beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

no do it yourself laundry

the gym and common areas

the gym is open only from 06:00-22:00 wish it was open 24/7

the mini bar coul;d have been a bit more reasonably priced

spa was busy with outside guests which didn t give me the time to have massage sections

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the spa was incredible!

also we used the spa services which were convenient

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the scent is so spa and refreshing

very nice pool (the spa was under refurbishment at the time of our stay)

the wifi was spotty and slow; room had aol-era tech - rj11 phone modem connectors (rofl)

wifi was free but very slow. i turned off the wifi on my phone just so things could load.

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

no availability at spa for entire stay

spa facilities not great

the spa was heavenly.

the pool and gym area. also the great restaurant zuma

the pool and gym area. also the great restaurant zuma

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

the spa and pool were stunning

good but not remarkable breakfast with excellent staff

the terrace bar was breathtaking with a great choice of drinks

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

the health spa was wonderful

no spa available

location was excellent overlooking the park and close to the spa and pool

food delicious and bar area relaxed with a lovely atmosphere

location was excellent overlooking the park and close to the spa and pool

one issue: the negative was the spa experience

the bar in the lobby was also a very welcomed amenity

service and quality of bar and restaurant needs improvement,

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

fitness room was very small

we were disappointed that this property did not have a pool or spa facilities.

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

only room service

the bar was not open

room service hours were unacceptable and may cause us to not stay at ritz any longer.

spa was excellent

and then there was the spa

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

loved the robes, the view, and the drinks and crab cake at the bar were amazing

pleasant staff; accommodated early check in and late check out when flight was changed; great tv channel