delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

lovely pool, relaxed floor cushions, seating, loungers etc

the kids sure loved playing with duna, a very friendly golden retriever

wifi does not work in all areas

parking right in front

pet friendly very clean excellent buffet breakfast

spa 29 euros for an hours access, too expensive

spa brochure proposed a swimming pool but there wasn't one

building very impressive, bathroom like a spa :-)

hotel, spacious in both the common areas and the rooms

the spa could be free of charge for the hotel guests.

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

but thought spa over priced for 1 hour duration, so did not partake

the spa was amazing.

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

the room was spacious and clean

the suana/spa is a little bit disappointed since is too small and nothing especial.

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

ordered some room service, sangria, was not drinkable, very bitter

price of sending laundry to be done

small nice pool on the roof with the view of granada

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

a bar staff member was very helpful and courteous

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right

washing machine in the room, (although the hotel manager offered to sort out laundry)

wifi was super fast

rather small rooms and expensive laundry

did not have wifi - only dislike

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

the spa hotel is quiet and situated in a nice area

spa is fantastic worth the money six pools all different sauna steam room and quiet room best spa

extra fee for use of spa room size a bit small.

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

the fireplace in the suite is such a touch of class

limited 5g reception in the room, but free wifi.

the wifi kept cutting off.

free wifi

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

everything in the room worked very well: wifi, air conditioner, shower, etc

the roof bar has great views of the center

we loved the terrace bar overlooking the alhambra

room was on the roof top bar side so a bit loud. suggest a street side room

there is even a gym if you want to work out during your holiday (not everything was fuctional though)

slightly underwhelming gym - but all in all that s a very minor comment.

we had the deluxe room with spa bath and it was spacious but had a lovely feel to it with a super comfy bed,

we stayed in the suite with the spa tub, so nice after a long day of walking

the spa bath had one speed slow and room smelt damp

was given a complimentary upgrade with a spa bath

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

good wifi

when rowdy kids camped under our window the cigarette smoke permeated the room.

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

nice extra to have spa bath in the room

attention to details, central, clean, hospitality, tasty breakfast, perfect!

the cooling system was bad and breakfast was very low standard. wifi was slow.

also as we travelled in winter the spa bath was amazing

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

plenty of bars and restaurants in the vicinity

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

wifi was a bit spotty.

spa was closed due to covid might be or not but could not be used while others are open

a small relaxing spa was also included in the price and for us it was a bonus

spa was very cute

spa too dim.

unfortunately, the spa was closed and their site didn't mention that.

the royal breakfast was great & also we cherished the hammam + spa area with the pool

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

their spa jet was possibly in fault? but they reassured they ll fix it.

spa has steam room, bath and massages available

the gym and spa facilities are a bit small but very nice

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

the spa was amazing

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

spa is very nice

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

shame that the spa costs extra...

the place was great, the spa awesome and the staff was super friendly

staff, location and the spa was incredible

location excellent staff excellent spa fabulous

our room was great, especially the spa bath on the terrace

the spa needs more improvement

complementary spa facilities

they have a spa and massage center in the same building

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

victoria was delightful managing the banos area and all the staff in the spa were great

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

also the spa was nice after walking all day and the massages we got were really nice

you should also try the spa , which is a gem

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

the water temperature in the spa room - was expecting a hotter bath.

the linens are dreamy, the food delicious, afternoon snack lovely, spa pool very relaxing after a full day of

the rooms are spacious, elegant, and impeccably clean, with thoughtful details that reflect refined taste and

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

great service in the bar and restaurant particular y monica

the restaurant and bar areas were also designed with flare and originality

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room