we faced some troubles with the wifi.

wifi didn't work well. especially not in the rooms. shower could've been better.

clean, professional and kind staff, comfortable bed, excellent wifi, beautiful design, quiet, calm, safe, large

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials

pool is a lot smaller than the pictures and not really well maintained

the pool/jacuzzi is warm and relaxing, not crowded

room was very comfortable and wifi was fast. staff was super helpful

matter where you look, either inside your room or at the bar next to the pool, wonderful design and materials

there is no parking on site but secure parking is provided very close by

spa was being remodeled so there was very noisy

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

spa facilities off the main reception

the breakfast

noisy at weekends nights. breakfast could be more generous.

i guess we were there off season, restaurant, bar and spa were closed

website indicated restaurant bar and spa and none of these existed

the header of this property read and spa the spa was underwhelming

parking

i guess we were there off season, restaurant, bar and spa were closed

spa services are available in room we hope to try some next time

they have spa service to your room

the breakfast was delicious, and no steps to climb to go to our room was a big

we love that it is pet

staff was super friendly and breakfast was delicious

) to our room door fell apart in my hand, and the jacuzzi spa was out of service our entire stay

our room was great (clean,spacious, decoration was beautiful) the spa + massage was a 10/10

it is centrally located, amazing owner and staff, delicious breakfast, comfortable, and words cannot express

breakfast was good

the wifi barely worked at night

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi was not working properly

wifi didn't work

there was no wifi as a foreigner it is necessary to have a wifi.

also #202 gets you pretty fast room service

the bar is too low to hang long dresses and i was preparing for a wedding, so it got wrinkly

room was on 1st floor behind bar area

wifi is very good

wifi was terrible in the room, no hand towels.

they were very busy and room service was a little slow but totally understandable

wifi is not secure, and weak and slow

the rooftop bar is lovely, they let us take our own wine to have with their food

but i would felt better if they had a better security filter, everything was ok, but it shares a bar open to

wifi was not that good.

from cecelia and liliana at the front desk who booked us tours, dinner reservations, taxis and spa appointments

also, there are advertisements for spa services but the staff knew little about them and the masseuse didn't

an additional breakfast options for example; scrambled eggs, breakfast sandwiches or breakfast burritos - i know

loved the breakfast and the sitting area outside our room, tierra

wifi was very good

hospitality and quality of the room, amenities, food and spa are excellent

no windows in the room and the spa is very expensive. nothing is included in the fee

we set up our spa day at check-in and went to our lovely room before setting out on our adventures in the centro

a great location and if very clean, has a jacuzzi and spa has great prices

never did understand to what extent guests can use the kitchen

the room had a wifi booster but the signal was still a bit weak.

the room was the prefect size and had plenty of power sockets for charging of devices, great wifi, ac, and the

the wifi was weak (maybe due to the large

room was large since we booked a master suite with a kitchen for a week

they have valet parking so it was great

the staff is very kind, the bed was extremely comfortable and the wifi was fast and reliable

we had the big room with a kitchen

- clean - comfortable - staff we're courteous and helpful - good wifi - great location

my friend and i a tour of the casa showing us the recently completed five additional rooms and spa on

i had a massage in the spa which was wonderful

the decoration and spaces on this hotel, are unique

bed, great quality linens, towels, bath products(spa level products)

the spa is mui tranquillo

great staff - even the ability to order spa services on demand!

property is attractive and pool/spa

hotel, pool, room & location

swimming pool, jacuzzi, breakfast

our room was big and cleaned spotless every day, and the breakfast ala carte was just right

the pool area is really nice too

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

the hotel is pet-friendly, and even though we didn't have a pet, it's nice to know that they are welcome

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

the pool is small but perfect for cooling off in the afternoon

there was plenty of parking, and if one goes to the lower parking level, it was easy to park near the hotel

gym is nice

any trouble or emergency you may have besides all the restaurants that are perfect to have kunch, breakfast

gym didn t have any towels, fruit, or sanitary wipes

comfortable, tv cable, inside of a mall with some options to eat, laundry, gym inside the hotel