the breakfast was delicious. i really enjoyed the fruit.

continental breakfast included

breakfast was good

continental breakfast was satisfactory. very centrally located.

breakfast is simple but good

power outage affected comfort. spa not working well

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

i was very excited that there was a hot tub, or a spa jacuzzi in my room

the staff are super friendly, speak great english although i did try my poor spanish

the breakfast room was gorgeous, with river views and a spa pool

night parties on the pool deck were a tad irritating since our room was just below but quieted down once i turned

staff was almost never present and they should equipt the rooms with wifi and address information so guests won

we loved the saltwater pool

the continental breakfast that was included with the package was not that exciting.

the food we enjoyed (breakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly

breakfast was good especially on our terrace and location was fine

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city

staff was exceptional. breakfast was great and the pool area was clean and quiet

wifi was out, but other than that it was amazing

pet fee was a surprise, i d have liked this to be transparent at booking

one more thing, the pool was fantastic

lovely courtyard with pool

great value for money: this place has a gym, jacuzzi, desks to work, a spa and barbershop

i enjoyed the spa and the quiet comfort the hotel provided in a loud city

spa on site - apparently, you have to wait for the spa rep and ask them what services they have

washing and drying faclities, a gym, spa as well as well equipped kitchen

large rooms, the amenities in the kitchen

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool

amenities the hotel offered, multiple swimming pools, good breakfast, comfortable rooms, chocolates every night

the property is beautiful and great. the staff was great, delicious breakfast.

incredible plant life, three different pools, a mariachi band at dinner, rooftop breakfast, the most comfortable

breakfast served on our balcony

the character of marcela resort & spa is exactly what we hoped for, and it was honestly better than we imagined

were great, a good restaurant, pool, spa and gym made the stay super relaxing

think of would be a pamphlet, brochure of what the hotel has to offer in more detail, like the spa prices a menu

we also wanted to eat there and use the spa facilities but found it to be quite expensive especially when there

handy spa and small gym on site

also, below us was either a maintenance room or laundry, which was generally noisy very early morning

and its full of kids and families

wifi isn t very strong, makes it hard to do any work if you have to catch up on emails etc

(ceramic tile, ect) the upstairs communal kitchen was delightful and very well equipped

pool wasn't clean enough for the kids to swim in

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn’t eat

was a nice romantic getaway, but there were a lot of little kids running around all over the place which killed

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms

many kids were grabbing food with bare hands instead of using utensils-needless to say we didn t eat

the kids (12 and 9) are really happy after our stay

only used sapphire spa for beach towels - preferred la caretta

dealing with a bar fridge was a problem. a larger one would have been appreciated.

the wifi could have been better, stronger signal.

they also said they had parking but as it turns out they meant street parking

could've used a bit more light in the kitchen area

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms

great breakfast

room is quite spacious, amazing view, great pool service.

room was spacious; gym was amazing; breakfast buffet had so many options

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

spa suite was damp with humidity, floor was absolutely filthy, mildew smell in room and bad in the

the spa workers were great

i spa services i didn't get to check out just cause i wasn't aware

towels at the spa are small and raggedy, need new ones or just use the beach towels

check-in staff and bell boys are super friendly and welcoming, the rooms are spacious, the amenities are great

pet friendly is great but they have raised their prices too high for pets

the kitchenette could have been stocked with basics like salt, pepper, and matches

cleanliness of the bathroom and kitchenette could have been a bit better

wifi signal is weak up in room. booster?

the rooms were clean, blackout curtains were great, and the kitchenette was really useful

dint work very well the bar on the beach is expensive and the guys is so bad servers

the small kitchen was outdated, but we used only the refrigerator, so for us it wasn't a big deal

rooms and food areas were excellent. hallways and pool area were not clean

te bed is amazing, the stuff, the pool... everything is amazing.

shower was a bit challenging. elevators slow. pool was sad. room felt small.

beautiful room beautiful beach spa was spectacular pools were beautiful

spa was a bit pricey, as well as the laundry services

used the spa and it was great

the spa was very nice

i did a massage at the spa and it was awesome

fruit or bagged snacks available in the bar area for guests to access at all times of day

they had to empty and make repairs to the pool while we were staying there

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

incredible views from any room and the infinity pool is beautiful

view from our room was incredible, and the view from the main swimming pool was absolutely unreal

spa prices were high and it was very loud until 3 am because of the acoustics of the hotel

the spa was very overpriced

spa also excellent

pillows horrible spa so

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

it would have been great to have the spa available for the guests

seemed odd to me, was also given a room without a spa tub when one of the reasons we chose said spot was for

spa is way overpriced

decaf coffee, the spa pool was empty and had trash in it

spa did not work and pool water was cold so i did not use either one!

spa was very small. food was terrible. construction next door.

we appreciated the upgrade to a larger room, which included a kitchen, two bathrooms, and two balconies, which

hotel doesn t have that many parking spots

beds are so comfy , rooms are huge , the beds on the beach were the best along with the infinity pool, the roof

beach, sky lounge, breakfast buffet, comfortable bed, friendly staff