breakfast that is included is incredible, the cabina was amazing with the most incredible views,

had a hiccup with our breakfast initially, after some back and forth hotel agreed to include the missing breakfast

breakfast with a view of the volcano was pure paradise we could have stayed another week

facilities are also extremely dated, spa looks worse than a hole in the wall asian spa in nyc

lovely spa tub leaked the times we used it; 2x out of a five nights stay

i would not qualified the spa there as the spa you imagine when you ear the word

beautiful garden, roof terrace. good breakfast.

not to mention there's a pool in the lobby itself

the booking hadn't been communicated to the spa staff so we sat waiting for 20 minutes in the lounge (the

also the pool isn't huge, has very few sun loungers and plays pretty bad music on a loop

by the pool for over an hour and no one offered me service, despite their website saying there was

the complimentary breakfast was fine but minimal given the cost of the room

only complaint if i have to have one was the breakfast isn’t good

they trick you with a wine bottle on the bed stand looking like complimentary to the spa (for that price

pool very nice and heated so swim in early hours when i could not leave was the best thing about

lovely swimming pool and antigua is delightful

breakfast not until 8am and car locked in as no one to be found to leave earlier

hotel, really lovely pool and well kept rooms and general areas

is a beautiful property in a quiet location, with a big courtyard, garden and a pool

staff from the front desk to the person in charge of the parking lot

the best part is the hotel offers free parking

design, gardens and understated but good swimming pool

due to covid you had to reserve the pool. hard to find a tuk-tuk or taxi in this area.

accommodations are comfortable and the spa is fantastic with great options at reasonable prices

the spa was a mess, bad food experience, the staff have no idea about quality

the thai spa was very good.

spa (sauna and jacuzzi) is in bad conditions

on top of everything you get a buffet breakfast

the restaurant had terrible coffee and their breakfast was not good; spa did not work, very

we tried our best spanish only to find out that they spoke fluent english, which would have solved the language

the spa and jacuzzi were not in service and the pool from the pool water was super cold, when i ask in

there are too many restrictions, spa and jacuzzi weren't working

main reason why i got the suite was because it has a spa tub- unfortunately, when i tried to fill it the water

room we've ever stayed in - huge, spa bath, beautifully designed best overall hotel we've ever stayed in -

spacious room with a fireplace and a terrace overlooking a garden

breakfast is mediocre and they were slow to bring the food

the front desk arranged airport travel and laundry for us

the complimentary breakfast was spectacular, the staff was all friendly and welcoming

restaurant, friendly staff, good wifi, nearby parking lot

the wifi connection in the bedrooms was not good

a 5am start), and their laundry service was quick and could be done overnight

the way the bill was itemized to reflect food charge (breakfast advertised as included free), wifi charge, though

no ice or bar fridge available

staff, excellent breakfast, nicely decorated rooms, thick mattresses, and access to the large pool of their

the pool was a bit small

) my daughter and i had breakfast on the rooftop terrace each morning (wonderful views of the volcano and the

the breakfast on the rooftop was wonderful

added bonus is being able to use the pool/grounds and gym at the hotel across the street

view from terrace on the volcanos breakfast & food friendly staff good location

facilities breakfast, percy amazing employee would arrange and take care of everything

i loved the rooftop terrace bar and the wonderful seating area for meals

it was my first time in guatemala and the breakfast had all of my cells excited

of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great parking

room was clean and everything was nice, only there was no chair in there besides the bed in the spa room

the spa was quite lacking in appeal.

it’s a lovely, comfortable bed and breakfast

we requested a massage and parking, and early check-in, and everything worked perfectly

breakfast was included and very good every day we had it

wifi was spotty so watching tv at night was frustrating

no parking site.

parking is 2 blocks away (plus they have free transfer)

wifi is spotty at times and if you walk at night, the area around the hotel is not very well-lit

it was also great to have wifi in our room and fresh drinking water each day (i appreciate that they provide

spa was reasonably priced (we went twice)

the whole place seems like a spa (and smells heavenly)

i did avoid the overpriced airport shuttle and spa services

the hotel and spa are beautiful

spa was very lovely , it would have been nice if the thermal journey (pool,sauna and steam room)

spa on site and treatment was awesome

wished the spa was open later.

we used the spa every day while staying there -

gym is nice and adjoining spa has sauna and steam room too

the spa facilities were not included but had to be paid for in addition

rooms missed having more than one chair and a proper spa e to hang wet towels or clothes also, it was too far

room, clean bathroom, comfortable bed, wifi strong, good location close to alot of restaurants, stores and spas

the facilities are great and so pretty! the breakfast was great as well!

breakfast is good

good location, price, and breakfast

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

limited facilities like no spa or pool, bathroom could have been a bit more spacious

i liked the spa tub and the security of the place. it was also very quiet and clean.

the wifi was weak - we could scroll the web most days but not take video calls

laundry service was the worst

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

it says its a hotel & spa while the only spa thing they have is a room where you can book massages

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage

even though we didn t use the kitchen area, it was very big and well equipped

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

pet friendly, even though we didn't brung any, nice touch

free coffee and water and a shared kitchen and fridge you can use

room was spacious, free water, good wifi and communal kitchen

we didn't need a kitchen except the fridge, but it was fine

prepared meals at the posada's kitchen but the some utensils (frying pan and pan) were old and not appropriated

pet friendly can improve

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

the wifi sometimes stopped working for a few minutes but then it was good again

the wifi there was very fast compared to most other hotels and locations in guatemala

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

it had wonderful kitchen and laundry facilities

speedy laundry service

cheap laundry, it was actually cheaper than nearby laundry places

they have a kitchen and so it's much like a hostel, but a better deal

wifi was super strong

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

defintely get a massage at the spa after you hike acatenango

they also organized our spa treatment, which was exceptional

the rooms are very basic and the spa was closed

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and

loved the view to the pool- staff incredibly helpful with luggage and great attitude towards kids decor and pool

the pool was clean and my kids enjoyed it very much

it is comfortable, if not fancy, it has a pool, and it is less than a block from antigua s central square

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

if there was a pool, it would be unbeatable.

needs sound proofing, we could hear the music from the bar next to it.

there were lots of english magazines and the wifi was

wifi speed is really slow :-( especially in the room we had almost no connection

i could easily hear my neighbors and the music from the bar next door

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

there is a bar next door and you are in the party until they close around midnight

working wifi

the second one didn t have a good wifi connection and i found two roaches on the room

poor wifi

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good

great wifi

internet in my room didn t work, i had to stand by the door to catch wifi

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

laundry and spa services were good and easy to get from the concierge

there is also not a spa as advertised

not having hot water but we didn't have that experience and we were impressed with how good the wifi was

wifi wasn't good at room, very bad reception

no parking available on site. just parkin 2 or 3 blocks away.

location is good, breakfast is great. employees friendly.

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

breakfast was delicious

either way, a pool and bathtub would be great additions

beautiful, impeccable, nice staff, amazing breakfast

the parking situation is a little difficult to coordinate each time you want to park or depart

the breakfast was also very good

- wifi and tv didn t receive signals and even my own cellphone didn t receive signal inside the

the breakfast was home-cooked and well done

big clean room, huge comfortable bed, clean bathroom with hot shower, the included breakfast was delicious and

the breakfast was delicious

because of the easter week processions, their off-street parking became a real plus

the hotel is in the middle of everything and since they have parking space for your car you don t have to

location was superb, and all the staff where outstanding from the guys at the parking spot, the front desk and

centrally located had parking

the wifi was also difficult to configure and then was slow once connected

got the last room and the wifi signal there was weak

convenient location, nice views, lovely staff, good wifi

great location, modern and clean rooms, strong wifi and an awesome staff.

i can just recommend to everybody who visits antigua (especially for women or when travel with kids): don t

really nice staff. nice interior patio you can work there with a great view and good wifi

breakfast was

amazing breakfast, beautiful hotel and wonderful stuff

tasty breakfast

perfect location, quiet, friendly staff and super fantastic breakfast

the breakfast in the morning was delightful

horrible wifi

wifi was sometimes down

the resto and bar stay open till 11p

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

beautiful hotel, amazing spa with great drinks and food.

i did not use the spa but it also has one

the room was spacious and comfortable

of guards at museum inside this hotel kept asking me show tickets and other stuffs if me and my kids were

the restaurant and bar are amazing along with the pool and jacuzzi