pool

on after that - no hand soap in the bathroom - i m pretty sure we were overcharged for the laundry service

the wifi was spotty at best. one day it didn't work at all.

breakfast is delicious

breakfast good though coffee was one of the best one i've ever tried

at the bar and breakfast is very slow, brings the wrong food (even when ordering in spanish) and seems

the breakfast is decent. the staff was very kind.

got probably unlucky, but the wifi did not work until the last day of my stay and this was the reason for me to

with 4 kids

there was a constant mix of screaming kids, loud music from the bar and people playing in the pool

staff were initially unhelpful and downright hostile as we had little spanish and no prior booking

the hostel was beautiful, it has a bar, swimming pool, river, spa place and many chill areas

pool, bar, spa and other facilities were really nice

they have a spa but it was so dirty

lots of families so nice if you have kids but maybe not so much for backpackers looking to meet people

came for the spa and there was no spa, the receptionist even changed my dates, and thus i changed my trip around

the hot tub at the spa was not particularly hot

had a massage at the spa close by which overlooked the mountains and jungle and really recommend giving that

pool area and the spa looked really nice

the room, the hot shower, the view and the spa was amazing

spa could improve, location, design, dimension, too tight for 2 beds, needs a place where to sit to

the breakfast was rather (too) simple

the breakfast granola bowl was delicious but dinners a bit hit and miss

kitchen that stopped serving food at 8 when out walking tour organised by the hotel finished at 830

the breakfast was nice

noisy bar a bit down the road, but i sleep well.

;) the breakfast is very basic but nice

we were able to get laundry done inexpensively and pick up water bottles, tour info or a cup of coffee in the

the breakfast was pretty standard but it was included.

my room was right next to the reception and laundry room and right underneath another apartment - so i was

the spa bath on the patio was nice to use in the afternoon

the spa bath was in a perfect location to look at the trees where we saw toucans

thing is (as seems to be the custom all over colombia): there was music blasting in the pool area throughout

there are alot of steps to climb to get to your room (luckily we had a room that was close to the pool and

good breakfast, you can see monkeys in the evening from the hotel.

seemed to serve a lot of families, kids and pets welcome

breakfast with the birds

they serve great breakfast, lunch and diner

minor annoyance and not the properties fault but a daily sunset bar with a loud dj set viewpoint just up the

with a natural pool, a private sunset spot, breakfast included, amazing chill-out area, great wifi everywhere

the wifi is pretty good, the laundry service is done within the day (provided drop it off in the

wifi was great but sometimes was a bit slow and my job involves 3-4 hours of videocalls, i managed

enjoy the nice wiev on sunrise or sunset and the best vegetarian food provided by kitchen staff

my son had a blast playing with the kids of the wiwa indians from the little beautiful village nearby

by foot they have a own farm where they grow many herbs, fruits and vegetables they use in their kitchen

at the hilton in cartagena, we paid the same price but got the entire spa treatment

the breakfast was nice and we did enjoy the cocktails

in my opinion have aspirations for 5* swimming pool must be

wifi was very spotty in the rooms (not a huge deal given the location)

breakfast not very nice

we liked the terrace and giant hammock, stable wifi, good quality bath products and bath towels and dehumidifier

also, because i remember reading some reviews mentioning a bad internet connection: the wifi was excellent

the food at breakfast was so good and the prices and quality of dinner was also excellent

rrots in all colors, peacocks and super cute hummingbirds), great restaurant with perfect breakfast and dinner

my kids loved it here

great wifi connectivity

pool

i would definitely rate this as a 4 star hotel if they would have a better breakfast

great pool. nice breakfast. nice hosts. spacious room. nice view. hot water. free parking. wifi.

the receptionists, the staff in general, and even the pool guy

the outside installations were nice, great pool and great outside look

the gym and spa are good, too

thankfully my other half speaks spanish (argentine) but they sometimes struggled to understand his accent

the suite was spacious and great facilities

the gym and spa are good, too

fantastic buffet breakfast

the pool, the turkish bath and the spa are excellent

staff were very helpful especially as i do not speak spanish

maybe the spa needs a sauna

the spa is great

was a reenergising stop in our trip because of: great facilities nice pool well equipped gym spa spacious and

the spa was cheap and dont expect the upscale treatment

spa was also nice and with relaxing massage at a reasonable price

the large pool was very clean, but lots of kids and families

the wifi was very bad.

kids loved the waterslide and pool

pool was great

breakfast needs to be improved!!!!!!

good option, close to the beach (1 block), with a pool and very nice shaded areas

my only complaint was breakfast which involved very cold eggs

breakfast- cold and bland eggs

desk -spa staff -no air conditioning in gym - did not like the food -everyone just seemed angry and

the pool was enjoyable as well

rooftop bar was closed when we stayed which was a little annoying as we were told it opens at 18

hotel is well located, just next to the beach and with lots of pools and common areas, parking, gym, etc

the pool and the friendly stuff!

only one pool for kids

a lot of things to do for kids the rooms are clean and comfortable

just a bit twisty the way from the building to the main swimming pool

property is nice, the beach is clean, the swimming pool is very nice, surrounded by beautiful palm trees and

only one pool for kids

get in contact with before your arrival so i couldnt set up any arrangements or book any of the spa treatments

activities for kids, nice pools and very large three room apartment with balcony all around that allows for a

views, hot tub/ pool. romantic

the newest and is amazing, we arrived there but realized that maybe it could be too calm for the kids, so we

the main pool was huge and had a water slide for the kids

the parking lot is safely guarded but mostly dark and unsafe to drive in and move up and down the ramps

upon arrival they ask for documents for kids that weren t made aware to us before traveling, so check in took

as a consequence, none of the facilities of the building were working: neither the pool, nor the saunas

system they have for the pool towels is a bit complicated

the only thing we liked was the food and the pool

the pool was great. the staff were great and very helpful.

restaurant after a morning buffet breakfast

our apartment had 2 coffee cups and that was the extent to kitchen amenities

even though there is a kitchen and a refrigerator, there are no plates or pans to cook

they said we can have breakfast the next day, we just needed to pay

i have booked a single room with two beds and pool view, bud got the whole apartment with two rooms, four beds

the quite of the room, a good bed , nice breakfast

wifi signal sometimes not reliable.

room, the bed was so uncomfortable, the bathroom extremely outdated, and the bar menu was very limited

breakfast and lunch the staff was realy nice. beach

the beauty room and the spa still not operational, the food could be better

staff was very helpful and laundry service was a plus

at times, certain areas felt busy during peak hours, especially around breakfast or the pool, but that s

great rooftop bar with and infinity pool

the beach is pleasant and great for kids

suggset to improve the spa place

there s a spa that comes to you

should to be an employee at the bar - so they have not running al time to the restaurant.

great breakfast and professional staff

the quick response from room service is always a plus

great stay with kids or with friends

don t have gym in this building

and sent us to another building that didn t have the facilities that we had booked initially (kitchen, small

beach curfew at 6pm meals were an additional cost must take shuttle to other properties

are no restaurants, only a small bar at second floor and not opened late at night

hotel staff were very helpful and the rooms were clean and comfortable the breakfast was good - a fruit plate,

breakfast although included is extremely slow and limited

the hotel was smartly decorated and has a pool inside and two smaller soaking pools on the roof

breakfast was a choice out of 4 meals everyday the same

location and pool