pool is lovely

the gardens are beautiful and the pool, refreshing

great garden and very nice pool setup

excellent pool area for relaxing, great breakfasts with fresh local foods, afternoon and evening bar service

the pool is perfect for little children unable to swim

we liked the gym and spa facilities, they were well maintained, maybe because normal people don't do exercises

we visited the spa for massages

beach, pool -away from the hustle and bustle of the city -awesome view from room -great spa - tranquil and

it can get messy around the main pool and pool bar during peak hours as well

also i like the beach, the water is calm, perfect for kids

couldn t even get a hair dryer as advertised and forget about massage and spa services

location is peaceful with beautiful views, especially from the pool area

i like the room, the customer service, the food, and the pool.

breakfast was excellent, especially the fruit and omelettes

the breakfast was excelent...

the shared kitchen is very well equipped and the pool is small but perfect for relaxing after a long day of

there is a lovely swimming pool with an outdoor kitchen

little hostel with a green, lovely garden and a wonderful pool

the common kitchen has a basic accommodations

small communal kitchen

loved the spa services

the only drawback was no sun beds at the pool.

no sunbeds at the pool

the breakfast was delicious every day

i will highly recommend the owners to either get more kitchen staff or trained them better

the spa the ocean the fun pool activities, the non alcoholic options, value

the spa was closed and wearing a mask all over the property was a bit inconvenient

the spa was wonderful

at the spa stole my gold brazalete

the spa building wasn t open for our trip

i had to walk to the spa to get information because no one picked up the phone and i wish the offerings such

the complimentary water is not brought to the room so guests must get them from the lobby bar

there are no night lights near the bed, so when the kids sleep you need to be in total darkness

the bar areas were difficult to get service

pool should be deeper

wifi didn't work. there was some confusion regarding payment but it was quickly resolved.

also, i would prefer a kitchen with a dishwasher (i don't like to do dishes by hand on vaca and i also am

we also used the laundry service but that was just briefly mentioned at checkin

also the kitchen serves very nice meals

laundry service, top notch

wifi internet was patchy sometimes.

the staff was ok friendly, didn t communicate much and it s definitely not a place for kids under 10

i would call it more like a spa without the bubbles

only downside was that the pool wasn t heated well, so when we were cold and it was raining, we just needed

the grounds were nice - the room was nice - easy parking

very friendly staff and the best thing is, it's pet friendly with an extra charge though

pool was extremely small so don't expect to swim

the spa is

concierge in particular went above and beyond a standout employee who deserves recognition spa was beautifully

i was at the spa 3 members of the staff 1 guy and 2 women were checking some issues with the utilities and they

amazing installation! the decoration and the wellness spa are amazing

the atrium dining area which created significant noise request a quieter room when booking spa experience,

beautiful gardens and pool

the swimming pool, new and great

for the food i can't say as we only had breakfast here but it always smells nice from the restaurant

breakfast included, sooo many dinner options, beautiful view, helpful staff

had a beautiful garden and pool, the breakfast was okay and the lady serving breakfast was really friendly

great breakfast, nice bedroom

moreover, the dances were nice and they did good integrating family and kids in their kids show

my family enjoyed the food and the kids entertainment.

restaurant: breakfast have a very poor

at the town center when i get there with my bags i had to walk all the way to the resort with kids bags in order

the spa facility was good and the therapist, rozalina was amazing, thank you

room, food, staff and services were exceptional. golf course. spa and gym.

back to marriott buenaventura for a week end - really good spa and swimming pool, nice environment in the resort

spa is a bit overprice and restaurant and hotel services cold be better/faster

spa was disappointing even though massage was great