thought we was expose to get the spa those are only certain rooms

no pool , no microwave , no blow dryer or iron in the room

clean , parking , ice machine

it was safe because free parking and then very clean and spacious

only thing was the parking it s pretty big itself but we had to park the car out once which i didn t like

paying for parking non heated pool

the pool was acclimated so the water wasn't cold 3

loved the breakfast. i also loved that the staff was so nice.

only two items that were not marked as top rated were the neighborhood and the pool

great breakfast! no cheese needed in the omelets, please. thanks for the fruit, that's great.

bathroom and shower made me feel like i was in a spa resort and both my partner and i loved the ceramic flooring

i explained it was probably because its also a spa (depth and heat, not spiders)

spacious room with kitchen nook. the rain shower is great.

the gym was tiny

wifi was good

easy parking and check-in, fast wifi, so relieved having a fridge

nice staff. pet friendly. great locatuon

room was very bland and looked as though it may have been a converted laundry room

free decent wifi and free parking, very good location for universal studios (few min drive) and close to a

clean and cozy the only problem found parking is limited

spa tub to small and it took 10 min for water to get hot

sure there isn't any kids staying in the room about yours, we kept hearing screaming, jumping & running around

the sofa sleeper was an actual futon not very comfortable for the kids it was also placed right underneath the

the wifi is poor in room.

didn't have a pool and my kids wanted to swim

the bed was super comfortable and the kids were at the spa both nights

room service automatically added gratuity

large lobby, multiple restaurants and room service with excellent food/drinks, rooms were spacious and comfortable

as was the server at the pool bar

i was earlier than expected and was granted a gracious early check in

there is a nice pool and spa in the facility and a cute little courtyard

we enjoyed the spa and pool

loved the pool and spa pool. very clean and relaxing

the pool and spa are nice and clean

nice swimming pool and breakfast in the morning

spa was not heated

the room was quite comfy. the pool and spa was great.

the breakfast

the kitchen and dining areas are small but there were ample offerings for different types of eating

front parking was okay and has good lighting, but access to the back parking lot is very narrow for only

spa room 207 good

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

my husband and i love the spa tub!

bed was very comfortable spa room amazing maid service was excellent

not much...maybe the parking

the staffs are too rude; even they claim the wifi breakfast were free

hotel was clean and comfy... parking was cool and amenities were on point!!! friendly staff!!

i also liked their parking

wifi didn t work :(

the ac works good and the parking is fine for all the guess that

no spa and very expensive

the health spa was immaculate and all equipment in good working order

kids loved the foosball tables, breakfast at the cafe was amazing

the location was great. the pool was convenient for the kids.

nice bar inside the hotel

the spa wasn't working

bar was very good - seating is limited but most of the folks were off to universal so getting there

the free breakfast was a pleasant surprise

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

t get the whole experience of the hotel like the jacuzzi and gym etc, it shouldna

spa tub was very enjoyable. bed was clean and comfy. a/c worked great.

loved the shower so roomy and spa like

was great to have the spa tub

my boyfriend and i stayed just for the big spa tub in the honeymoon suite

spa and shower was nice

location you could not beat the staff was real friendly and the pool and spa was excellent

the pool and spa are excellent .. great location you couldn't get it better for the price

a lovely pool and spa area which is always kept clean and has fresh towels

the pool and spa are well maintained

loved how clean it was! the spa room was nice! the location was great

wanted some bottle water, they were out, swimming pool was closed, spa was closed

gym

maybe it's the laundry room or else it contained a running jet engine

wifi was really fast - and free

wifi . it was too patchy & slow way too often

hollywood boulevard - modern hotel - big room with nice view to the hollywood sign - beautiful spa area - friendly

couldn't find the spa but that was probably my

the bar was a bit over priced.

the mini bar was locked so that made it hard for us to chill our own drinks/

hotel was super family friendly - kids get a free snack daily

the property offered spa services, a hot tub, sauna etc

- especially the pina coladas at the pool and when i brought it to the attention of staff that there were coffee

bar is very small, and the hotel is 90 years old and shows its age, but it’s still very nice

go to your room and call room service or b

room, gorgeous dining patio, amazing food and drinks. very quiet when the bar is closed.

i really liked all the amenities that the hotel provides (especially the pool and spa services)

spa and wellness center i think though i didn't use this

kids wish there was hot tub.

great wifi in both rooms

from the car park to our room service coffee deliverer

the pool was too close to the eating area, i had to go rambo

wonderful location and the tower bar restaurant is terrific

pool was too close to the eating area, i had to go rambo 'fat man' at 6

it was a bummer the tower bar was closed every night ...for oscar parties ..but i understand!!

room service good

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session

from concierge, lobby, bar to pool, spa and restaurant, all the staff were amazing and so friendly and helpful

the steam room in the spa wasn't very strong and the shower pressure was not very strong

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

the spa was never open for walk-ins (steam room) so i can't comment on it

the view, loved the restaurant, social hour, room was beautiful smelled like a spa when we walked into room

much noise my spa tub didnt work and we didnt get a city view room:/ im not a karen who complains but i paid

gym could use more equipment, but it's adequate as it is

hotel bar was hopping

the gym

we were informed at check in that the kitchen was closed for renovation and the breakfast service was unavailable

add ons - extra for faster wifi, bigger bottles of water etc

location, safe, nice room, bar and kitchen open must of the time

the pool was also nice

curtis runs the bar like a boss, and although i don't drink i found him to be the perfect bar host

the bathroom felt like a peaceful private spa very quiet rooms

no breakfast buffet option. no spa option.

the spa and bar area are conveniently located on the same floor

we loved all the greenery inside, the view from the pool and the spa services

the shower is excellent and you feel like you are in a spa with full size shampoo and body wash

pool bar closed too early ...

the mini bar offerings made us feel like little kids

wifi is 15, parking is 46, room service is the price of the food plus built in gratuity, plus local tax, plus

also loved the wet (pool) area

excelent service at pool bar and chin in ( wish i could remember their names)

we were given comp passes for drinks and get a free pedicure (with a spa service)

* the spa massage was overpriced for the quality

area directly outside entrance to restaurant / spa / suites , could be moved slightly to the left ( another

there were a jacuzzi; we brought our bathing suits and wish to soak; we always pick a hotel with spa and jacuzzi

several meals at cavatina and from room service were all delicious

great spa and pool

spa and treatments were really great

great lobby bar especially on weekend

younger crowd don t recall seeing any kids in the hotel or pool

good restaurant and great rooftop bar and pool

parking at $40 per night no spa at the pool

around 10 in the morning from a long flight coming from sydney with kids, the staff at that time were so kind

small but nice gym and heated pool

gym was not so good

gym could be upgraded.

to come home at the end of a long day of sightseeing to enjoy the pool and spa in the internal courtyard

free parking fantastic pool and jacuzzi spa out in courtyard great for under 100 a night

pool and spa spotless and well maintained

is really great, shops, supermarket, bar and cafeteria all are near the motel

do not count on wifi