casino, spa or gym as advertised

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

loved the beach access, multiple pools, spa services, and the pleasant staff

the beach, pool and spa were clean and beautiful.

the main reason i chose it was for a spa relaxing bday

continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of parking

a trash can for the kitchen area would have been helpful

the pool area was our favorite, but the chairs & umbrellas on the beach were a much appreciated bonus

side door locked to the parking lot only had one main entrance and one in the back when there are actually two

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

facilities were wonderful (pool, rooftop)

very small pool but who needs the pool with the ocean a block away

he was so friendly and was able to get us an early check in which was extremely appreciated

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

room, bed, pool, gym, location.

the kids loved the pool area which had a waking pool, a pool and a hot tub

gym was awesome, good equipment

so if sleeping 4 adults or bigger kids, it may pose a small issue

it is centric to everything. 24 hours pool and gym.

are lots of thoughtful touches in the common areas coffee, tea, and water stations, a communal kitchen, board

easy to find parking in front, only one block to the beach, and really beautiful lobby and rooms

having a kitchen with snacks was a plus if you were hungry

parking is not available

i would have loved a heated pool. the pool being cold wasn t a selling point for me.

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

there were no spa appointments available

my fiance dropped of key to the room at the spa to give after my appt

the spa staff were skilled as well as polite, and even provided tips on where to find the best

location, pool, food, staff, casino

live music would be nice at the pool. and beach chairs and towels need a refurbishing.

zen spa facilities and restaurants

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

zen spa was also great, relaxing and the therapists very helpful

i booked a 55 min massage at their spa for my birthday

there s also a spa on that floor as well

only thing i can say that was bad was the living room and kitchen had a lot of wasted space

good selection of breakfast food. excellent location.

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

put that in the website so you don t book your room on those days also i did not like how the pool closed at

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

they have a swimable beach that has some protection from the waves, the gym is great, and the spa is also great

spa prices quite high so declined

top spa in san juan

facilities like gym spa sauna and pool

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

we made them at the desk directly with the spa and two days in advance

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

loved the spa massage

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

the bar inside the pool ,and the lay out design of the outdoor facilities are amazing