the breakfast was terrible with instant coffee

the pools were small, the beach was small, restaurant felt crowded during the breakfast and lunch times

special events for kids every night

eggs and pancakes at the breakfast were good as well

special events for kids every night

wifi signal sometimes not reliable.

there s a spa that comes to you

suggset to improve the spa place

love it, great breakfast clean facilities and an awesome pool beach are for all ages

we had one of the bigger rooms which had 2 bathrooms and a little basic kitchen area with a large fridge and

the kids pool is really nice and the beach is fantastic, no crowded and very few vendors

the suite was spacious and great facilities

thankfully my other half speaks spanish (argentine) but they sometimes struggled to understand his accent

the gym and spa are good, too

so although there was variety on the menu, i felt like it lacked variety for kids and pool

lots of activities for adults and kids throughout the day

desk -spa staff -no air conditioning in gym - did not like the food -everyone just seemed angry and

though there is wifi, the speed it is not the best, so having meetings with camera can be slow

the machines in the gym are mostly broken, and only a weak internet signal reaches the gym

the pool and the friendly stuff!

breakfast was superb and quite big which i loved

pool was great

also, the breakfast did not have a great selection of choices and the quality of offerings left a lot to

the breakfast too poor and not enough variety.

breakfast needs to be improved!!!!!!

the restaurant has really good choice of good food that is served in generous portions, breakfast is very good

great wifi connectivity

the spa was cheap and dont expect the upscale treatment

spa was also nice and with relaxing massage at a reasonable price

had to use towels to dry, then short tells until room service the next day

was outstanding - the pool, location, restaurant, room, staff was very friendly and helpful

had a great time with the kids; it's very family-friendly

a lot of things to do for kids the rooms are clean and comfortable

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

just a bit twisty the way from the building to the main swimming pool

only one pool for kids

only one pool for kids

staff were very helpful especially as i do not speak spanish

the pool, the turkish bath and the spa are excellent

the spa offer good massage and very good prices

was a reenergising stop in our trip because of: great facilities nice pool well equipped gym spa spacious and

maybe the spa needs a sauna

the only thing we liked was the food and the pool

the parking lot is safely guarded but mostly dark and unsafe to drive in and move up and down the ramps

when on vacation no one wants to deal with maintenance issues or incorrect pricing the laundry is not practical

upon arrival they ask for documents for kids that weren t made aware to us before traveling, so check in took

it was located on the 3rd floor right be a gorgeous pool but extremely loud

get in contact with before your arrival so i couldnt set up any arrangements or book any of the spa treatments

the main pool was huge and had a water slide for the kids

some pools, restaurants and gym are located in different towers, so you have to go by shuttle or foot to towers

lovely spacious appartment with huge bed. excellent breakfast.

expected and the staff in the buho restaurant was nice as well as the woman serving in the coco bar (the only

the beauty room and the spa still not operational, the food could be better

loved the pool, both of the them in fact

hotel is not fully operative: no minibar in the room, instable wifi, limmited food alternatives, more in fast

were spacious, and the beds comfortable, the restaurants were great, and the rooftop pool and bar were fantastic

improve menu variety , mainly for kids. beer was not so cold

com should not endorse this place as an all inclusive, its a struggle to get drinks to the pool area via whats

there s no bar and laundry service either

food, swimming pool, rooms, smart appliances

even though there is a kitchen and a refrigerator, there are no plates or pans to cook

further, you have the kitchen in the room, but no dishes, pans, etc

are no restaurants, only a small bar at second floor and not opened late at night

pool and beach was fantastic, closed to the building

beach curfew at 6pm meals were an additional cost must take shuttle to other properties

i didn't like there is not breakfast available at the building.

great stay with kids or with friends

pool was good but noisy near the

pool

breakfast could include just a couple of more options, like ham or jam

the bar tender and the restaurant

the pool is incredible and the view too the transportation services is very useful

the road to get there is an adventure, especially with kids.

everything worked very well, including wifi

my kids loved it here

hot shower, the rescue birds, the breakfast, the friendly staff and peaceful, serene location

they were always there to answer our questions, made us lovely healthy meals, did our laundry perfectly and

the spa bath was in a perfect location to look at the trees where we saw toucans

the spa bath on the patio was nice to use in the afternoon

the pool area was very nice and connected to the bar/restaurant

no tv and wifi rarely worked

no bathroom ventilation, unreliable wifi/hot water, and missing basics such as doors that lock properly, a

they have a spa but it was so dirty

staff were initially unhelpful and downright hostile as we had little spanish and no prior booking

pool, bar, spa and other facilities were really nice

the hostel was beautiful, it has a bar, swimming pool, river, spa place and many chill areas

the jacuzzi was nice and luckily without noisy kids, not like the pool

we also enjoyed the laundry service, comfortable beds and the simple but tasty breakfast

stayed in room 10 nearby where people have breakfast and as other reviews have mentioned, the sound of people

breakfast was great each morning

breakfast could be a little bigger with more variety - bar closes at 7pm so not much going on after that - no

the breakfast is good, a nice portion of fruits, eggs (with many options, toast bread and butter

only negative is that a nearby bar plays music very loud until about midnight

there s a fun bar nearby that has music and partying until about midnight not an issue for us but could

wifi worked only in the reception area

wifi is not throughout property so some people came to reception to make noisy calls

it also included parking which is a huge bonus for the non car-friendly town with tiny narrow streets

the hotel also had some great public spaces as the pool, some net beds overlloking the street, some big couches

super close to the beach and all the restaurants. a pool to cool down in and a fab rooftop bar

at the bar and breakfast is very slow, brings the wrong food (even when ordering in spanish) and seems annoyed

at the bar and breakfast is very slow, brings the wrong food (even when ordering in spanish) and seems

the hotel is great for families with kids as it has a good swimming pool

not the type of place for people who don't enjoy kids around

took us about an hour with our small kids

wifi can be better

seemed to serve a lot of families, kids and pets welcome

the wifi isn't great

spa could improve, location, design, dimension, too tight for 2 beds, needs a place where to sit to

i never received a working wifi password. but it wasn't a problem for me.

and property are beautiful, dinner and breakfast were reasonably priced and good

the complimentary breakfast was excellent

the breakfast was nice

the hot tub at the spa was not particularly hot

came for the spa and there was no spa, the receptionist even changed my dates, and thus i changed my trip around

pool area and the spa looked really nice

the room, the hot shower, the view and the spa was amazing

there is also a lovely spa right next door (literally a 1 minute walk) and a delicious pizza restaurant a 3

the kitchen serves fabulous vegetarian

great wifi for being in the middle of nowhere

the lack of meat bar shuts at 9.30pm cold showers poor wifi

the wifi is pretty good, the laundry service is done within the day (provided drop it off in the morning) and

staff eats in an area somewhere near the kitchen, almost on the floor

the breakfast star at 7:30 a.m.

location and pool

the included breakfast was nothing but a disaster, as it was pretty tiny and half of the menu was not available

breakfast: the menu looked promising but the hotel run out of all but one of the listed options

the only downside was the small breakfast but it was free so can t really complain

at the hilton in cartagena, we paid the same price but got the entire spa treatment

wifi issues balcony view was beautiful - however we had a tree in the middle of the balcony and

service, great food, amazing views and cabanas, excellent bar service

a lovely stay at trekker, so peaceful and the pool had amazing views!

the food in the restaurant was alright but not that special. the breakfast however was great.

the pool area had a spa tub and swimming pool

i really enjoyed lounging by the pool on the patio

view, pleasant beach and swimming pool

the view from the restaurant or pool is also amazing

expected a bigger pool as i got the feeling from the pictures, but you have a beach around the corner