and the b inherit pool & jacuzzi was our favourite part

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

parking

the parking area was full and it was difficult to find parking close to the main entrance.

we had kids and request small bed i had to call them five times & dirty

the spa was also very nice

spa was excellent

property was nice best part was the spa treatment.

(drinks were amazing) we are looking forward to visiting again and using the spa services

hotel & spa has become my home away from home

the spa worked with us to the fullest to get us ready

red door spa waiting end of day and bar great with 2 different kind of

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

definitely book your spa appointments ahead of time that is no pop in service :-)

the spa was great and the late

the outside pool was great

shuttle bus was supposed to operate from 8

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the gym was simple but always available.

the bar was an extra bonus since we were not ready to go to bed early

wifi is very good

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite

the gym facility is in the basement, machines not working

second floor which was okay until the rest of that floor became a party for group of high school kids

napkins and utensils too high for kids to reach and above hot waffle iron

she addressed us passively-aggressively and accused one of my kids of stealing candy

parking was included

everyone from the check-in receptionist to the bartender

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

she addressed us passively-aggressively and accused one of my kids of stealing candy

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the food i ordered from room service was not a repeated experience

free wifi. marco polo restaurant was very good. room, beds were comfortable.

found ants in bathroom and there was dirt in kitchen sink

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

spa wasn t working

the huntington hilton has a lovely pool spa and fitness area

and the spa had 10 kids in it leaving no room for an adult to sit for over an hour

kids was so happy be in this place , they and me, deserve good time together, in some places like

it did not have poolside service

spa bath was nice

you have acess to a small gym in the hotel across the street

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

the rooms are small. so with kids withus it was little difficult to move around.

great for kids

loved the spa tub

spa tub jets and water pressure underwhelming

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

just the food for the continental breakfast could you some upgrading.

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

the parking lot is dark, i can't go to my car

the parking lot is dark, i can't go to my car

room was a smoking room ( non smoking requested) and disgusting smoke smell entire time

room was very clean and spacious

the front of the building and the lobby was pretty. they gave us early check in

a little far away from my grand-kids , but worth the drive t the north shore

an hour in the pool with kids for towels

bar and restaurant are on the third floor attic space with no elevator and limited choices for

there is drywall work that needs to be done, i didn't book a smoking room and yet that's what they gave us,

the smell of the room was pretty strong (cigarette smell) and the room was supposed to be non-smoking

the parking lot was very tight and small

it was supposed to be a smoking room, but there was no ashtrays

parking, local large gas station, towels smelled fresh that s all oh and air conditioning was

a spa tub in the room.

i was told all room had spa tubs but my room didn t have one at all.

were told the room would have a spa tub and it didn t, the hot water only got luke warm, the sink faucet poured

didn't work, took 3 times of asking to have someone look at it, when booking it said it had a spa in the room

the airport shuttle and wifi services worked without issue

room wasn't ready there was no spa tub no parking lot

pool, hot tub, spa or fitness center is part of your stay at the long beach hotel

ad promoted a spa bath and double room

needs to rethink their pet policy

no channels at all, no wifi, no parking at all

staff was awesome, gym is great

kids loved the waffle maker but the tables were dirty and staff struggled to keep

wifi didn't work but we didn't try to ask as we had mobile internet so maybe it was easy to solve

free breakfast was ok

2 adults and 2 kids

didn't like the fact that there its no refrigerator in the spa rooms

the jets in the spa bath in this particular room did not work properly

the towels was ruff for price of spa tub room should have better towels

the spa was nice the room was clean and the service was good ?

the spa bath jacuzzi was very relaxing!

the shuttle bus worked well which was the prime reason for choosing the hotel

we had a very late check in so he gave us a late check out

free wifi

bed was super comfy, gym was great, easy to get to from the airport

shuttle/airport

location and shuttle to spa castle

the spa tub the balcony and the staff we're amazing.

stayed in a king spa room

the room was very modern and had a beautiful spa tub.

the 8 fl bar music was too loud in 6 and 7 fl area

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

was in poor condition room was not clean up or change sheets next day after requesting front desk room service

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it