had indoor pool, spa and fitness

hot tub/spa wasn't working

the indoor pool was very cold

vending machines and laundry services conveniently located.

wifi for two days (going on three)

the hottub/spa did not work so that was a little disappointing

love the pool, spa was pretty chilly but i understand part is coming to fix

location was perfect, very quick drive to mohegan sun casino

this is our go to when we come in, the pool sauna and jacuzzi all work well and it keeps the kids occupied,

location to casino

loved our spa experience

i loved the spa service and restaurants. very friendly staff.

it really could use a fitness room and spa like a sauna thats why ill would stay somewhere else

the us making deliveries and on our reset we like to stay at casinos for the hotel stay, spa and delicious food

the spa was close too many areas of the hotel

were disappointed the spa was not operating, it was a selling point for choosing the property

spa closed

pool/spa not open

i like the location and price as well as free parking, you don t find that a lot.

good parking, room had a little balcony, room layout was great. good bedding. liked the sofa.

liked that you could have coffee and hot chocolate at anytime the game room was a plus and the spa was very nice

i was unhappy that the hot tub spa was not working

pool and spa are wonderful amenities

positive attitude also was very helpful with things to do in the area me my husband and kids has a great time

nice clean and very neat love the breakfast ud83dude0b

spa being closed

the spa was closed all the whole time they have no info of anything fun to do there i ask at front desk

view, big pool, one spa (hot tub) was open, and it was quite clean

com it did state that the indoor pool was closed but failed to mention the whole spa including the hot tub was

no blowdryers in rooms, indoor pool closed for maintenance and spa closed for maintenance entire stay

she brought us plastic cups as soon as we called the front desk and fixed the spa tub for us when we could not

the spa was not hot, as a matter of fact none of the water was really able to get hot.

spa didn t work properly and wasn t close to eating area,just was to far out the way than what

the spa tub had brown stains, the spout plug didn't have a way to remove it once it was in the drain &

the access to the pool, the spa ( sauna ) area was out of order . the restrooms was disgusting.

pool & spa were a home run with us

the spa was not working, haden't been and no schedule as to when it will be working

bed was comfortable, shower/spa was fantastic, great breakfast and staff was friendly

did not like that the the spa was not open they told us when we called that it was and it was

laundry machine broken, spa not available, no daily housekeeping in room

'daiya brand' simple old plain cornflakes( always good for fussy kids or older people like me), soy milk ( the

my only issue was the communication between the restaurant room service and the front desk staff

room service for breakfast was wonderful and delicious food

about 9:50 i called the front desk to see why they transferred me to the restaurant and said the kitchen closes

just wished there would have been a pool - then it would have been perfect

didn t treat roads, parking lots, or sidewalks at all during the ice storm that happened during our stay

waterpark and indoor pool was ok, but got a terrible migraine from the strong smell of chlorine

loved the sand bar and lake area

we love the location and scenery. the pool looked nice but too many young kids running around

we met some friends here and had a great time, the bar was pretty nice and had a live rock band, it was at the

the 1 bedroom suite with spa bath at willowbrook was spacious and clean

the spa tub didn't have instructions on how to work it and it kept on turning back on in the middle of

the seperate bedroom and the spa tub at willowbrook

separated room and spa bath

they changed my reservation to a different room without the spa tub and charged me the same rate

breakfast was good. room was comfortable.

front desk is not on the same page with incidentals/pet charges

breakfast was delicious ud83dude0b and the options were plenty

laundry was pricey for guest

breakfast was good

kids running around hallways

staff was wonderful!! beds where comfy, good breakfast :) kids loved the indoor pool!

we ended up letting kids sleep on the bed and we slept on a coach

to my kids 9 and 12 to go to the pool

wifi not so great, but overall, it was a good stay

and aesthetically top notch hotel, but is run down to the point that it needs carpet throughout, spa has been

and spa were closed and we were not informed about it

pool and spa were closed and i referred to this hotel for the pool and spa

is advertized as spa and resort when we got tere pool was closed for repairs

the breakfast bar was a complete joke

the receptionists were excellent, i enjoyed the spa and gym needs more help when it comes to room services

pool,spa other amenities nice room, comfy beds and awesome location

friendly staff, had bottles of water available in the room, the pool was nice, good breakfast.

good pool and hot tab

friendly staff, had bottles of water available in the room, the pool was nice, good breakfast.

shabby during renovations, spa not hot, breakfast lame

lets see 1-toilet was clogged spa tub in room had very low pressure in it turned the tv to watch it from the

there was no cereal, and i was given a difficult time getting extra towels due to our room with a spa tub with

it up and gave her away some rooms so we heard in the morning some people complaining about the kids making

he helped us find a parking space for our very large moving truck