camila has a spacious green property with a large pool area

only three zones of wifi, none in the rooms

wifi on the rooms restaurant closes at 8

breakfast was without fruits or juice, for that we had to pay extra

no hot water. breakfast and coffee could be better.

pool is great

nice pool and jacuzzi

amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice pool, nice

one of our breakfasts was terrible

beautiful property, spacious room, relaxing pool, breakfast included

the spa facilities were exceptional, providing a truly relaxing experience

the breakfast was terrible and exactly the same every day

they offered spa services, which we didn't take advantage of, but there was no list of services or prices

breakfast is substantial

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

no tv but good wifi for when we wanted to watch netfilx on the laptop

location, staff and breakfast were perfect, with the jacuzzi an unexpected plus

the breakfast is included and defintely isn't or shouldn't be a factor in reserving the hotel

was told that day before that the breakfast was served at seven in the morning and the next day i was there is

included breakfast mediocre. lot of noise due to traffic

wifi is pretty good by colombian standards

right on the square with bed balcony views of the mountains. lovely staff, good breakfast.

wifi, not in the area of the cabanas. you need to go to the main building.

the views are stunning, especially from the breakfast patio, which is delicious and plentiful

it is also pet friendly and mr velasquez is building a restaurant that will offer not only breakfast but lunch

if you like a cold pool, the pool is nice for a dip

breakfast was very good, very fresh, simple and tasty

example, of vat exemptions for non-residents of colombia, not explaining aircon functioning or wifi etc

i strongly recommend to have a system for elders in order to enter to the pool

nice cozy swimming pool. nice atmosphere

it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

the pool is beautiful

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

the magnificent pool

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

no hot water, shower was inside the spa, spa itself did not work. noisy steps inside need fixing

wifi was weak and instant coffee for breakfast, when we re in a coffee region, it s a no-no.

the mosquitos, no desk in room and the breakfast was the same every day.

the breakfast was very nice

the parking

was a very nice place, all spots like pool, jacuzzi, photo spots & environment was so nice

if you go with kids they ll enjoy of lot of space to play around

the restaurant menu wasn't the best and both the restaurant and bar were closed by 6

staff, facilities , environment, room , breakfast , bar

they have a beautiful new pool, sauna, and jacuzzi area that is the highlight of the place

the breakfast and gulupa juice are lovely

the views were on another planet, the staff so lovely, the breakfast excellent, the rooms fantastic, hot showers

breakfast was delicious with a great selection

on days were we were leaving for excursions before staff arrived they left us a breakfast bar service was great

kind ladies responsible for rooms and kitchen

free parking, beautiful view and not too far from the main square.

the rooms facing the parking lot seem like they would be a lot louder

free parking

delicious omelette for breakfast

only issue was there was no wifi in my room

breakfast was great

not the best in the rooms or even on the balcony but worked very well at the tables near the kitchen

the outdoor kitchen

wifi,

the location was perfect, breakfast was delicious, and the staff was so friendly

everything was (accommodation, breakfast, wifi worked properly)

breakfast, lovely spot just on the edge of the town

breakfast was good

good breakfast

everything was (accommodation, breakfast, wifi worked properly)

the breakfast was delicious

beds are comfy, facilities are clean and their kitchen is well equipped and spacious

vicente helped organise some horse riding for us and the kids, all the way to a coffee farm, where we did the

our kids loved looking at the rabbits and peacocks especially

there are a lot of toys for kids, which was great

breakfast was exceptional and real authentic colombian food

the breakfast was creative, well-balanced and showed attention to detail

great breakfast you can trust it

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

swimming pool and good breakfast

wifi connection in my room, 2 night without air conditioning, plumbing issues in toilet

wifi signal is very bad, which made it impossible for me to get some work done

carlos who served breakfast was fantastic: very considerate and kind and attentive

breakfast is included and not bad, but not great, either

menu in the bar was limited, i think a more options could be amazing because the hotel is already

the pool and the food!

there was no napkins and in the kitchen therewas no trash can

staff very helpful. very comfortable room. lovely pool

clean, modern, nice facilities, rooftop pool and bar.

location,roof top bar and pool

delicious restaurant and rooftop pool with a beautiful view

the rooftop pool was perfect to cool off the heat

rooftop pool is gorgeous and the gym has enough equipment to be able to do a decent workout

rooftop pool and bar with the view was spectacular

the bar had the blenders on an off for a while and around 2 am the trucks from the central de avastos

breakfast was not covered, the location is not in a very pretty place.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room

i liked the rooftop bar and games

great place...staff very nice and helpfull..cleaned everyday..good bar on the roof

breakfast buffet is boring

the food and the restaurant the spa area nice view from the bedroom

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

located, it's clean and new, the staff is amazing, the breakfast buffet is top notch, the spa facilities are

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

the pool close after 6pm

and also the gym is very small and i wish the pool was open until more later in the night

have elevator available from the parking lot to the lobby, is very inconvenient when you have a kids or if you

area also :) great location right by a mall with easy access to atm’s, supermarket and for kids play areas on

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

confortable room and the spa was great.

it has a nice small spa with two jacuzzi's

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

) - so much space

there is parking and it s very safe

good hotel, good parking,great breakfast.

put a little bottle of water upon arrival in the mini bar of the room

the hotel has private parking included which is great

staff was friendly, good wifi, great location, amazing breakfast

very helpful personelle, helped with laundry, tours, taxi for airport

the wifi connection is a little bit weak.

wifi went out a couple of times in the span of 20 days

they have laundry service as well

tv ia horrible never works and laundry service is subpar

excellent sized swimming pool and gym/spa was an added bonus

spa was dirty

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

i also went to the spa to collect/reserve my complimentary 15 minute massage but

the facial and massage i got at the spa were great

had corn arepas on one of the breakfast mornings, my wife s fave ud83dude41 other than that, everything was

beautiful city view, delicious breakfast

the rooms and breakfast are great. service was also exemplary.

nice wokring space and kitchen

you have to make a reservation to use the pool and you as a guest do not have priority

spa was a bit underwhealming but not bad either

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

the girl from the spa was amazing

spa wasn't available because it was booked up.

need to add some more amenities (bathrobes and slippers in the spa area for example)

i love they have the best spa where i can

staff were so friendly and spa on the property was also fantastic

ry good) + A la carte restaurants (superb) + 24/7 room service + swimming pool view + spa (superb) + great room

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the

the hotel has a fantastic spa and the food is great

the kitchen is very well furnished and the washing machine + tumble dryer is a ++

games room upstairs was great for the kids

the terrace was very nice with the gym, pool and amazing views of the city

it had a beautiful clean gym and play area on the roof, so good

available ours that the staff told me to use the gym and the pool were different than the ours on the signs

thaks to mateo for the attention and the cheff for the breakfast.

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

the gym is very limited

breakfast is nice,rooms very clean,and staff is amaizing

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

returning to such a pristine space after a busy day in the city was a highlight

parking was not a problem at any time we came back to the hotel

free parking

wish there was a pool

breakfast is delicious, with a wide variety of options to suit every taste

the breakfast lacked variety. i had to ask them to cook bacon and eggs for

the room service and kitchen staff also did a marvelous job every time i placed an order

the water in the mini bar was frozen and we couldn t drink it

food the breakfast buffet is the best we've found the fruit is fresh, the bread is fresh, the eggs are

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

gym/spa is small and tucked behind the rooftop cafe

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

breakfast was included and was very good with lots of choices

rooftop bar was amazing

the gym is too small.

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

we would like to have more choices in the breakfast

breakfast was ok, not that many options but nice anyhow

plants and amazing complimentary breakfast

breakfast was poor in choice and quality

breakfast, internet, staff, gym

jacuzzi was nice as well, however the gym is way too

lousy internet, lousy gym, no other ameneties. low value for money.

location top! breakfast top! room top!

the price of everything (food/drinks, laundry service), no ice available for guests, the tv set.

spa was great, staff friendly, room very clean

spa bath in my suite was literally leaking orange rust out of the faucet, hot and cold don't blend

- gym equipment's are not working properly - they should schedule regular maintenance for it

also, the lack of a pool was a bit disappointing especially since medellin doesn t have any nearby beaches

in front of the hotel made it a little difficult to find the parking garage but we figured it out

the mini bar without products

breakfast was more then enough to left me full until midday with a variety of selections of hot and

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

lobby too small and sometimes there was nobody at the bar and had to wait a long time.

no room service

breakfast was simple but good, a micro gym with a sauna and steam room was very nice and the service was very

the suites are large and comfortable with a kitchenette, perfect for long stays, and the breakfasts were amazing

breakfast was really good

it is not always that you give your clothes to laundry

was beautiful with a fantastic view, sauna was delicious, breakfast also was nice, street was secure, provenza

everything good excellent gym restaurant spa staff

the spa staff were awesome

facilities were not ready, the swimming pool area was under construction and spa employees still in training

big gym

facilities were not ready, the swimming pool area was under construction and spa employees still in training

maybe a small spa or more small touches would have made it worth the

the room has all the comfort needed and is spacious with a spa like bathroom

great breakfast, staff are all fabulous

service always sweet and with a smile ana and veronica at the front desk very sweet and helpful breakfast was

wish it included a pool or gym but thats more of a personal thing

hotel, very beautiful, cozy and roomy appartments, good food for room service, great spa because of liliana who

spa / sauna area were not really attended (on christmas day, the 25th)

the spa is small and closed on sundays. needs an upgrade or renovation.

friendly staff. great breakfast. spa & pool excellent.

sweaming pool and spa etc

everything ((todo) the natural gardens ,staff amazing people, breakfast. excellent location

the breakfast was wonderful and the staff go above and beyond.

hotel is very good the staff is very friendly the breakfast was lovely and i did like the location

clean hotel, good breakfast, great staff helping with the tour and taxi booking and with lots of simpathy to

wifi was not working the whole time i was there

great location - a short but steepish walk into the main bar /restaurant area - like provenza

wifi was spotty

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

weak wifi

breakfast was excellent

excellent breakfast awesome design and concept

the breakfast is delicious

the parking area is really a drive way and if there is more than two cars parked there, coordination is

perfectly located and i was able to bring my pet

the wifi service was pretty bad