around the property, the amazing spa with all the wellness experiences, i did as much as i could

the spa is absolutely amazing as well as the entire property.

very nice, the pool spa quiet

the spaces are immense the spa and the restaurant, specially ix im are extraordinary, the casitas are

the places and location the gardens, the room the spa the activities

the grounds were beautiful, and the spa was a real treat.

another day asked for a massage at spa at 9am and nobody was available until 12pm

is a noisy kitchen extractor fan above the old house affecting the breakast terrace and (smaller) pool area

breakfast average but pricy

the location is just our=tside of mmerida. the breakfast was good.

rk) in the veranda and could ask for coffee, i stayed for a late checkout in the pool

the staff were amazing and attentive, the breakfast perfect

super nice home made breakfast, lunch and drinks

make sure to spend some time wandering around the hacienda and relax by the pool - it's all part of the experience

at 0630am

the onsen/warm pool is absolutely lovely

beautiful gardens, very nice pool and lounge chairs

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

loved the pool

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

gym is extremely small and not well equipped

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living on the

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store

the pool is wonderful and it feels magic at night with all the lights on

breakfast was excellent in terms of food and service

thing is that the atmosphere could be a little bit more lively and for example the bar and inside the hotel

parking in or out for ubers was complicated as is a busy street

beautiful hotel. impeccable service. delicious breakfast.

good breakfast, too

you're looking for a large hotel complex with a full spa area, this might not be the right place for you

other places we planned on visiting, and were very accomodating when my wife wasn't feeling well (late check

room and a brilliantly thought out, varied breakfast, wonderful sun trap pool and possibly the best check-in

the pool is very nice and the margaritas are great as is the local gin

the property is beautiful, all important things are working exceptionally well from wifi to service

wifi connection was not really stable but this is not really a disadvantage.

good location, great pool. nice breakfast restaurant. good parking area.

the beds are wide and comfortable and there was a lot of parking space

good location, great pool. nice breakfast restaurant. good parking area.

big parking space

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

not only it provides all the hotel functions to our full satisfaction with strong wifi even in the room, spacious

parking is on the street (there is a small off-street parking area, but it s not really used),

clean, active kitchen and bar considering it s a boutique hotel, friendly welcome with delicious drink, spacious

there is no dedicated parking, which is a little bit of a challenge, but we parked on the street without any

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

hotel is supposed to have a spa but we were not told

the pool could be open a little bit later would be great.

room is very cozy, very clean and in front of the pool

i had to work during my trip and the wifi was excellent: took several video calls in my room and other parts

everything was great except the spa because the water was lukewarm.

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

lots of space, in the upstairs there is a kitchen with balcony and in the balcony have a small jakuzi

did not order from the bar because we could not find the bartender

great location. beautiful room. amazing service. had everything in the kitchen except a toaster.

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

valet parking. restaurant very simple.

wifi connection in

breakfast was very good and just the right size of portions

internet was a bit patchy and the bar and restaurant shut at 9pm (though this could be a covid related thing)

the spa is there, too

plus the hotel itself had a great bar and breakfast options

fruit, coffee, juice the room was very spacious with two comfortable double beds we had a plunge pool on our

nice and big, it had a little seating area and then the bedroom and an outdoor patio with a small pool

the staff are super friendly and the breakfast that is included in the price is also great

we specifically chose this one because of the spa facilities

offer spa services but the masseuse isn t equipo to do deep tissue which would be fine if you know that

location. staff. excellent breakfast. fast wifi.

breakfast was great

room service was nice when i had to stay in my room

for clothing storage, large comfortable bed, spacious bathroom, warm shower water, cable tv, laundry machines,

close to the city center, pool and breakfast were both great too

it has excellent secure parking

massages on the pool were never on schudule

designed ambience, nice swimming pool, kind staff, good breakfast, 5 minute walk to the cathedral (centre)

we used their spa services once but were a bit disappointed with the quality of the

the food is not good and there is not room service

) you can have your meals in the courtyard, lounge around the shady pool or have a drink in the restaurant/bar

wifi is definitely quite slow, but still usable

i loved the pool, the hotel staff is very good people

very kind lady in kitchen for breakfast

no spare toilet paper pool was neglected, very worn and dirty towels well worn

wonderful green grass space for pets

there is no elevator. entry to pool difficult.

clean easy access swimming pool - the pool is easy to get to and right next to the kitchen for a relaxing snack

full breakfast would have been better than just fruits

there was also welcome drinks, and you get 2 free cokes and a kit-kat bar for free

the continental breakfast was delicious

the continental breakfast was lovely

our suite had an oversized balcony overlooking the pool

room was super spacious, the bed nice and comfortable (for me), and the bathroom came with a spa bath

breakfast was pretty good

the wifi was quite weak and not working at all one

selection for breakfast, location was perfect , nice pool area, very nice room, great

spacious room with comfortable beds, fast wifi, perfect location

beautiful setting small hotel at times had the pool to

quiet despite being in the city centre and the pool was fabulous

good parking for a car , near the hotel 3-4 min

georgeous public area and pool. great value and location!

was very cold almost all shade toilets did not work for 3/5 days adult only place with kids