was that the beach access was a complete surprise upon check in, which seems to be in a spa office, there was

parking was awful.

in the middle of paia town with beach access and parking for guests

so not a great place for kids that need to go to sleep early, or those looking for a peaceful stay

the gym included in the amenities was a short drive, but key for us to starting our day each morning

spa facilities do not match hotel rooms

the staff was far beyond my expectations. spa services were fantastic.

the complimentary breakfast is very good, and i shared it with some of the stray cats who live on the grounds

the salt water pool, the grounds, the breakfasts, the quiet

great massage, great breakfast, great facility overall. recommend highly.

very nice pools. spa was great.

the spa was incredible.

spa was on point, and i had so much fun paddle boarding and even saw turtles

even in the spa area the toilet paper was worse than sand paper

pools, several adult and kids pools, plenty of pool loungers, market store with light meals and refreshments on

serenity adult pool spa game room great location

the spa was pricey, but worth it

the spa treatment (mandara spa- external from hotel) was expensive for what i got

awesome cabanas. spa services were great. very clean premises.

pool bar would have been nice

spa pool/slide grounds

the spa was one of the best i

spa and massage services were very good

a notice that the big slide was down! should of offered spa treatment

everything was just fantastic from accommodation, foods, pools, spa and staff services.

the resort is a good walk away from the beach with no shuttle service to bring us to the main resort

service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool

access to the activity pool and valet parking over at the main grand wailea was great

the pool and amenities were beautiful and always clean

full kitchen was a plus

i loved the spa and the breakfast buffet

i really like the daily activities the spa is great

the personal of the spa was also very gentle with me

the support staff in the spa were insensitive and disrespectful

must mention how great the spa was and their staff

some drinking water available in the gym would be helpful

amazing gym

cushioned lounges with a full service bar and a great wait staff

it was so nice that my husband could go in the next room and watch golf and i could take a nap

there is even a small kitchen with nespresso, a toaster, microwave, plates and utensils, refrigerator, freezer

gym, beach, and spa were wonderful

beach, pool, spa services are outstanding. location is ideal.

didn't love the actual spa facility

amazing location , great spa !

the restaurant food was expensive along with spa services.

pretty place, great staff, great spa treatments

hyatt resort and spa had beautiful views everywhere

also, signage to the spa was lacking and i ended up walking around in circles and was 20 minutes late for appt

pool with cascades - swan garden - gym with peloton bikes - japengo restaurant - spa - luau - washing machines

like the hotel so much,it was really comfortable for family with kids to stay there, clean rooms, friendly and

the pool is fantastic and clean and the pool bar has a decent happy hour daily

the pool was under construction so that was a bummer

we love sitting by the pool facing the ocean and just listening to the waves crash in

liked every thing particularly laundry facility

amazing place for the kids and now that they’re grown up a bit, it still has everything

spa was a phenomenal experience as it is small and private with all the special amenities

& spa temperature could have been lower, breakfast buffet could have been richer, food variety could

luxury service and amenities. phenomenal beds and spa services

the guest concierge took great care of us as did the spa staff. overall great experience

loved the property, hotel and amenities and kids programs were great!

the pool area was so much fun and the stars were all super friendly and helpful

i did utilize the spa two different days and would rate it 3/5 stars

especially liked the hot water spa in the afternoon and evenings in the adult pool area

spa like shower next to whalers village resort property intuitive staff

saw reviews about the spa in travel & leisure magazine

recently stayed at the westin maui resort & spa for five nights and had an excellent time with my fiance

both the swimming pools and beach had plenty of space and we really enjoyed the hot tub at night

spa bookings could be more interactive

spa was outstanding and price point very reasonable

also of note is the outstanding spa located in the main building

laundry facilities were also useful at $2

front desk staff great valet staff amazing spa staff amazing would rate a perfect 10 if not for a few

spa was great

outdated kitchen and small air conditioning unit, not big enough to accommodate the room

the location is great, and the beach is very close by. good wifi.

i like that parking had no extra fee and laundry facilities

i never saw the spa open

the brekfast and spa area

the spa service we booked got flipped from a couples massage we booked months earlier to our needing to

needed plants so all we saw was old bark and drip tube

i guess if some may want a quiet room (not hearing kids yelling on the beach you may not like that)

liked the villa with the kitchen and outside bbq. central location with beautiful beach !!

kids loved the evening lighting of fire tradition

imagine all the worst people you want to get away from in one place outside your window with they kids screaming

ate at auntie's kitchen

kids pools and kids club

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to

the fact that the studio had a full kitchen and washer and dryer

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport

the shuttle service to shopping areas was a nice bonus

the pool and spa were really nice made the stay here worth it

the outdoor hot spa was great

amazing location, wonderful pools and on site spa were well worth it.

even though this is a large complex, the pool area was never too busy (even though we came during the peak

rooms are nice and having a kitchen is very helpful especially with kids so you can prepare

the suites are spacious, the kitchens easy to use with many supplies available, and the beds very comfortable

the only option we were offered as safe food for our kids was a tub of melon

instead i got a view of the defunct miniature golf course and an employee parking that was better than a space

the size of the rooms and the kitchen . great for a family for 4.

good service, location is excellent. even free laundry and drier. staffs are kind.