book in advance but so worth it

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

victoria was delightful managing the banos area and all the staff in the spa were great

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

very nice staff, good location, spa in the same building.

you should also try the spa , which is a gem

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

could have had some more spa services (could have used a massage after a full day visit)

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

the suana/spa is a little bit disappointed since is too small and nothing especial.

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

no bar in hotel

early check in

pool is the only disappointment

rooftop bar and pool is a great plus

it was great to have the rooftop pool as well & the hotel room was comfortable

wifi was poor with no internet connection

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning

rather small rooms and expensive laundry

impossible to find with gps. slow wifi.

no bar etc but i knew