i had to walk to the spa to get information because no one picked up the phone and i wish the offerings such

have been more non swimming activities like tennis, basketball pool table in sports bar was not free and the

plates, cutlery etc were often dirty. rooms very humid and damp. room service slow and unhelpful

poor wifi

the wifi was a pain to connect too and was glitchy and didn t work throughout the hotel, which made

the spa building wasn t open for our trip

at the spa stole my gold brazalete

the spa was closed and wearing a mask all over the property was a bit inconvenient

the spa the employee there was unfriendly almost rude i booked a session( extra fee) for the steam

the spa the ocean the fun pool activities, the non alcoholic options, value

no access to large pool area for lap swimming.

got placed in the wrong building and only got offered replacement at 9 pm with kids already asleep

the room, the food, the snack bar too basic.

no wifi in room. no balcony in room. no towels in room. remote ac did not function.

breakfast lunch dinner were excellant

back to marriott buenaventura for a week end - really good spa and swimming pool, nice environment in the resort

room, food, staff and services were exceptional. golf course. spa and gym.

spa is a bit overprice and restaurant and hotel services cold be better/faster

spa was disappointing even though massage was great

the spa facility was good and the therapist, rozalina was amazing, thank you

beach, pool -away from the hustle and bustle of the city -awesome view from room -great spa - tranquil and

we visited the spa for massages

we liked the gym and spa facilities, they were well maintained, maybe because normal people don't do exercises

perfect for families with kids

options snacks where the same everyday, flies again on the salad bar, fruits where in bad shape parking situation

excellent and beautiful place for rest. the nature and pool are gorgeous.

pool was small (but a nice temperature), and we had to open a gate to come and go with the car.

hosts, private rooms with patio in a fantastic garden, great birdwatching, excellent pool area for relaxing,

the environment, beautiful garden, serene pool, cute bar area, big and peaceful rooms, plenty of extra facilities

great garden and very nice pool setup

i would call it more like a spa without the bubbles

garden, it has some perfect spots to relax and listen to the sound of the small waterfall in the pool and the

wifi was down for almost two days during our stay

and the hotel is pet

breakfast was very tasty. the front end staff was very friendly.

wifi didn't work. there was some confusion regarding payment but it was quickly resolved.

also, i would prefer a kitchen with a dishwasher (i don't like to do dishes by hand on vaca and i also am

loved the spa services

the breakfast was very good and the location excellent.

with art, surrounded by beautiful gardens, a perfect place to relax, we spent our time by the pool, sitting by

the pool was room temperature which meant it was cold all the time

we ended up having dinner 2 nights there on top of the breakfast and would come back anytime for the food :)

the atrium dining area which created significant noise request a quieter room when booking spa experience,

the spa is

concierge in particular went above and beyond a standout employee who deserves recognition spa was beautifully

i was at the spa 3 members of the staff 1 guy and 2 women were checking some issues with the utilities and they

amazing installation! the decoration and the wellness spa are amazing

there is a parking lot if you have a car

it also stated that the hotel had wifi but when i got there it only was available in the lobby

and very attentive all the time, whether it was at the reception, at the restaurant or at the pool, even before

had a beautiful garden and pool, the breakfast was okay and the lady serving breakfast was really friendly

even the simplest dish like grilled chicken breast it was so tasty and well seasoned, oh and the breakfast,

are a lot stairs to get from parking to the room and to the prime eating area

having a pool table & games free to use made it easier to entertain the kids

room was very spacious with a full kitchen

spacious bathroom clean room good wifi service quite nice pool and garden area.

little kids woke us up at 4 am and never shut up after

couldn t even get a hair dryer as advertised and forget about massage and spa services

the top of a mountain, with stunning views all the way to the ocean, including from the infinity pool

good breakfast, the view, nice staff, the games

breakfast was excellent, especially the fruit and omelettes

the rooms are very cozy and the pool is fantastic

there is a lovely swimming pool with an outdoor kitchen

the rooms are comfortable, they didn t give me any place to hang my shirts, and the parking was a little

it was not too far from town, shopping and restaurants you can go there and relax around the pool or under the

good, clean pool

there is a lovely swimming pool with an outdoor kitchen