the building, the lobby, the rooms, breakfast, the restaurant and especially the desserts, the spa and the

bad we come late and there is only one hr left in the spa area

super kind staff and amazing facilities. the spa revived us. totally recommend it!

stayed at monte real-hotel, termas and spa for two nights

on site, luxurious rooms with private balconies, lovely setting amidst pine trees,large swimming pool, friendly

parking can be tricky if the hotel is full

very nice place with breakfast included and indoor pool. room with balcony and big bathroom.

parking space was not an issue and free

there s some construction happening with a lot of trash in the parking area.

service in the breakfast was delightful, all the waiters were super friendly and everyday they did something

we had a twin room and it was spacious enough for us, with our own balcony, chairs and an umbrella for the sun

no information at the time of booking that spa is closed

the spa experience was a little poor.

the spa facilities were very disappointing

access to spa and services at spa were excellent

the rooms are large with fabulous spa baths and nice views

overall i will definitely come back and next time i will experience the spa and the pool guaranteed

the spa was

and practice of the interior, cleanliness amazing spa with salty water and perfect temperature spaciousness of

the decor, the room were large and quiet, comfortable bed, the spa and the breakfast was great

they don’t even have a parking for the clients

always trying to help and great with the kids

the water park seems nice for kids, but they call it a name that for a guest doesnt clear if it’s

the room service cleaned the room very thoroughly, the bed linen was changed daily, fresh and fragrant

the water park seems nice for kids, but they call it a name that for a guest doesnt clear if it’s open or

spa was amazing, all the hotel is amazing, but the spa experience worked as an amazing program for

we have stayed in the hotel in march & it was amazing. the spa is very much worth visiting

temperature was a bit colder than i was expecting, but the hotel offered the option of using the spa as compensation

heated pool is perfect temperature and spa services are very good

just 2 suggestions: 1) there is no shower/changing room at the spa and no blow dryer available

room, good choice of breakfast

breakfast was very nice and plentiful great location with free parking in a quiet area great value

excellent wifi connection

friendly staff and adequate facilities and a very simple breakfast with coffee

the varieties in their breakfast and how responsive their staffs are when you have a request.

comfortable bed. very good breakfast selection. friendly and helpful staff.

nice indoor pool

breakfast, was open from 09

good staff, very good breakfast.

we enjoyed the indoor heated pool and relaxing bed/chairs

location at beachfront, delicious food, nice spa with jacuzzi and sauna included in the price

i like this place. it's quiet. spa excellent. people are nice. view from the window perfect.

a glass of wine at dinner (we bought a bottle), and they didn't to give us bathrobes for the spa until we asked

the spa is not a spa, its a room with a jacuzzi and a turkish bath that doesnt work well and a sauna,

spa is not included and applies an extra charge

poor wifi on the room. it lost the signal a lot.

characterful hotel in great location. very good breakfast.

neighborhood, nice to relax, mostly families with kids

great location and great breakfast

location. staff. breakfast.

room was big and cozy breakfast was nice with plenty of options and in the spa we relaxed right after we arrived

too bad we were not able to try the spa but we will definitely try on our next trip

inexpensive spa area, with pool and sauna

the spa is a perfect place for relaxation, and both my facial and pedicure were wonderful

clean and spacious room, indoor pool and spa area are very good

very nice and helpful staff. excellent rooms, very good breakfast. pool was extra big plus.

some games for kids in the living area

restaurant on the back of the street is not a good option to go with kids

it was impossible to have dinner before 18 o’clock which is a little late when travelling with kids

we chose it for the balcony, the breakfast, on site parking and central location

the spa area is incredible to relax after being in the climbing gym, and the staff is always helpful

have limitations to the spa area

the spa was very comfortable with such a nice view and the swimming pool with a perfect water

great spa area

area was impossible to use super crowded and lots of kids yelling and jumping, there should be some oversight

we loved the spa with no other guests or two other people maximum

the staff were helpful and curtious. the spa facilities were great, with a fantastic masseuse

the spa was incredible and the thermal experience very relaxing

comfy bed, clean hotel,excellent wifi,enjoying the spa facilities-peaceful & relaxing

all. the room, the breakfast, the spa and the staff. and maria emilia, of course!

i really liked the fact that you reserve the spa time, it was just for us and nobody else

room a tad bit cold and spa not included in the hotel price.

spa area should have shower and bar service was very inconsistent.

the spa was very nice but limited on options.

very nice staff and the spa was worth the money. it was very quiet, so the nights were restful.

the spa was closed for our whole stay which was also disappointing

very spacious and clean apartment with a living room and small kitchen

i booked the room, i ensured the spa and sauna facilities were open and in service

the spa was closed but the encouraging marketing pictures are still ok their webpage

the spa area

wish we had time to use the spa services

staff beatriz, anna, carolina, irene, spa therapist aurelia and every staff there were wonderful

the pool was well heated and clean and i tried the spa treatments which were excellent

i recommend letting travelers know that they should book these in advance since there is no spa on site and

the heated pool was very nice

pools are amazing, specially for the kids, although the spa pool its also great for adults

kids kept busy by the various pools and play areas

great food, friendly staff, amazing pools, a lot of facilities for kids, great animation team

schedule of restaurant for meals and the fact that there is only one service bar in the whole compound

no seating outside bar area in evening