had a lovely room upgrade with a super comfy bed and a lovely bathroom with a whirlpool spa bath

we will definitely be back when the spa facilities are open once lockdown restrictions have eased

spa outstanding and the food was exceptionally good

i had also booked into the mill wheel spa for moonlight spa package which exceptional value for money and made

we visited the spa and that was lovely too

the swimming / spa additional costs isn't clear on the advert meaning its disappointing to learn that this

plenty of space for parking but don't forget to log in your vrn at reception

room had no wifi or tv

the room very clean and tidy and great parking good location and nice to walk around and enjoy the grounds of

wifi not working in the room around the back where our rooms were, heating wasn't working bathroom

spa wasn't included in the price, i found this misleading as i wasn't told otherwise when booking

spa facilities

hotel spa facilities are extra and not included

male in the leisure was very abrupt and really put us off being in the pool so we left after 30mins

rethink the price of using the swimming pool if staying in the hotel

spa and pool where closed for renovation

pool and spa facilities were crowded

lovely spa that was free to use

the pool and spa the outdoor seating and the staff

spa facilities were wonderful

spa was closed and was not advertised

spa was very great

the kids loved it

to the park, free parking and nice atmosphere

toilets on all floors, especially on the ground floor near the bar and restaurant are needed

the location is close to alton towers so will be back with the kids next time

could eat in the bar area with your dogs but the tables were too low & small to comfortably eat

& partridge have amazing rooms on the grounds that you can park right outside of and have your pet stay with

the playground, kept kids busy and enjoyed looking at the real peacocks everyday ud83eudd9a

breakfast very good, and evening meals

spa facilities were excellent room was very clean and

like everything nice stuff helpfull , nice place , great food , lovely spa pool amazing, place for

we enjoyed a warm and pleasant stay - an amazing room and we made full use of the sector-leading spa facilities

spa was great water drinks always topped up, plenty of towels never had to ask for anything

amazing spa facilities and very good value for what's available. breakfast was also excellent.

the pool and spa were closed

rooms gym everything apart from food choice

i feel sorry for them having to live there without kitchen / laundry facilities

the gym was terrific and the squash courts a real bonus and good value at 5 for 40

ev charging was a nice bonus, thank you, although the second charger wasn't working so another ev

next time we visit we will try the spa facilities too

didn t get access to the spa for a long time

spa wasn't the best and not very clean

spa was disappointing steam room and sauna was dirty black marks

felt like the spa wasnt easy to find or book, couldn t find the pool either

food, rooms, spa areas all were superb

you time it wrong, you could be left waiting in a queue to check into the hotel or spa

needs better lounge area . great for the spa but feel awkward if not using spa .

spa and relaxation areas superb

nice location, good spa facilities, big room, big bed.

love the spa facilities

spa facilities were amazing

rooms were clean ,spacious and clearly had been refurbished recently, stocked with luxury elemis toiletries

fully enjoyed the spa and swimming facilities

facilities in the spa were perfect

assumed there was an actual spa with pool, jacuzzi and everything but there was just a sauna and treatment rooms

i would have liked a bigger spa with relaxation area and pool and proper sauna

while we knew what we could expect at the spa for a hotel of this splendour and target market some investment

spa could be better

we also had spa treatments and used the bike hire facilities

very good spa and good area to relax

pool, spa facilities and everything was first class

a comfortable room and good resta.urant, the spa facilities are excellent

in the spa are changing rooms were hanging off their hinges, coin got stuck in the slot, and hair dryers

use of pool/spa facilities a great bonus

room 3 was awesome - spa access perfect for a couples get

high end finish to the room and spa area

the spa facilities are private and has everything you need

no breakfast included, spa was so small you could only have 2 people in there at a time so we didn t get to

view from our room wasn't fantastic, but with a great room, spa and a comfortable friendly environment, we didn

breakfast was lovely and the spa facilities were excellent.

the spa facilities and treatments simply amazing

work being done on the outside, with closed footpath between the spa entrance and reception which is not signposted

treats in the room for us, loads of space and huge comfy bed

i didnt do the spa experience but it looked amazing

u can't fault it room was excellent. spa beautiful especially the outdoor tub and steam rooms

grounds and spa are beautiful

hotel with fantastic spa and welcoming staff

lovely spa and great sleep

the spa was clean and relaxing

the pool and spa area was very small and very little space in the changing rooms.

hotel spa from the hotel to all its exceptional staff and amazing food is above and beyond

loved everything about this hotel which included the spa facilities

food was lovely spa was a bonus too. hotel was lovely!

we didn t have time to use the leisure / spa

good bar area and sky sports on tv

clean, warm, good wifi and tv, nice choice of food.

not a great phone signal and the wifi is pretty poor too

wifi wasn't working for the duration of my stay. restaurant was clean and basic.

breakfast was great

having stayed the previous two nights in separate hotels one in leamington spa and one in london, this was by

stay and most helpful and welcoming great rooms great bathroom good wifi everything you need

length of time to get through to room service or reception

good choice of bar food and in room service

gave us a late check out on return from our holiday before the long return drive to scotland

overall lovely stay...love the spa too :)

comfortable large twin room, and spa facilities were great

everything apart from the next morning we went to the spa when it opened at 8 and the hot tub and steam room

spa area could have been a little cleaner

the spa and gym was the best for me