need to hold people accountable who use the spa at night

spa could be better, needs maintenance, i didn t feel too comfortable going in the hot bath after

full spa service

the facilities are incredible, restaurant is good and the spa is great.

good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower

a little bit the breakfast .! i would like to have more options

gym didn t have any towels, fruit, or sanitary wipes

conditioner was very quiet, the water pressure was good, the size of the tv was reasonable, the parking was very

i like that they have laundry that you can use, and give a one free laundry pod

the free parking, breakfast and ease in booking were a plus for this stopover.

they are very nice help full and the restaueant is open until 11pm nice room swimmingpool massage spa thank you

s no calm and tranquility, a lot of noise and music, pool full of kids, there is no adult space where

the pool, amenities

pool was good for the kids and the little playground was also used intensively

no wifi connection

the room was the prefect size and had plenty of power sockets for charging of devices, great wifi, ac, and the

the wifi was weak (maybe due to the large

the room had a wifi booster but the signal was still a bit weak.

the pool area is really nice too

the pool is small but perfect for cooling off in the afternoon

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the parking is not at the hotel but it has valet parking

the wifi did not reach the 4th floor where i was at.

decent wifi

they have valet parking so it was great

room was large since we booked a master suite with a kitchen for a week

good location in centro. 24 hours staff on duty. spa on upper level. lots of patio space.

the decoration and spaces on this hotel, are unique

the spa is mui tranquillo

i had a massage in the spa which was wonderful

the hotel has a great spa and i took advantage of its services

) to our room door fell apart in my hand, and the jacuzzi spa was out of service our entire stay

our room was great (clean,spacious, decoration was beautiful) the spa + massage was a 10/10

breakfast each morning was good

breakfast was good

the wifi barely worked at night

property is attractive and pool/spa

great staff - even the ability to order spa services on demand!

location, full breakfast offerings, pool and jacuzzi and staff was very accommodating including arranging for

internet wasn't working. i had to work. manager did get me connected to a wifi!

breakfast was great, the room was well maintained and comfy, the location of the hotel is excellent

also #202 gets you pretty fast room service

wifi is very good

it was very quiet & had a restaurant down below with room service!

didn t like my phone didn t work to call front desk for room service

room service was also available

the header of this property read and spa the spa was underwhelming

i guess we were there off season, restaurant, bar and spa were closed

website indicated restaurant bar and spa and none of these existed

i guess we were there off season, restaurant, bar and spa were closed

hotel has no simming pool

there is no parking on site but secure parking is provided very close by

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

great location and price! lovely breakfast!

breakfast was good

wifi was not that good.

they were very busy and room service was a little slow but totally understandable

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

wifi is not secure, and weak and slow

wifi didn't work well. especially not in the rooms. shower could've been better.

clean, professional and kind staff, comfortable bed, excellent wifi, beautiful design, quiet, calm, safe, large

we faced some troubles with the wifi.

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi didn't work

wifi was not working properly

there was no wifi as a foreigner it is necessary to have a wifi.

pool is a lot smaller than the pictures and not really well maintained

pool area is nice

room was very comfortable and wifi was fast. staff was super helpful

the pool/jacuzzi is warm and relaxing, not crowded

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials