to reach the front desk or valet would have been very helpful, as well as information on the spa and restaurant

and we wish the spa was available

however the kitchen must have had a problem and was extremely slow

surrounded by shops and restaurants, near metro, nice gym, spa

gym gets a bit crowded

the spa treatment in this hotel is amazing! plenty of dinning options as well

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

spa

facilities, spa and restaurant.

in every way: from the club level to the spa to the housekeeping

the pool and spa area are very nice

cleanliness is awesome but the bar is spectacular

ordered room service, and the attendant was horrible

the fridge did not work, there was no kitchen in the room(even a microwave)

the pool and spa area are very nice

the rooms are clean, modern, spacious with fireplaces and whirlpool tubs in several rooms

wifi and tv a puzzle, not explained

breakfast pastries were gorgeous but wish there was one non-sweet thing (like a biscuit, perhaps

the amenities are poor: scad breakfast, no laundry service, patchy wifi which is very annoying

and well appointed; nice bath facilities; bed was good; coffee and drink bar came in handy, especially all the

no amenties other than a gym which i didn t bother to

everything staff room service very clean

clean, strong wifi signal, friendly staff, nice breakfast

great property with large rooms, good wifi, very friendly staff! great location!

ud83dude20 - the gym did not have a thermostat

pool is just an oversized bathtub

building and rooms, no light (except in gym, which is very small), small lobby lounge, expensive relative to

roof top bar and piano bar. rooms were very nice as well.

the hotel needs to be updated desperately and the pool is the size of a large bathtub

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

the bed, helpfulness of all the staff, the room service

eakfast, dinner) was very good, staff were extremely friendly and helpful

the bed was soft, the bathroom was gorgeous, staff are more than friendly and the room service is great