the bed was super comfy and the staff were so friendly. pool and spa were amazing.

modern, clean, wellness / spa access added bonus

everything was ok, i didn t check the spa i didn t have time

the pool/spa could be alot warmer. thats the only issue we find

the spa and sauna were also very nice and relaxing

great room service for breakfast

were extremely helpful and fabulous with the kids

spacious room friendly staff free parking extra bed in room if needed room service was yummy would recommend

we also ordered room service which was delivered super quick and was great value for money

big family room,more space for kids to play in the room

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

reception person asked if we can keep the music down and we wasn't even playing music we had a kids program on

tv didnt work, no wifi

my husband and two kids were in the same room and had a bed

rooms are not soundproof and there is no room service though it's advertised

bed very comfortable spacious room nice touch was telly in bathroom with the spa bath.

dated and shower took a long while to heat up and using spa bath the water was very tepid

room was an exclusive king room with spa bath and tv in bathroom

kitchen had lot thing for breakfast.

nice little outdoor bar that was a good place to mingle with other guests for travellers travelling alone or

of was dirty, to top it off the cold and hot tar are the wrong way round, not good when you have kids, not the

great location with free parking. the administrator is responsive and proactive to communicate.

not an ideal place with kids

one of them gave my kids some sweet treats and offered us some tea and coffee

one of them gave my kids some sweet treats and offered us some tea and coffee

the wifi was a little poor

wifi doesn t work that well on the top floor of the building compared to the middle and ground

not only did they accommodate an early check in for us, but the receptionist & another gentleman who worked

we thought we had the use of a nearby gym but the offer evaporated when we asked to use it (apparently the

i had to pay for everything extra, breakfast, use of the gym, etc

spa and pool at your leisure

depending on the day this can be very affordable for a spa break

food was great. friendly, modern stylish. great service and amazing spa facilities

spa and towels included ud83dude0c

the spa is clean with towels and lockers accessible

of been good if someone had shown us or explained where the spa facilities was as wasn't made clear when we went

reception staff were friendly and helpful, the attached spa facilities and restaurant were both lovely to say

the spa facilities were good in the next door bannatynes spa but as we entered we got chucked out

spa facilities great

to leave the premises to visit the spa across the road

the additional facilities all included with your stay are exceptional, including the pool and spa areas which

the facilities are brilliant, so much to do around the hotel from a spa morning to a movie night

clean spa area, well put together hotel gym with 24 hour access

definitely worth the premium with everything included in the stay breakfast and spa facilities

everything was great from the reception area to the rooms and spa rooms