tv sound not working in our room then we were moved to another room and the spa bath plug did not empty

british hotels we felt some parts of the bathroom were starting to look old, and the spa bath didn t work

hotel comfortable spacious clean room

the space was very small and safety seemed to be entirely overlooked

was huge and really pretty,lovely jet spa bath and bed was really comfortable and huge

the rooms were comfortable, clean and well equipped and we thoroughly enjoyed chilling out in the spa the morning

the spa is fabulous and we went every day of our stay

the club and spa exceeded all expectations

was brilliant, might be beneficial to have a disclaimer when booking about pre-booking spa treatments as they

the spa was of high quality

bed was so comfortable but got very hot at night making it very uncomfortable sleeping spa and sauna was not

only complaint is we couldn t get the wifi to work but other than that was perfect

out to make another double bed (anyone using the sofa bed advised to bring own duvet and pillows) wifi in the

if you need a break and just to relax this is the place self catering cafe bar on site we love it deffo be

with 3 kids i would have welcomed a proper round dining table and 4 sturdy chairs.

was great, spa was lovely and relaxing, food was fresh and tasty and the room was clean and comfy with a great

excellent staff, spa treatments and room breakfast lovely as was lunch

staff all fabulous and the gym and spa were great

staff nice and helpful. spa and treatment great. food lovely. views out of room spectacular.

breakfast and room were great. spa was really nice.

staff were extremely friendly and welcoming, our room was gorgeous and the spa bath amazing

beautiful hotel, especially loved the spa bath

spa bath is amazing

spa bath amazing

comfy beds and spacious rooms with all the things you need

gym and spa facilities, although the bubble pool could have been warmer

room size, friendly & efficient staff, spa & pool facilities fantastic, lovely bar area

immaculate, good customer service, spa pool facilities excellent

the staff were super friendly and the spa was lovely

clean. convenient. swimming pool and spa were good. breakfast was good.

and spa facilities, good size bedroom twin beds as requested, luggage storage facilities as arrived

spa facilities are not included in the stay. jacuzzi not working

worth noting that the spa facilities are no longer available in the price of your stay

clean modern lovely spa facilities, good breakfast, helpful staff parking available

the staff the room was fantastic and breakfast and the spa was excellent we had a fantastic stay

location and spa even if we paid for it , maybe should be free for guests

the spa was a relaxing retreat and felt totally relaxed on the the heated beds and jacuzzi

hotel charges guest to use the spa facilities to use for 90 minutes, which i find unreasonable

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time

i wish there had been some spa or treatment facilities

spa and pool facilities would be nice but not essential

a spa would be a nice touch, but can appreciate the building is as it is in the city centre

were a bit tired and noisy during the night with laundry pick ups and bottle banks being

a great selection on the evening room service menu

was lovely, spa was relaxing, rooms were spacious and clean, bathrooms were very clean

spa facilities were great

lovely spa too

bar and restaurant (we even had a little gift for our first anniversary) and spa were amazing and

good sized room with everything, nice spa area pool ect, lovely staff, breakfast, location

spa facilities were good, buffet style breakfast was excellent

spa changing rooms were starting to look a little tired.

great location and spa facilities

spa facilities were very run down and not the cleanest, the changing rooms to the pool are very

although i absolutely loved the spa at the hilton, the changing rooms were very disappointing.

the bed was very squeaky and really needed replacing but the room and the spa corner bath was very nice

the spa bath in the room was amazing

by wardrobe control is broken so it was hot and we were sweating all night, spa bath disappointing as no where

we had the room with the spa bath, which was lovely and breakfast was fabulous

room was charming and nicely decorated, spacious and comfortable