spa was only luke warm

spa - sauna (never on and took too long to warm up to make it worthwhile hanging around)

bathroom spa like

i really love the spa pool at the hotel, we had it all to ourselves too.

location. on site brewery. spa - jacuzzi

the breakfast was delicious, and happy hour in the bar was great

room service not too attentive to request

even to include the channel listings (helpful for us foreigners) and to describe that there was a gym (where

the breakfast was good and the restaurant inviting

we did like the bar and the it s coxcktails

service, clean room, excellent room service and jw spa staff

really enjoyed the spa facilities and outdoor jacuzzi

best location and a lovely spa as well

gym was not great lacked proper equipment

we were late with checkout as we had a concert the night before and ended up going to the casino after but they

great spa just not open sooner or later

the spa treatments are pricey but good

the hotel itself (building & room) to the service to the cleanliness to the food to the spa to the location

spa facilities were nice

would divide access to casino as this common entrance is violating the hotel's clients privact and messing up

and friendly, we also got a free upgrade to the honeymoon suite which was a bonus we had a spa bath in the room

advertise a jacuzzi spa on the listing, but it has been closed for many months already

the spa facilities weren t available

the spa bath had hairs in the tub and spewed black flecks of gunk when used

room service was nice and shout out to our driver( i can t remember his name ) he was very

there is a rooftop spa but it was not operational and

the spa didn't have the best viewing window. the sauna wasn't turned on all the time.

there is no milk supplied - but coffee is (no tea) the hot spa (jacuzzi) is broken

like a hotel from 2003 spa is broken looks like it s been broken for years

no towel for the pool and spa you have to bring your own

spa cleanliness 5th story view

you need and more beautiful indoor hot tub spa and pool, very clean and one of the best breakfast buffets i

food wasn t great, not a lot of options, indoor pool and spa smelt overly chlorinated

staff are very friendly. the spa is excellent.

excellent large room. good breakfast decent pool spa decor, lobby & staff

i loved the location, parking, staff, spa and decor of the hotel

small fridge in room & wifi were good. having an umbrella in room.

rooms are old wifi not working tv not working staff bit rude

central location helpful staff- allowed early check in.

suite with a kitchen area

gym and spa were closed for renovation. some renovation noise during the day

location, spa and breakfast

wifi had to be re entered 4x in the 2 day stay???

very nice jacuzzi and onsite gym facilities

location, kindness of staff, room size, room view, cleanliness, gym facilities, shuttle service

the heated pool was still a little cool for my liking but the spa was fabulous to relax in after a day of

room with 2 queen beds was very spacious, very clean and well maintained

they provide complimentary bikes and water. the spa is very good.

the location, the pool, the wifi, the spacious room & the staff

24 hour business centre, gym and free self serve laundry, and snack machines

was was spacious and comfortable

had a lovely indoor pool & spa area which we unfortunately didn't make use of

the pool, did not use it

good free wifi

the kitchen has everything you need for your time in vancouver

spa is very, very hot

the sauna and spa were great and clean

nothing at all but i didn t visit the spa or anything else in the hotel. basic sleep only

we loved the spa on level 2 after a day of

good location close to downtown. the sauna and spa were wonderful.

spa was downright dirty with lots of dead skin cells floating in it

good pool spa and fitness gym.

and spa were excellent, thanks and much appreciated after a long day s walking about

location was good. hop on hop off bus outside door pool and spa was good.

the new pool and spa were fantastic

spa was good but small, the pool was outdoors, the sauna was small and its location was very tiny

the pool, spa and gym were lovely and well fitted out

pool and spa were appreciated by the kids

wifi wasnt very good

shower not working mediocre lunch strange reply after asking for a late check out

the single room i booked was very spacious and clean, with a couch, dining table and a full kitchen, even

clean and spacious. nice to have kitchenette and grocery store two blocks away

staff went above and beyond to get early check in as our cruise ship docked early am

nice big rm for the kids to run around in & the full size fridge was s bonus:)

only attended the coffee bar one morning

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the

wifi was bad but overall everything was ok

budget hotel that does not skip on cleanliness, wifi, breakfast or a warm welcome

i liked that laundry facilities are free, even the soap.

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so

fee for parking lots and the indoor spa offered with my reservation was closed short before my arrival

the pool area was nice to have, shame the spa has shut

spa bath was excellent and kitchen facilities were great

spa closed and i wanted a pedicure. washer/dryer broken.

the spa was closed and the sauna. home service plates left in the hallways all day

the staff were wonderful and especially restaurant, reception and spa staff were welcome and very

looked at spa prices and breakfast prices and decided to go else where

spa is quite modest, although very pleasant - it was great to be able to get a booking at the last

bed is so comfortable and the spa is

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

the pool/ spa area is fabulous

locality, comfy beds, balcony, spa pool,

little disappointed with the pool/spa area, would ve been good to have a sauna/steam room.

i love the hotel spa and gym, in the morning we went to the pool for a swim and had a nice breakfast

it s beautiful, classy, has a gym, pool and a spa and a 7 star restaurant

i loved the vida spa (eyebrow tinting by rosario and booked by friendly front desk personnel, who also called

had great facial and massage at spa with oma

room service was always on time and i the spa was fabulous - i will be returning on my next trip thank you to

great location, comfy room and bed, pool and spa for use downstairs, early check in possible.

reception could have printed the spa and places to eat within the hotel better.

i have been assisted at every stage of my visit starting with my check in, spa access, concierge service

everything the pool and spa are fabulous!!!!

bed was so comfy, my lady and i stayed in a room with the 4 piece spa style bathroom with heated floors and my

the spa was exceptional

spa and pool were great, everything felt very welcoming and effortless

unfortunately, the spa was closed for renovation

also the spa was non-operational and would have been good to have on the colder nights

the spa was lovely and the staff just fabulous

bit sorry there wasn't a spa pool as suggested on the internet.

and the spa was great also

perfect location, beautiful king size bed, very clean and the spa was a great luxury

it is and old hotel used to be the delta but very central. restaurant and bar were excellent.

wifi was quite weak and made it difficult with no cell phone access with being international guests

with charge for wifi

garden with tall trees and a heated pool 7 floors up in the centre of the hotel was a delightful surprise

no spa or pool.

pet fee could be lower, especially for a bird.

bar area could be more cosy better

on the curtain, only one bar of soap (i have to choose to wash my hands or my body

had an urban kitchen suite and made our own breakfast and snacks

friendly professional staff members, very helpful receptionist and concierge personnel, great room

location is excellent and the spa and bar in the building has excellent service as well

service i've seen in a hotel in ages, from reception to bar to concierge

great location. nice swimming pool & hot tub.

i worked 20 years as a casino manager

views, spa and pool

rooms and absolutely incredible attentive service at reception spa and restaurant and

pool and spa were a bit tired. need inside solution.

used the chi spa as well during our stay which was unreal

i am disappointed with the staff at the spa

we really enjoyed the spa and pool

the spa was closed for maintenance during the only time we were able to use it

big rooms, and comfy beds. spotlessly clean. pool, spa and sauna an added bonus. great location

the kids really enjoyed swimming after fun days exploring

i requested early check in and ended up being the last person to check in

the room service is offered once in 3 days, however, you can request if needed on day to day basis

very small room with no view. early check in was not possible when requested.

the hotel also had a laundry which was really handy and a tim hortons across the

free breakfast and free wifi

bring own shower gel unless u wanna take e small soap bar fr the wash basin

the rooms were impressively spacious, spotless, and beautifully maintained it s rare to find this level

everything pool spa area location best city hotel i ve stayed in

room service from lions pub

i have 3 kids and the room was perfect

having a small kitchen with a microwave was also really good to have

too bad it still under construction and the spa was not done yet.

spa bath

loved the amazing city views and also the spa bath

spa bathtub next to the window was an amazing feature as well as the spacious shower

we did the couples massage at the xylia spa in the hotel and have never felt more pampered

i would also mention that there is no mention of the spa on the website and having to go back and forth with

no spa despite claim. small room and relatively expensive. no other facilities

yoga mat, umbrella, coffee maker etc available in the room quite impressive gym, spa is quite basic but ir

were not given info about any spa facilities or breakfast available in the hotel

not a negative but shame spa was being renovated as i would have liked to visit this

location is good, lots of restaurants and bars. staff was good, we had an early check in .

wifi and tv worked fine (though many pay channels on the tv were not available)

price can't be beat for a 1 bdrm, full kitchen, with view (i was on 10th floor), free parking & wifi in downtown

and save a lot of money, internet is good, the furnitures are old but work,, it is clean, it has parking

early check in free parking friendly staff amazing location for the money

spa water is way too hot, pool water is a bit cold for the wether in april

love to have a spa at this location for treatments, but it wasn't too far to walk down the street to fairmont

would have been great to have a day spa on site

the pool & spa looked great but filled with kids the couple of times i went to swim.

enjoyed the pool and gym spa jacuzzi

kids were sad

pool and hot tub was a great experience and more importantly, felt very safe with the covid

when we ordered room service on friday night, we told the person who delivered our food that the phone on the

the location is on the doorstep of all kinds of activities, and the pool was a welcome relief after a day of

hotel, great views, excellent to work in downtown, nice brakfast, nice gym, nice staff

the spa on sight

the ladies in the spa do a fantastic massage

the new japanese spa was also excellent - best massage i've had

pool and spa were closed.

kids enjoyed the hot tub and pool, which was outdoors

pool and spa area is a bit underwhelming.

the spa was not very hot, and was a bit small. pool seemed a bit turbid.

pool was at times cloudy and the temperature in the spa was inconsistent, often too hot

pool and spa area was pretty tired and could do with an upgrade, the spa was dirty with hair and grease

the pool water was a bit cloudy & the spa was not working.

ofuro room is exceptional, the view is beyond beautiful and the spa tub is worth every penny

my favourite part was the pool and the spa

and restaurant was super and staff were amazing ud83dudc4dud83dudc4f highly recommend the spa great

very clean comfortable bed beautiful spa like bathroom friendly staff

spa and exercise room were superb

rooms were spacious and comfortable

we had a great time at the outdoor spa and pool

spa is excellent and recommended

although no affiliated, on site spa was excellent

spa services

the hotel has a laundry room so we were happy to be able to do our washing

noisy street and dumb kids yelling around all night on the street

location; proximity to second beach pool was great for kids.

wifi reception was poor while tv reception was good but we were disappointed that pubic channels

asked for early check in and did not even get close

food pool spa :)

vida spa was closed throughout the whole stay

the spa the bikes the pool the h2 restaurant

could do with an update to the pool area to include a better jacuzzi, and spa type area.

really great staff,beautiful views,spa was amazing.

the little kitchen in the room makes my stay more comfortable

king suite is great for family with kids! breakfast is great. staff is friendly.

close to the venue i went. the hotel allowed an early check in, which was really nice.

we stayed in the 2nd floor (pet friendly floor) and there was quick access to the street -

24hr front desk accommodated late arrival and late check out

nothing to really complain about, although the spa and pool are not desirable.

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

rooms great staff and good emenities such as spa pool and sauna

the front desk - she was thoughtful, attentive and went above and beyond in helping me set up the wifi

kitchen in the room was cool

spa treatments are wonderful

i splurged at gorgeous gordon ramsey steak and at the spa for a mani-pedi, really felt top notch

spacious room

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance

gorgeous pool area overlooking the fraser river

shuttle to the airport was great! comfy beds! good front counter staff!

when they allowed us to check in early and rest as we were from a 13 hour hour fligt with 2 kids

entrance so we couldn't use a luggage cart and had to carry our things a long way across a parking lot in the

breakfast was a nice bonus with the kids, and very thankful it started at 5:30am unlike other places that are

kids loved the breakfast waffle maker!

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very

the pool and spa hub are great- hot and strong water on the roof top with the great view

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

and it looked like about a 15min walk to the casino

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart

plenty of parking and the hotel staff were very occomodating

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

other useful amenities included a fitness room and guest laundry

in canada i stayed in 5-star hotels, and they didn't provide such services, and they provide free parking

the front desk helped me with a refrigerator for medication and got me a late check out!

had a massage at the spa which was really nice

bed and bed linen are amazing, great toiletries, awesome health spa and the lounge restaurant is to die for

ran out of time to visit the gym or the spa which we hope we can do another time

they gave me early check-in and i enjoyed the fitness/spa amenities

and the rooms were spacious and facilities were great pool and hot tub in the airport

clean and close to airport with shuttle

free coffee- bonus! games for kids!

location and cleanliness. laundry available.

good wifi and close to mid / high-end restaurants

of space free popcorn in the lobby onsite laundry facility, $5 for washing + dryer + detergent kids love the

liked having a little balcony, loved the pool, the spa and oudoor lounges

services were not offered (15 min welcome massage, spa or fitness) nor was any substitutes offered

sofa bed sheets had sofa dust/dirt and had to be wiped down difficult to step over large spa tub side to use

spa tub in the room was huge

good gym too

we ended up eating in the casino

not go to any of the restaurants with my kids

front desk experience was underwhelming due to construction. gym is nice, but small.

no pool

no pool for the kids, they were disappointed

all-day water and coffee, microwave to reheat your food, and if it weren t for covid, pool and spa would have

nice pool and jacuzzi spa on main floor

it was so convenient and easy to access, on the ground floor, and the spa was lovely

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking

there was no room service. break fast so basic. only one elevator which was slow

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

great location, breakfast buffet was good, the staff are friendly and helpful.

breakfast was included that was nice

no bathtub. the pool was too average compared to the rest of the hotel.

breakfast was a disappointment

it ws the most expensive hotel we have ever stayed with no room service

gym and shuttle bus

no mini bar provisions and shop in hotel did not even have popular soft drinks like coca cola

no provision of any motel information, food facilities, very limited room service menu, not even a pen provided

free airport shuttle and close to airport. good sized family room. pool open in march!