wifi, not in the area of the cabanas. you need to go to the main building.

the breakfast was simple but delicious

the breakfast was ok. good coffee. staff is friendly and helpful.

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

no tv but good wifi for when we wanted to watch netfilx on the laptop

breakfast was excellent though it was off site, but on the plaza so that was good

location, breakfast, rooms

i wish i could have stayed another night but it made an excellent rest stop for 1 night, with late check out

the spa facilities were exceptional, providing a truly relaxing experience

the breakfast was terrible and exactly the same every day

breakfast was delicious with a great selection

perhaps menu at the bar / restaurant can be expanded ? for example fruits?

kitchen was open until 7pm but they prepared pizzas for us to be able to cook ourselves later in

the staff were so so friendly, and the breakfast was absolutely delicious

by far the best breakfast we have had in colombia

the only thing i didn t like is that the water pressure wasn t good and wifi was really bad.

noise (church bells at 6am), no wifi in room

fresh breakfast

wifi signal is quite bad, but the main square of jardin has good wifi.

a pretty garden with heeps of plants and birds, excellent service, tasty breakfast, very decent wifi (in the

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the pool and the food!

is floor under the bar

room service food is amazing and available at late hours

didn't understand laundry instructions , maybe they should change the laundry process/instructions

got a suite with balcony & guys from above took picture of my daughter from above in the gym area

wifi is really slow but that is a standard problem in medellin

tv ia horrible never works and laundry service is subpar

wifi was strong and fast

wifi was very up and down and at times there was loud music being played by other residents (mostly

i heard a child crying often even though it s supposed to be an adults-only property

spa was full all the time

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

) - so much space

it has a nice small spa with two jacuzzi's

confortable room and the spa was great.

breakfast buffet is boring

excellent sized swimming pool and gym/spa was an added bonus

the facial and massage i got at the spa were great

i also went to the spa to collect/reserve my complimentary 15 minute massage but

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

spa was dirty

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

need to add some more amenities (bathrobes and slippers in the spa area for example)

spa was a bit underwhealming but not bad either

the girl from the spa was amazing

wifi issues and price was high considering all the choices close by

staff the gym

bar does not have any food service

breakfast, internet, staff, gym

i had been in hotels where the bar es 24h open, that would it be great

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

everything good excellent gym restaurant spa staff

facilities were not ready, the swimming pool area was under construction and spa employees still in training

the spa staff were awesome

no bar by the pool, no mini bar and room service close s early

room service takes long time to bring the food