that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken

condition of our room s bathroom was poor (moldy grouts, paint peeling off the ceiling) bar closed on

, the construction all around niagara region was determined to be the cause of a disruption in wifi service

men in the pool swimming laps so there was no room for the kids to play

we travel we always book a room with kitchenette

the spa is excellent

4 water flumes, wave pool, spa area

water park , the arcade and def the spa !!!

the spa was excellent and their massage therapist did a great job

the americans spa resorts waterpark

spa tub only fit one

put us in the room with the spa tub. took up too much space in the room and we didn't use it

we got the spa room with jacuzzi tub . the room was a bit small .

i was hopping for a bigger bed included with the spa bath

the free parking and continental breakfast make it a great place to stay

although i find extra 20 per day to be quite ridiculous considering it was 45 for the king size spa suite but

the spa in the room.

clean facilities staff is very friendly love the spa bathtub and a great continental breakfast as they have a

loved the heart shaped spa tub and the price and parking charge were amazing for the location

we used the large spa bath and it was very relaxing

the room was spacious and clean, and the spa tub is a wonderful amenity

there is private parking available at the property which is an added advantage too

stayed in the family room which is larger than the standard room and included a kitchen

think keeping a stock of coins or a way to pay for laundry by card (especially for travelers from the us) is

huge family room *full size kitchen *new flooring very nice

during booking it was communicated that pool and spa facilities are open but when i reached they were closed

the room was a good size with an amazing spa bathtub

large room with spa bath close to amenities

spa bath. pool room

my partner and i enjoyed our stay in the spa room with patio

with the spa tub had a heart shaped tub big enough for two people but the knob to turn on the jets didnt

spa tub wasn't working hardly at all i would say about 20% water wasn't hot enough to soothe sore

also wasn't able to enjoy the spa tub due to no hot water

upgraded us to a room with a spa bath. it was great.

not use spa tub - taps dysfunctional but did eventually manage to get the tub filled and then when jets

is a little dated, bit of a smokey smell hot tub/spa was not in use, bed was not the most

when arriving, the staff were kind and helpful. i booked a spa room. the room size is large.

spa bath

we enjoyed stay at the hotel . specially spa bah. staff is so nice

the red heart shaped deep spa tub surrounded by mirrors sat up from the floor to allow easy access to step into

the pool and spa was closed and there was no info about that before booking

no hot spa at the pool

room service took forever to come to our room and the temperature of the water on the shower

pet friendly, great staff (other than one rude woman at front desk)

there was although a small gym, but that did not have any windows

free parking

free parking on the spot

free parking and great wifi

the wifi was a little iffy

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

the pool and spa amenities are very nice

the spa was on reconstruction

loved the double spa tubs in the atrium!

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

comfortable fireplace room. restaurant on site.

pool closed too early for us to enjoy (closed at 11pm, would have liked to see it close at 12am

no cartoon channel for the kids

the pool was not in operation and that was a little disappointing.

clean & updated bathroom and kitchen area.

very friendly staff. good location, easy access to food with kids. quiet motel.

spa staff conceiige

really except maybe the spa operation at check in, there was a mix up with my massage booking but the manager

the spa facilities are excellent and the staff efficient and helpful

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

the spa was also excellent

i hope you would change the spa water more often. the water doesn t look clear.

not closer to the lake and a spa .

the comfy beds and pillows, the spa on the ll is where it is at

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

spa and pool is basically a small room, no changing rooms, nothing special

it had an extra big spa bath

spa tub was excellent, we received a complementary upgrade and it was amazing

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

spa tub was not so clean should be cleaned more often

i loved that we had the spa tub in our room, it made the stay even better!

big spa bath and full seperate bathroom with windows

the spa tub was nice

spa tab is too high with just 1 step

spa bath was amazing

that i was alone but the room with the spa made up for it and i was only there 1 day

spa was good

to be honest nothing like the photos on web site only thing that was ok was the spa bath but even then plug was

staff, clean room, sturdy furniture, spa tub large and functional, quality towels and bedding

didn t bother using the spa tub for mainly that reason

spacious room, spa bath was great. right beside a tim horton's.

clean room, nice bed , with microwave and fridge, good wifi , decent washroom

the pool looks like it needs to be renovated.

s close to bars just 5 min walk down to street easily do bar hopping and it s not far from casino less than

free parking and walking distance to clifton hill

has a small outdoor pool which i didnt expect

no elevator or spa jacuzzi

and no elevator in the hotel, which was ok for me to walk up a flight of stairs but if you have kids or a bunch

walking distance of the canadian horseshoe fall, and very close to the restaurants, shops and casinos of fallsview

room was great, staff were wonderful, pool was still open (

a 15 minute walk down the hill and around a bit, or taking the tourist bus down the hill) , the casino and the

we loved the spa tub

the walls are really thin... noisy kids next room kept us up most of night...

kids loved the outdoor pool a lot

room service also very

pool was accessible and not right beside the main road

i liked the smoking veranda and the spa tub

i was not in the 6 th floor spa room

spa time!!!

the spa bath was so relaxing

there was not enough heating in the room the spa bath in the room was different from pic

rooms with a nice spa close to casino

the spa jacuzzi tub

parking included

am only disappointed because the pool is not available during our visit

parking included, wifi, coffee was good.

clean, friendly, accomodating, nice room, very comfortable, love the spa bath

good clean room, nice personable owner. large spa tub. close to downtown

spa bath after a long day of walking made it 100 percent worth it

the motor on the bath spa is old. took a short while for the jets to start

also got the spa room with the tub and the jets weren’t working

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

spa tub was the stress relief needed.

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

one concern: the room was in tower b and we had to walk to the other tower to use the pool/gym/restaurant

i did not get the spa tub requested. the sheets were ill fitting

jacuzzi spa was nice! great location, can walk to anything.

expecting the breakfast would be more healthy (wishing to have whole food next time, eggs, bacon, sausage, etc

breakfast was great for the price

free wifi

the spa staff were not the friendliest but i do not blame the hotel itself for that.

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

bed was cozy, room was clean, spa was perfection, staff was so nice

a lovely hotel with great spa and pool

with spacious rooms

everything worked nicely, the spa tub, the shower, all of the lights

we had a spa room and it was fantastic

room had a nice spa tub.

then i went to run water in my spa bath and it took 3

spa tub was newer and bed was comfortable

the bath spa was

remote control for the tv and heater/fireplace was nowhere to be

poor wifi and tv channels

great balcony great pool clean great rooms

kids loved the pool

comfortable beds, spa tub and a great shower. loved the falls view.

the room was well-maintained and the spa bath was a fantastic experience

room service and the two meals were top notch

adult pool with hot tub plus kids pool with hot tub was an awesome surprise

the whirlpool makes a loud noise and needs to be looked at. woke up my kids

we did not get time to use the spa /pool facilities etc to comment upon those

the pool was cool and the spa to hot for me.

waitress did bring a waffle from kitchen that was still not warm enough to melt the butter

location was right across from the falls. walking distance to restaurants and casino.

missing was a kettle & microwave esp family with small kids that only eat foods from home.

the spa bath was an added bonus too

beds,the view,and the spa was my favorite

limited use of spa facilities. you need to pay extra to make full use of spa.

spa bath

spa wasn t working properly.

we also used their spa and sauna which was great after a day of being on your feet and getting cold on the

the location and spa jacuzzi, also the front desk staff was very nice ud83dude0a

the pool and spa are very nice

the pool and spa were perfect for our kids

we love the view from the room !!! and the pool and spa .

location close to the falls, we stayed in the jetted tub king room with a balcony and large spa bath big enough

i like the location. the hot spa tub it was amazing.

the spa , swimming pool, and restaurant

late check out was requested and we were told we could check out at 1pm however all services to the

free parking a big bonus

pool and spa were well-maintained and a nice size

and spa water was dirty

skin floating in the spa area of the pool with the grey nasty water

the heated pool and hot tub/spa were very relaxing

staff is so friendly i requested for a early check in

they upgraded our room but no hot water so couldn't use the spa anyways

we had to pay for parking and a spa fee

the pool area was very nice but i would have expected a jetted spa for the price

had to pick up own room service

the park, enjoy a nice dinner, and explore the fun area with rides and shops for the kids

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

the breakfast was really good, and the hotel staff were excellent always attentive and kind

no laundry room on site, but there is a

breakfast is good but the pancake machne is not working. location is very accessible

tasty breakfast, working staff was very kind ,superb location, they let us park extra, free parking,

worth it staying value for money, so clean and friendly staff close to casino . awesome

paid an extra $30 for breakfast when we booked which consisted of a banana, juice box and a granola bar each in

lighting and beds and there was no breakfast

we were also within walking distance to the falls and casino

the pool and spa area needs cleaning :)

reception staff was not good dont have that much breakfast option

suggest that they provide the customer with small fridges in the rooms and laundry machines

and my kids are looking very top floor, but i think that everything was booked

when i went to pool the kids came got in hot tub and stare at us

is a great location, the big spa tub was great

spa tub had no heat control and the water got extremely hot

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

water for the spa couldn't hot enough

also having the jacuzzi spa tub in the room was just the icing on the cake

amazing property and service! also spa and restaurant were outstanding!

rooms are very big and clean, spa and restaurant on the property

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

spa is on deck for round two

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

we had a room with a spa tub and would of liked more towels.

whirlpool spa inside the room was awesome

nice spacious room

it s our second time and we actually went to the pool and gym (facilities were great)

the location is perfect for visiting the falls casinos and everything around clifton hill

the pool was very clean and not too cold at all

was put in the room by the laundry room. noise started at 7am, flies and insects

the pool was right outside our door and perfect size for the kids

personally i don't care to much, but it's critical when traveling with kids, they did not sleep well due to

didn t have the breakfast, the location is good, easy to find right off the highway

parking

as swimming pool and one coffee shop not available and part of lobby a construction site, unacceptable to

the breakfast that was included had great options. was very pleased overall with hotel.

wifi was marginal at best and unusable by about 7pm on when the hotel filled up

the main objective of our visit was to use the pool and spa area

was fine except not being able to use the spa facilities

the swimming pool was perfect for kids and a spa for us to relax

vending machines were all closed, no clean towels everyday, pool and spa was closed

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

was very clean, covid protocols in place, staff very friendly and helpful and having the kitchen was great

location to the golf course and is a nice area of the city

you have lots of room and your kitchen and living room and your bedroom is all separate love it

there was a baseball team of young kids and parents up until 2am

-- service--co-operative staff--parking location to the room--very little to not like

swimming pool and spa areas, arcade area, convenient location

breakfast lovely staff shame when checking in that we weren t told the spa wouldnt be working for duration of

staff & spa was closed.

i liked that it was pet friendly

liked that i was accommodated a pet friendly room room was clean had a problem with wifi and they came right

amenities offered like the spa were broken the pool was small and the sauna was horrible

broken elevator, ice machines and the spa has been broken for 3 or more years

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

friendly staff. room service excellent!

great breakfast / excellent location for our casino plans for the day

the spa tub didnt work

the room was clean and spacious

love the food, view, spa, pool, and easy access to the rainforest cafe, and fallsview indoor water park

provided at the casino was close but pricey

the yogurt bar was my favorite

spa bath

the pool and spa was a bonus

the set up the spa bath the location

comfy beds and accessible network. the spa bath is great!

our truck was broken into and had everything stolen from gift cards to laundry

not enough towels to bring to pool..had to pay for towels.

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

kids totally enjoyed the water park

court yard lots kids running around

close to all activities, water park is great...my kids loved it.

pool and spa needs improvement

great pool/spa area

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

the spa was close

the pool and the breakfast

there is a full service gym attached to hotel

location, staff, pool, breakfast, pet friendly

my kids do not like it after 3 days as they are having the same options only

breakfast, helpful staff, the pool was perfect, the rooms were great

the complimentary breakfast was amazing

good pool and spa facilities

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

the pool, hottub and sauna are perfect for a spa experience and it's close to the bus terminal and via rail

loved the spa tub