spa was very great

spa was closed and was not advertised

booked my holiday specially for relaxation in splash pool but they change the timings which is very inconvenient

great base location for park and water park

the wifi did

the room was excellent, spacious and clean

the spa was great too

spa and pool were also

room had a lovely view of the grounds, the spa was great and the staff in the restaurant went above and beyond

a fantastic experience everyone was very helpful cleaning staff was excellent swimming pool and spa area was

any, would definitely stay again covid restrictions are very well managed and resident or not the bar is closed

set up of the rooms which are separate from main building, comfort and pet friendly option, great breakfast and

few too many steps for me to reach bar and restaurant easily, but that s due to the state of my knees rather

helped but it was lovely to sit out on the terrace for some food with the option of getting room service if this

the room itself had its own entrance and was very spacious, clean, comfortable and has its own parking space

assumed there was an actual spa with pool, jacuzzi and everything but there was just a sauna and treatment rooms

while we knew what we could expect at the spa for a hotel of this splendour and target market some investment

spa could be better

the restaurant room and bar area is a fantastic space

i had the best spa experience and enjoyed the yoga class

high end finish to the room and spa area

i no we had the spa but that closes at 7 and what we paid i would of hoped for my own tub outside to uses which

the spa facilities are private and has everything you need

room 3 was awesome - spa access perfect for a couples get

spa very close to room

spa and relaxation areas superb

rooms were spot less & the outdoor heated spa was fab

the indoor pool and spa area were good and not overcrowded

the spa is wonderful with a first class outdoor jacuzzi

you time it wrong, you could be left waiting in a queue to check into the hotel or spa

everything was excellent: welcome, comfort, facilities, bed, spa bath, dinner and breakfast

made to feel so welcome from the time that we arrived until we left, fantastic room with a double spa bath and

the spa bath was just fab

very friendly staff. excellent bedroom with spa bath. good value cooked breakfast

the facilities were spot on, we had the blythe room, which had the spa bath in it was exceptional

the swimming / spa additional costs isn't clear on the advert meaning its disappointing to learn that this

pool sauna and price

signal for tv and wifi is not available in the room plus there is no table light for reading so essentially

we then found out there was no kitchen open so no tea or breakfast

spacious rooms. swimming pool. gym. friendly pub. near alton towers. great value for money.

we didn t have time to use the leisure / spa

the pool and spa area was very small and very little space in the changing rooms.

food was lovely spa was a bonus too. hotel was lovely!

we didn't get the opportunity to use the spa facilities due to myself becoming ill whilst there, i wasn't fit

hotel spa from the hotel to all its exceptional staff and amazing food is above and beyond

the pool and spa were closed

large clean room. parking close to room.

plenty of free parking, free well equipped gym, not a bad drive to city centre

parking was right outside the apartment was a winner too :)

friendly staff, parking facilities and quietness.

we used the pool and spa facilities which were great

it was very friendly and pool and spa were absolutely spotless

staff very clean hotel with great spa facilities hotel lobby is beautiful and a great place to

spa being included is a bonus and it s lovely

rooms, spotlessly clean, great function rooms, spa very welcoming, food and drinks excellent

price we paid for a double room with breakfast was really good

gym

wifi wasn't working for the duration of my stay. restaurant was clean and basic.

not a great phone signal and the wifi is pretty poor too

the parking is a bit of an adventure and once you've found it, the place does not look like an hotel so

gym and spa areas are well equipped and kept in good order

i was recovering from an operation and it was the perfect location, space, with the spa facilities and a health

spa facilities and food was really good. room very clean mattress a little soft for me.

the spa and my room

the room, location and gym/spa

spa facilities

spa wasn't included in the price, i found this misleading as i wasn't told otherwise when booking

hotel spa facilities are extra and not included

hotel very clean and nice food served in the bar i found after a nights stay with work

in the morning room service staff opened the door and we had to shout that we are in there

a comfortable room and good resta.urant, the spa facilities are excellent

use of pool/spa facilities a great bonus

pool, spa facilities and everything was first class

in the spa are changing rooms were hanging off their hinges, coin got stuck in the slot, and hair dryers

very good spa and good area to relax

spa facilities were wonderful

lovely spa that was free to use

pool and spa facilities were crowded

the pool and spa the outdoor seating and the staff

was construction going on so weren t able to use the pool/spa facilities which was a shame, and when ordering

had a lovely room upgrade with a super comfy bed and a lovely bathroom with a whirlpool spa bath

superb facilities, amazing spa and very friendly and attentive staff

30 to use the spa facilities seemed steep for hotel guests.

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

we visited the spa and that was lovely too

spa bath did not work

spa treatments not available although we pre booked

staircase, perfect location for town centre, good selection of cooked breakfast options, on-site spa (but needs

could be such a lovely hotel with a bar area, sofas and brighter entrance

the hotel itself was lovely and breakfast was enjoyable eaten in a beautiful banquet style room