this place has it all: comfortable beach beds with lots of shade, a nice pool and a beautiful view of the beach

wifi was so so we had to ask for another server to get good one

general lack of comfort (poor water pressure, poor wifi

he went above and beyond to make us feel comfortable and spoiled us to breakfast in our rooms balcony

breakfast was excellent.

the toilets were not clean at all, wifi was down about half the time and we had to wait 2hrs for breakfast

the toilets were not clean at all, wifi was down about half the time and we had to wait 2hrs for breakfast

the food was okay but wouldnt recommend the breakfast

however, the bar next door blares music until at least 1, and by 6 am workers are out noisily setting up chairs

bar and restaraunt on site

i paid ahead of time for the breakfast, but lunch and dinner we had it there at the hotel

breakfast was fair enough but not too good

breakfast was a great cup of cafe con leche and eggs how you want

at the location you can get breakfast/lunch/dinner and delicious cocktails

oh and last but not least, i loved the honesty bar and the sunset mojitos

we had a great day with the kids

was fantastic, breakfast, dinner and the amazing attentive staff and service from everyone, olga was great in

we had a great day with the kids

spa services (massage) were average and not up to the standard of the resort

the gym and spa are very well equiped

spa service is excellent

beach and nice pools spa was small and no frills (considering the size of the property spa could have been much

we were able to completely relax and enjoy the beach, pool and spa

gardens of lush greenery with multiple seating/relaxing places, and its own jewel-like swimming pool

suggest putting loungers that reclines near the swimming pool area in the bungalow

boutique property with a few independent and gorgeous bungalows with private pools

had a beautiful room with a terrace and private pool

we had arrived earlier than standard check in, but we had also scheduled a massage and use of the spa facilities

also offers a range of activities, from snorkeling, scuba diving and water sports to relaxing spa treatments,

had everything spa was great lovely staff

at the resort, the food was yummy, staff polite, and spa relaxing

all facilities top class, unexpectedly high standard of the gym and breakfast buffe very good

made use of the spa for massages which were great, all very reasonably priced

kids loved swimming and ping pong and the spa was great

ping pong and water sports, i get and excelente massage and relaxing sesion at the spa , we loved the music

calm shores and shallow beach with soft white sand for kids to play with

pool was closed and under maintenance which is one of the reasons we booked this place for our kids

one of the few places that have a party some days, they play music and keep the bar open late if there's party

flies at breakfast.

one morning, the staff weren't there at the hostel and it took a while to figure out when breakfast would come

the wifi was not always available - you have to rely on the cell phone hot spot of the staff

the breakfast the second day was better - eggs and some hot corn cakes

the beach area is beautiful and includes a pier and a small spa hut

in a secluded, very relaxing place sea view from all sides of the property the food, including breakfast, is

don t offer basic things like tea for breakfast, i m really a tea person, i asked if they could get some

at breakfast the orange juice was artificial

although far away from the city, i was impressed to see how stable the wifi was

facilities bar at the pool the room good for relaxation spa massages are good great bartenders

the spa treatment was another great experience, absolutely amazing and well worth it

jessica at the spa is amazing with massages/stretching your body

the rooms, pool, beach area and spa are all fantastic.

the spa is amazing and so are the pools

breakfast was ok but has definitely some room for improvement

only somtimes wifi, which we knew and we loved it, did lots of cardgames

i also thought i had made my booking with breakfast included and was surprised when arriving and finding out

wifi could work better

it was such a relaxed place for us, traveling with three little kids

very kind to accommodate some breakfast for the children on arrival

breakfast should be (for this price category) way better, especially the coffee

breakfast was served only after 8

beach, first drop off and last pickup from cartagena lovely fresh breakfast in morning with great views free

the included breakfast was phenomenal

also wifi was iffy/questionable at best

there was free breakfast, but it was not fun or authentic

pool staff and the whole pool bar set up was very cool

breakfast is also included with your reservation

spa offers a nice selection of

one bar closes at 3pm, the other at 5

travelled with our 3 year old and 6 year old kids, and absolutely loved (almost) everything about the hotel and

early breakfast (6-9am) - but probably necessary because of the day tourists arriving around 9:30 am

i don't know if they turn it off when the day tours arrive or if the wifi just can't handle that many devices

the breakfast (especially the pancakes) was delicious

clening was good, the breakfast was ok, good coffee but overall not worth the money we paid

nice room great location very nice staff breakfast (included) was very good

we appreciated being informed about the pool closure and the compensation provided

feels like you are living together with the staff and its family seperated by the pool and that their comfort

spa was ok

spa service was limited to one type of massage

the massage at the spa was not good

the resort was really safe and chill, safe for our kids to play at the beach or in the pool and explore

the wifi was reliable and the staff was also very friendly

the pool gives a great view over the bay between the city of cartagena en tierra bomba island

the pool has a great view and loved watching the cruise ships and barges cruising past

breakfast is ok

there is no choice of breakfast

we couldn't reach the manager for a while so had to deal with super loud music during our breakfast and pool

miguelangelo (miccy) looked after us the whole time from breakfast through to dinner

the pool area is stunning

you automatically get access to the vip area and only over night guests can use the pool

the food was good (breakfast was included) and the drinks were tasty

also the guys at the bar were super friendly, i can go on and on

they do not have enough they have to go tonthe town to get the chicken, the food was not good, breakfast was

like lights and putting mosquito net but it's going to be done ud83dude42 for me just fruits for breakfast would

didn t get keys until asked, never got the wifi password

the wifi wasn t great and food/drinks menu was limited as some ingredients weren t available

breakfast was good

breakfast was really simple and plain

food wise; breakfast, lunch and dinner are perfectly fine

breakfast was delicious

only very basic breakfast included, for anything else you have to pay

breakfast included means that you have to pay extra for hot chocolate, juice and milk

we went back the next day for lunch and following day for breakfast to avoid our hotel

bar closed at 8pm and we were unable to buy water after this

some also complain about the bar closing at 8

spoke at high speed, didn't give us the wifi, didn't share any information about tours, didn't give us a tour

as for the restaurant, all meals took 1h20min or almost two hours to be ready and the bar closed at 7pm when

staff was friendly and attentive. breakfast was decent

the pool, ocean and nature make it a picturesque spot

location breakfast staff

only thing that was missing was the shower that we could use after swimming in the sea or pool

the rooms are very modern with a nice patio where they serve you the breakfast

peaceful, clean and comfortable. can be loud in the weekends due to pool parties.

room service and cleaning was top notch

food / bar slightly overpriced, extremely quiet

the food honestly but i did tell the staff that. breakfast was great and so were the drinks.

the resort next door was so funny acting and is very high priced and they do not even have a pool

check your bill - i had paid for our spa treatments ahead of our visit and online

beach area and outdoor spaces wonderful the spa was fantastic the staff are super friendly and helpful

the place had a very nice spa (recommend it), pool area, open

spa treatment was sub average, over priced for experience received

needed a pool and the water in the shower was cold

they said the wifi wasn t working due to storm, but we got the impression there isn t wifi as there was no

and this has been a beautiful unforgettable experience highly recommend for family with kids

there s no room service after 7

and this has been a beautiful unforgettable experience… highly recommend for family with kids

only one option for breakfast and dinner

the pool wasn t clean. the flies are very annoying

the breakfast was yummy and a good portion

very near cartagena; beautiful clean beach and pool; excellent meals though slightly more than we had been paying

private beach , lovely swimming pool

that we didn t like but the breakfast could have more variety but other than that everything was perfect

hurt my big toe a bit on the edge of the pool (just bandage sized though)

decomposed food, dirt in the pool in the pool bathroom, and one of the beds without the complete and dirty

the ceviches and tropical juices are delicious and the pool is serene

wifi did not reach the private pool villa rooms, there was some trash on the beach, especially near

when we asked for some plain sliced of bread for the kids we ve got four small pieces of toast bread but they

check in took a long time. bathroom was in poor condition. wifi did not work in my room.

room cleanliness - wifi : functional mostly everywhere in compound - lunch and dinner good food in general after

wifi works great all around, breakfast is delicious, food is amazing and staff is very

and the pool is a little small

breakfast was basic. smell in the hotel.

the pool floor was extremely slippery & had a deep angled slope upon entry & there were no signs

didn't use the hotel wifi as i had 40 gb on my phone to use up in a week

the pool was dirty

staff was helpful and pleasant with the exception of staff member at the spa - needs training in

up without holding it with an hand -the support of the tiny mirror in the bathroom was broken -spa was free only

, pool bar ,breakfast and happy hour in the executive longe,room was clean size of room was good

comfortable room with good air conditioning pool and beach amenities and service excellent

should i ever return to columbia id stay again as after a few days in the old city with kids is a nice change

can be improve,little things like towel bar holders some more tables or storage space in

amenities, staff, location, the pool

clean room breakfast was very good small plunge pool good wifi the sunset firework was cute

beaches 5 mins away best place for sunset 10 mins in uber from everything super high end breakfast manager is

there is a pool and it s deeper than it looks

their breakfast and seafoods were all good, just don't order anything with beef

perfect service! great hotel! nice restaurant, rooms and delicius breakfast.

pool was superb and the beach front view was extraordinary

gorgeous room on the 11th floor overlooking pool & ocean.

the bar and the restaurant close early

gyms to choose from, several pools and jacuzzis, a beach club, and complimentary access to the spa area, which

lastly, when you go be sure to book a spa package it is soooooo worth it

the bellman, elevator operator (yes, they have an elevator operator), front desk staff and spa staff were

the pool is great, the spa is gorgeous, there s a games room, tennis court and basketball court

- it works in open areas and in your room, but if you go an enclosed area such as a bathroom, the spa or even

the breakfast could be not a pleasantr experience

due to our evening flight they provided an acceptable solution for late check out

the breakfast is a point to improve, perhaps they could have a buffet

breakfast was really poor, fruit was from day before

breakfast as a bit plain