spa and facilities were amazing!

spa staff were a little cold, a couple of cleaning rags were left in our room which i thought was a

the spa is very nice and the staff could not have been friendlier or more helpful

the spa was amazing !

the spa was wonderful as well

plus, the cleanliness of pool & spa (a lot of dirt floating around) needed attention

truly special :) we also had a massage at the hotel spa and i haven't felt this relaxed in a while

deep tissue massage at the spa on the premises was outstanding

i would love to return to try out their spa facilities

hotel was very festive, room was clean, sraff was great, parking was easy, everything is within walking distance

spa tub didn t work. pillow cases were too crisp..too much starch? mattress was very hard.

king room was very spa with a seating area which made it comfortable to meet with the other couple we came with

room was comfortable and worth the slight upgrade for fireplace and spa tub

location was great, we had a spa room and that was great as well

was very loud and noisy fireplace not working some of the staff were a bit abrupt/rude with us and other

situated in beautiful old town notl , i booked a night for my wife and i because she had a full spa day waiting

we walked across the street to the pillar and post for our spa treatment

great location to enjoy walking to main avenues. great breakfast.

small black flies were in the bathroom and kitchenette

for some reason we had issues with the tv in our room but none at all with the wifi.

outside hot tub in the spa was always crowded too small

wonderful spa and hotel. staff helpful and friendly

the food is great and the spa provides the relaxing atmosphere your expect

outside pool was wonderful for evening fun with the kids

fireplace in bedroom was nice. very clean. beautiful place.

noisy neighbors shaw spa no longer here so my hopes for a spa treatment dashed

quiet, spotless, free wifi, terrific staff

the bar smelt of disinfectant.

wifi was not available and we were advised that a problem was experienced and being attended to as

would be nice to have a bar menu, different from dinner/ lunch, things to share, snack on. etc.

i just wish that queen's landing provides spa in the same premises so we don't have to move to other facilities

loved the swimming pool, sanua and the spa which was perfect for the rainy day

the pool and spa facilities were immaculate, clean, and absolutely beautiful

there is a fitness gym, spa and pool

outdoor pool or spa would ve been nice, but maybe because of the weather it s not practical

the hot tub and spa were very relaxing and calm

a charming spa and location

location spa breakfast view shower - great water pressure

great view. great location. great breakfast. great spa services.

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we

the comfy beds and pillows, the spa on the ll is where it is at

not closer to the lake and a spa .

i hope you would change the spa water more often. the water doesn t look clear.

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

spa and pool is basically a small room, no changing rooms, nothing special

the spa facilities are excellent and the staff efficient and helpful

we used the spa for services, the sauna, and dined at both restaurants for lunch and then breakfast the next

really except maybe the spa operation at check in, there was a mix up with my massage booking but the manager

spa staff conceiige

room was spacious and the bathroom was elegant; the food and service at play was fantastic, and our

the spa bath was awesome

the spa tub was awesome

enjoyed the outdoor pool, enjoyed our spa tub, comfy bed.

the shower does not accommodate large people in the spa tub rooms

spa tub was aesome

the noise in the parking lot till midnite. there were families with kids partying at the back

the noise in the parking lot till midnite. there were families with kids partying at the back

breakfast, room, and clean

clean, breakfast, swimming pool, location

thoroughly enjoyed my stay. great pool. breakfast. free parking. fabulous staff.

staff & spa was closed.

breakfast lovely staff shame when checking in that we weren t told the spa wouldnt be working for duration of

swimming pool and spa areas, arcade area, convenient location

it's a go to pick for myself and when i have my kids

hotel had excellent amenities - a beautiful indoor and outdoor pool, golf course, and on site restaurant

parking is good too

couldn t connect to wifi

gym facilities are not typical of hotel gyms - it is a full-fledge health club available to hotel

although we didn't use the gym we looked around and it was incredible

food was delicious and parking lot clean and well signed

the pool and spa was a bonus

spa bath

the set up the spa bath the location

comfy beds and accessible network. the spa bath is great!

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

then i went to run water in my spa bath and it took 3

room had a nice spa tub.

the spa tub was very nice, the bed was very comfortable, and the bar fridge was quite large

everything worked nicely, the spa tub, the shower, all of the lights

clean room. spa tub worked great

wished spa hot tub had been working. more variety at breakfast like pancakes and waffles.

amenities offered like the spa were broken the pool was small and the sauna was horrible

broken elevator, ice machines and the spa has been broken for 3 or more years

free parking, free breakfast, free wifi

here any time i travel to niagara which is quite a bit has good pricing most times free parking wifi and breakfast

wifi was marginal at best and unusable by about 7pm on when the hotel filled up

nice size gym and equipment for this hotel

restaurants were good, breakfast ok

great room, beautiful breakfast. free parking.

didn t have the breakfast, the location is good, easy to find right off the highway

everything was good. can't really say anything bad. except you need a laundry room.

felt the room was a little too small. there was no pool just to relax. not at water park.

the kids loved every moment @ the

loved the bunkbeds, hotel was quiet, and clean. kids loved the movie in the courtyard!!

love the court yards and the watching my kids play cards with me and my kids love walking the window bridge

and fridge and coffee marker in the rooms, outdoor pool great for the kids, ice machine and laundry room

was small for kids only

the pool was right outside our door and perfect size for the kids

parking is included with your stay, microwave and fridge and coffee marker in the rooms, outdoor pool great

small pool in parking lot. hard as rock double beds and thin non substantial pillows.

loved the spa tub

good pool and spa facilities

we stayed in a room with a spa tub so i'm not sure if it's just these rooms but they for sure need an upgrade

spa tub was a delightful experience and the bed was comfortable

lack of access to a microwave, they were not very clear about the fitness center or spa being closed until i

was fine except not being able to use the spa facilities

the spa tub how close it is to clifton hill

the main objective of our visit was to use the pool and spa area

the room had hair on bathroom floor and the jets in the spa bath looked very dirty as we were scared to use the

the shower didn't have hot water, but the spa tub had hot water, no issues with that.

the bath spa was

old tv, poor wifi

pool was very clean

comes with free wifi, has a pool, and has basic cable channels

it was too far away from the casino.

competition and it was convenient to just pop in and out of our room as needed - also used the spa at the sheridan

the spa was close

great pool/spa area

pool and spa needs improvement

indoor water park.

rooms are very big and clean, spa and restaurant on the property

amazing property and service! also spa and restaurant were outstanding!

spa is on deck for round two

, just the spa message inside the hotel is so pricey and thus is not related to the hotel at all or its staff

the modern atmosphere made the room cozy and comfortable had a fireplace in the room and was very spacious, the

the spa tub didnt work

the room was clean and spacious

was not in the building, it was past casino below the the water park a bit of a hike with

room service was fast and good

for guests staying even one night, especially those using the pool or gym, it would be useful to have a simple

i had booked a room with the heart shaped spa tub and forgot my bubble bath

the motor on the bath spa is old. took a short while for the jets to start

good clean room, nice personable owner. large spa tub. close to downtown

also got the spa room with the tub and the jets weren’t working

spa bath after a long day of walking made it 100 percent worth it

whirlpool spa inside the room was awesome

nice spacious room

we had a room with a spa tub and would of liked more towels.

the pool was great the hot tub and sauna were extremely fabulous. felt like a spa vacation.

the gym could have been opened earlier for those of us who get up early.

the pool and spa area needs cleaning :)

room is clean, beds are comfortable cons: no microwave there should be more selection for breakfast

the wifi could have been better.

the rooms smells of wet bedsheets and laundry towels were not to the mark

nice location, good breakfast, comfortable room.

upgraded us to a spa room no questions ask and no extra money when they realized they had book our room for a

also having the jacuzzi spa tub in the room was just the icing on the cake

spa tub was amazing, big clean rooms - amazing location only a 2 min walk from the main town and

was a tour of niagara falls highlights available for hotel guests, the hotel restaurant, and the spa tub in our

is a great location, the big spa tub was great

centrally located and walkable to all the key sites - the falls, arcades, wego bus lines, casinos, and dining

i didn't have breakfast. it was extra $10.

wasn't any breakfast

worth it staying value for money, so clean and friendly staff close to casino . awesome

no breakfast was provided or included

though the website states there is a spa and heated indoor pool, we were unable to use either as the spa had

in washroom was falling apart; luggage in staircase which no one cleared out for at least 2 days; spa

the breakfast was really good, and the hotel staff were excellent always attentive and kind

breakfast is fine and location was great

pool was advertised as heated but didn t meet this claim

great service pet friendly clean nice rooms

super nice and helpful staff. very comfortable and clean room. free parking.

i loved that this is the only pet friendly place in niagara falls, we came with our cat and all the staff was

there is a parking, so i didn't use the car at all

there s no safe available. swimming pool was out of operation.

the spa tub was great

heated towel rack, colored lights and the steam spa was awesome

the spa was wonderful

the in-room coffee was tasty good, spa tub was perfect and i was pleasantly surprised by the electric fireplace

room with the spa tub and fire place that looks out into canada was beautiful and great to see the fire works

proper safety and cleanliness should be enhance esp in the kitchen handling

faster wifi

but kids touch right about

no cartoon channel for the kids

i loved how big and spacious the room was and the breakfast was good also

spa tub was excellent, we received a complementary upgrade and it was amazing

it had an extra big spa bath

i loved that we had the spa tub in our room, it made the stay even better!

spa tub was not so clean should be cleaned more often

spa tube was with a stain on the middle, i think it s because of a lot of use and it should be

jacuzzi spa was nice! great location, can walk to anything.

i did not get the spa tub requested. the sheets were ill fitting

wifi was very average, it worked but dropped out frequently and was slow overall

breakfast was good for free, the coffee was quite good.

the wifi did not work well and the air in the room was stale

the pool and spa amenities are very nice

the spa was on reconstruction

i booked a room with a king bed and a spa bath and i got a room with 2 beds and a regular bath

loved the double spa tubs in the atrium!

the kids loved the pool and play structure

rooms with a nice spa close to casino

the spa jacuzzi tub

wifi quality wasn't good. at night, it was useless.

staff was very friendly,only thing that we weren t happy about was wifi

wonderful personnel, great location, wifi, parking, spacious rooms, coffee.

the spa staff were not the friendliest but i do not blame the hotel itself for that.

a lovely hotel with great spa and pool

amazing pool and spa on location, clean and beautiful place

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

bed was cozy, room was clean, spa was perfection, staff was so nice

i was not in the 6 th floor spa room

i was not in the 6 floor spa room

the spa bath was so relaxing

was not in my favourite room in the 6 floor spa room

i liked the smoking veranda and the spa tub

it had a clean small pool

everything on lundys lane, very affordable place to stay and accommodates to all the needs , bed, wifi, and

free parking

wifi poor, need more options for breakfast

also the pool was a good size for us

they upgraded our room but no hot water so couldn't use the spa anyways

we had to pay for parking and a spa fee

the pool area was very nice but i would have expected a jetted spa for the price

very pet friendly

really enjoyed drinks at the bar after the show at the casino

no hot spa at the pool

the pool and spa was closed and there was no info about that before booking

the gym equipment is worn out and outdated

room service food is terrible

wasn't clean and room service not good, all the locks inside the suite wasn't working, some power outlets was

didn't get to go to the spa but will next

the spa was closed

our wifi in our room was weak. first time i experienced this at the hotel

noise from of all of the kids playing soccer in the hallway.

few times when we re at the pool there wasn t any towels when we first got there and then some were brought

spa , pool , our room with view of city all excellent, did not use the arcade but it brought back

chlorine in spa hot tub was so overwhelming and irritated everyone's eyes - it was not enjoyable

the pool/spa after a cold day outside, coming in and swimming and then using the hot tub was a treat

spa tub was the stress relief needed.

the fireplace makes a horrible chirping sound preventing its use