to reach the front desk or valet would have been very helpful, as well as information on the spa and restaurant

and we wish the spa was available

however the kitchen must have had a problem and was extremely slow

surrounded by shops and restaurants, near metro, nice gym, spa

gym gets a bit crowded

the pool and spa area are very nice

room (last minute, so still pretty expensive), but was given one of the presidential suites: fireplace in the

our family also enjoyed the pool and our son the kids club and bouncy house

the pool and spa area are very nice

ordered room service, and the attendant was horrible

because of covid, restaurant and gym was closed

the bar staff is warm and wonderful

ud83dude20 - the gym did not have a thermostat

because of covid the bar was closed.

room service was too slow

and well appointed; nice bath facilities; bed was good; coffee and drink bar came in handy, especially all the

as others have commented, i would prefer there to be less plastic waste at breakfast.

there s plenty of room for two comfortable chairs by the fireplace

* not clean at all (specially bathroom - look at the picture) * noisy * high pet fees

wifi is appalling, so slow

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

pool is just an oversized bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

eakfast, dinner) was very good, staff were extremely friendly and helpful

pool and spa are dated and not that appealing

we enjoy the size of the room and the spa inspired bathroom. also the bed is very comfortable.

is to blame for the miscommunication, however i specifically used the filter to find hotels with spa tub in room

spa area needs an updating

they advertised having spa services but they didn t have any.