thing we would have enjoyed more would be that the music from the speakers at the restaurant and pool could have

products included and the room was made up spotless clean and decorated with beautiful flower petals from the

lovely pool surrounded by palms and nature

there is a wonderful pool behind the restaurant, outside tables and deckchairs

the whole hacienda is beautiful. the pool very relaxing and nice.

bed, hot water in the shower, good wifi, nice staff (except for the lady in the dining room)

to sleep in a pet friendly room regardless of being allergic to that

hot water wasn't hot in the shower, fridge wasn't cold, bed wasn't comfortable, couldn't use the wifi as it

there is no elevator. entry to pool difficult.

very nice pool in beauty garden

spacious and comfortable and thoughtfully laid out the small gym is surrounded by windows and the pool is lovely

loved the pool

gym is extremely small and not well equipped

building is lovely room was very spacious and comfortable and thoughtfully laid out the small gym is surrounded

great rooms. lovely garden and pool area. staff very helpful and efficient.

the garden is well maintained and you can relax by the pool in the afternoon before going to the centre in the

the pool is heated, they have a good laundry service and there is a very cuddly, cute black cat living

beautiful patios and gardens and a swimming pool to refresh after a day of visits

oasis, serene and peaceful with a lovely pool with lush greenery and use of kitchen is very handy (grocery store

the pool and exterior grounds were so lovely with comfortable, quality furnishings that made things so

but, again, the breakfast was excellent

was really helpful as we had a very early start the next morning and they were kind to arrange a breakfast box

good breakfast, too

great large shower and bathroom, the hotel has a lovely relaxing pool in a central courtyard, the breakfast was

only thing we felt could improve was the room service and food menu

you're looking for a large hotel complex with a full spa area, this might not be the right place for you

the towels smells food, i think they keep them near kitchen

very friendly, beautiful surroundings and room. amazing breakfast.

there were brilliant personal touches, such as the arrival drinks, the tequila/mezcal bar and homemade food,

room and a brilliantly thought out, varied breakfast, wonderful sun trap pool and possibly the best check-in

the beds are wide and comfortable and there was a lot of parking space

good location, great pool. nice breakfast restaurant. good parking area.

wifi connection was not really stable but this is not really a disadvantage.

easy secure parking

free wifi but it didn t reach my room, next time i ll ask for a room within its reach

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning

hotel offers only street parking, with no private lot available

parking is on the street (there is a small off-street parking area, but it s not really used),

the hotel also offers a restaurant and bar and my wife and i enjoyed a wonderful dinner and drinks while sitting

a complimentary drink and canape early every evening brings everyone together in the bar

the spa is there, too

upgrade for a private pool

wifi was set per room so couldn't connect by the pool, unless your room was next to it (which many

cleanliness, the size of the rooms is big, the location and the pool.

ran out of coffee capsules for the rooms :( fortunately, there was always good coffee at the bar

spa is amaizing. location is perfect. bed are super comfortable.

the staff was couterous and the spa was divine.

the spa has a way to go, but will be a nice addition

it has a feel of being 5 stars ranging from the attentive staff, beautiful shared areas with a pool and gym

pool and wifi both excellent

closest park is santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one

everything was great except the spa because the water was lukewarm.

two days different staff: made excellent restaurant recommendations, organised v reasonable laundry, organised

room - we had a room on two floors with kitchen, balcony to the upper floor

we had a family room, the kids loved having a bed on the mezzanine level

the spa wasn't worth the price and they did the wrong massage

of light, open air spaces, nature sounds of birds, winds and water fountains, flowers, trees, great taste in

there's a spa on site which we did not use

the pool area is beautiful and the spa area as well

its a beautiful oasis of calm with amazing rooms / pool/ share space

pool area was beautiful, very peaceful, piped music was relaxing and also barely perceptible so not

we arrived very early in the morning from a long bus ride and could rest at the pool

was perfect from the room, to the large balcony, great pool and gardens, and amazing breakfast and lunch

nicely designed and very spaceous rooms, awesome shower, amazing pool, friendly and helpful staff who take

the place is stunning, the pool, rooms, staff, breakfast, location were all perfect and well exceeded our

hotel in the sense that the staff didn't recommend anything, no information on the city was given spa isn't open

hotel is supposed to have a spa but we were not told

was wonderful, only slight negative was no laundry or laundry service but ultimately the services provided far

pool hours

the room had a little pool which was perfect for used at any time

too noisy in the most expensive room in the hotel, selling as king bed and spa bath it was a big disappointment

was nice except that the maintenance/laundry was in the pool area and thus a steady stream of workers coming

had three rooms, with a set of grandparents, then two families with tw kids each

breakfast included

great localisation, right next to main square + valet parking + feeling of old mexican hacienda + good restaurants

the food was excellent the pool was very relaxing and the spa was the best experience

the rooms are spacious and spotlessly clean

the other pool by the spa was very nicely maintained and we used that one instead

the spa next to the big pool was not available either as some construction work was being done

are still under expansion construction (the spa is being expanded), and while we were there, the jackhammers

beautiful pool with a fantastic view on the roof garden

room has no mini fridge, so if you are traveling with kids (like we were) it can be difficult to store their

great gym and pool area

it was conveniently located, nice rooftop ( could use a bar there or service )

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

the parking is not at the hotel, but it's very close

fyi: this property does have parking available

at the hotel and finding parking can be a little stressful, but the welcome is very

great breakfast, nice staff parking lot available for free perfect location

parking is available around the corner, no problem at all

great design, soothing space, super pool area

breakfast mostly extra charges, no choice of coffees at breakfast included