spa facilities and restaurants are the best i've seen

the beach and pool

incredible property, rooms, pool and beach all fantastic

the restaurant was bias with dining in for me and my spouse. forced us to do room service.

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and

the spa was not working and the elevators would not work at times

the hotel needs a little bit of a facelift , in particular the basement where the gym and spa are is very musty

a couple of small things like the kitchenette didn t have dishwasher soap and, at the moment, there s no

room service should be daily. here only every three days.

of room service, rooms weren t cleaned daily nor there weren t clean towels daily we had to use

lovely spa services

there s also a spa on that floor as well

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

zen spa was also great, relaxing and the therapists very helpful

zen spa facilities and restaurants

breakfast time vary daily

the bar in the hotel is amazing

decent continental breakfast in lobby, and gorgeous rooftop pool and cabana area we wish we had made more use

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore

the breakfast was good

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

we made them at the desk directly with the spa and two days in advance

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

loved the spa massage

reviews about not finding an available, lounge chair although i only went to the beach not the pool

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

they have a swimable beach that has some protection from the waves, the gym is great, and the spa is also great

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

top spa in san juan

spa prices

there were no spa appointments available

my fiance dropped of key to the room at the spa to give after my appt

the spa staff were skilled as well as polite, and even provided tips on where to find the best

the pool the beach the the location the staff was the best . will be returning !

clean rooms, gym small; but spacious and was well equipped

breakfast very good, with varied foods, choice of hot and cold dishes

pool area

free wifi and a business center the staff is also terrific and very accommodating

only thing i didn't care for was the room service charge for food delivery but i could have just gone downstairs

the kids loved the pool area which had a waking pool, a pool and a hot tub