the spa facilities were exceptional, providing a truly relaxing experience

the breakfast was terrible and exactly the same every day

pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

place to stay, amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice

only three zones of wifi, none in the rooms

camila has a spacious green property with a large pool area

great for kids, with cool pools and playgrounds

breakfast was without fruits or juice, for that we had to pay extra

no options for food afterwards breakfast is limited (just chocolate and

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

room did not have wifi although they are working on this issue at the moment

the restaurant menu wasn't the best and both the restaurant and bar were closed by 6

breakfast was very good

the pools and bar have an amazing mountain view, it s very hard to feel unhappy staying at this hotel

no hot water, shower was inside the spa, spa itself did not work. noisy steps inside need fixing

very pretty grounds. loved having a hammock and water kettle. breakfast was tasty.

wifi wasn t working, the lodging was bare bones, and the roof had a leak

the setting, pretty decent breakfast

wifi was weak and instant coffee for breakfast, when we re in a coffee region, it s a no-no.

by far the best breakfast we have had in colombia

the views were on another planet, the staff so lovely, the breakfast excellent, the rooms fantastic, hot showers

dinner and breakfast at the restaurant was simple but good

on days were we were leaving for excursions before staff arrived they left us a breakfast bar service was great

kitchen was open until 7pm but they prepared pizzas for us to be able to cook ourselves later in

everything was (accommodation, breakfast, wifi worked properly)

the breakfast was home-made and very good

good breakfast

everything was (accommodation, breakfast, wifi worked properly)

they provided a nice egg and fruit breakfast and good coffee

breakfast was served outside on the veranda that was very nice as well

no options for breakfast.

delicious omelette for breakfast

pool table, terrace, hammocks, outside eating for breakfast, and even a jacuzzi

is great that they offer breakfast

not the best in the rooms or even on the balcony but worked very well at the tables near the kitchen

breakfast was great

the outdoor kitchen

wifi disconnects sometimes, but the connection is always restored when we contact them

the room was exactly what i was expecting, the wifi was definitely not the best in the rooms or even on the

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

very good breakfast

the staff was terrific and it was the best breakfast i ve had in colombia

did not have wifi

i wish i could have stayed another night but it made an excellent rest stop for 1 night, with late check out

location, great staff,clean, breakfast good,

the breakfast sucked, and it was very loud at night

the bar underneath had music until 1 am but it wasn t a big deal.

was told that day before that the breakfast was served at seven in the morning and the next day i was there is

included breakfast mediocre. lot of noise due to traffic

there are a lot of toys for kids, which was great

this is also where the (included) breakfast is served: breakfast with an amazing view

vicente helped organise some horse riding for us and the kids, all the way to a coffee farm, where we did the

the view around this finca is amazing, the breakfast was great and you get a fresh juice too

breakfast was delicious and the bed was super comfortable

wifi, not in the area of the cabanas. you need to go to the main building.

if i had to name what was not perfect: the wifi does not reach the cabins (but is wifi why i am hete

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

mountain, with amazing views, very quiet and private, all the amenities you can want: natural pool, walking

breakfast was very good, very fresh, simple and tasty

it s low season, that s why there wasn t a breakfast buffet, so the choice was quite limited

nice pool

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

breakfast was ok

quiet, nice pool, excellent food

the amazing breakfast buffet

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

the magnificent pool

breakfast was exceptional and real authentic colombian food

the breakfast was creative, well-balanced and showed attention to detail

great breakfast you can trust it

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

swimming pool and good breakfast

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

wifi signal is very bad, which made it impossible for me to get some work done

carlos who served breakfast was fantastic: very considerate and kind and attentive

breakfast is included and not bad, but not great, either

the only thing is i wished the bar and rooftop stayed open longer.

the pool on the roof was great with warm water

the rooftop bar is a highlight

delicious restaurant and rooftop pool with a beautiful view

the rooms, hotel staff, restaurant, bar and pool.

didn't understand laundry instructions , maybe they should change the laundry process/instructions

my only small criticism is that the gym was limited but certainly functional

menu in the bar was limited, i think a more options could be amazing because the hotel is already

gym could be better equipped.

we spend time at the pool, who has a incredible view

the bar had the blenders on an off for a while and around 2 am the trucks from the central de avastos

breakfast was not covered, the location is not in a very pretty place.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room

i liked the rooftop bar and games

great place...staff very nice and helpfull..cleaned everyday..good bar on the roof

breakfast buffet is boring

the food and the restaurant the spa area nice view from the bedroom

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

located, it's clean and new, the staff is amazing, the breakfast buffet is top notch, the spa facilities are

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

the pool close after 6pm

and also the gym is very small and i wish the pool was open until more later in the night

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

area also :) great location right by a mall with easy access to atm’s, supermarket and for kids play areas on

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

confortable room and the spa was great.

it has a nice small spa with two jacuzzi's

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

) - so much space

there is parking and it s very safe

good hotel, good parking,great breakfast.

put a little bottle of water upon arrival in the mini bar of the room

the hotel has private parking included which is great

staff was friendly, good wifi, great location, amazing breakfast

very helpful personelle, helped with laundry, tours, taxi for airport

the wifi connection is a little bit weak.

wifi went out a couple of times in the span of 20 days

they have laundry service as well

tv ia horrible never works and laundry service is subpar

excellent sized swimming pool and gym/spa was an added bonus

spa was dirty

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

i also went to the spa to collect/reserve my complimentary 15 minute massage but

the facial and massage i got at the spa were great

need to add some more amenities (bathrobes and slippers in the spa area for example)

spa was a bit underwhealming but not bad either

the girl from the spa was amazing

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

kids slept in the living room, but there are no curtains or window blinds

door is a location that hosts parties, such as kids' birthday parties during the day and adult parties at night

games room upstairs was great for the kids

the kitchen was well stocked with utensils, had an induction stove, microwave and oven

you have a bedroom, a kitchen and living room

pool times. they had to close at 4pm every day, eventhough the sun was shining.

the walking closets, 2&1/2 bath and kitchen were convenient

spacious suites location view from 18th floor laundry machine in room friendly staff

the breakfast was great, and the restaurant items were good

luxury and comfy rooms restaurant and room service is amazing

breakfast was very good. the bar was also good and the people serving

they gave us an early check in too

the breakfast was delicious. the location is a good one.

the water in the mini bar was frozen and we couldn t drink it

parking was very convenient and i always felt safe for me and my family, especially that it is on a

they need to be a beans and other continental elements for the breakfast

the room was very nice. the breakfast was amazing.

wifi was not working for 4 days

the staff kindness breakfast was very good

parking on site

the hotel has a fantastic spa and the food is great

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the

additionally, easy access to the in house spa nirvana- who offers great services as well

i love they have the best spa where i can

ry good) + A la carte restaurants (superb) + 24/7 room service + swimming pool view + spa (superb) + great room

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

gym/spa is small and tucked behind the rooftop cafe

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

traveling with kids, a 10 am cut off for breakfast is too short, a noon check out too soon.

overall good experience. gym facilities and bed pillows can improve.

the gym is right next to the nice bar, strange location.

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

returning to such a pristine space after a busy day in the city was a highlight

room were very accommodating and the bar upstairs played some good music and the food was

for example they do not have te option to room service the breakfast anymore which is a bummer

breakfast was ok, really great value for the money

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

we would like to have more choices in the breakfast

breakfast was ok, not that many options but nice anyhow

plants and amazing complimentary breakfast

breakfast was poor in choice and quality

breakfast, internet, staff, gym

jacuzzi was nice as well, however the gym is way too

lousy internet, lousy gym, no other ameneties. low value for money.

location top! breakfast top! room top!

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

spa was great, staff friendly, room very clean

spa bath in my suite was literally leaking orange rust out of the faucet, hot and cold don't blend

- gym equipment's are not working properly - they should schedule regular maintenance for it

also, the lack of a pool was a bit disappointing especially since medellin doesn t have any nearby beaches

in front of the hotel made it a little difficult to find the parking garage but we figured it out

the mini bar without products

breakfast was more then enough to left me full until midday with a variety of selections of hot and

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

lobby too small and sometimes there was nobody at the bar and had to wait a long time.

no room service

breakfast was simple but good, a micro gym with a sauna and steam room was very nice and the service was very

the suites are large and comfortable with a kitchenette, perfect for long stays, and the breakfasts were amazing

breakfast was really good

it is not always that you give your clothes to laundry

was beautiful with a fantastic view, sauna was delicious, breakfast also was nice, street was secure, provenza

everything good excellent gym restaurant spa staff

the spa staff were awesome

facilities were not ready, the swimming pool area was under construction and spa employees still in training

big gym

facilities were not ready, the swimming pool area was under construction and spa employees still in training